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Very good 7.2
Based on 706 reviews

Recent customer comments

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Very good



based on 706 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.2
  • Location 8.2
  • Room Comfort/Standard 7.4
  • Service 7.2
  • Value for Money 6.8
  • Food/Dining 6.9

Donna J.
New Zealand
November 01, 2013
Not the 5 star it used to be
Friendly staff, yummy breakfast, large room
Comfortable but not fancy. Lots of things not as good as they could be - musty carpets, old - old, mouldy loungers by the pool. Staff were friendly and helpful. Breakfast was amazing.

Donna J.
New Zealand
November 01, 2013
Hotel is dated - needs work
Great breakfast, comfortable bed,
Hotel is dated and parts of it are plain unclean ( pool ornaments covered in mould) Sides of pool need a clean. Rooms are dated too - carpets smelled musty and had cigarette stains/ It wasn't so bad - my bed was comfortable and the staff were friendly. It is just not the 5 star that it used to be.

Kee Q.
Singapore
October 29, 2013
Be ready for surprise
Clean, good security, big
1st surprise - booked a river-view room but end up on a second level looking at rooftops and small portion of the river. So, recommended to Club level with extra payment with high tea. 2nd surprise - brought 2 friends (hotel customers)to high tea. No question asked by the staff. They had 3-4 beers each and some food. End of the session, they were told they had to pay. I msitaken it was only 7.20USD so signed to room with the details. On checking out, with all the details filled in, that short tea-session cost me USD57.20 which we can get a very good meal elsewhere !

Paul O.
New Zealand
October 29, 2013
Good Location and Value for Money
Location / Lerge Grounds / Great Service / Friendly staff
Everything meet my expectations, except the WiFi was slow in the rooms but good in public areas

Tan L.
Singapore
October 28, 2013
worth the money
easy access to transport, shopping and casino
It was a very enjoyable stay; my friend and I felt very comfortable there relaxing and being together.

Alex D.
United States
October 28, 2013
Nice, good, relaxing
Good, nice, relaxing
Very nice stay. We enjoyed the hotel and the area very much.

Jonathan T.
Australia
October 26, 2013
very good everything recommend
gym sauna pool food staff everything good
very good would highly recommend this hotel buffet breakfast good selection room clean and good size with good view

Peter J.
New Zealand
October 24, 2013
This hotel is getting old
The breakfast, some of the staff, quiet
The hotel is closer to town, but you need a tul tuk really as it is quite dark walking there. The traffic is also really bad to get into town from here for some reason especially when you want to go in for dinner. Our room was upgraded which was nice, but it was still old and there were issues ( no carpet), doors sealed shut with tape, others had musty carpet smells or carpet stains, smoking smells / stains and ashtrays in non-smoking rooms, shower not draining. No major issues but enough to know that the hotel needs major renovations. The price of food and drink there was very expensive compared to town which was off-putting. The pool area outside could have been lovely if the cushions for the loungers didn't have mould and the pool sides were clean and the ornaments were mold free and painted. The hotel has potential..... but....

Donna J.
New Zealand
October 23, 2013
An old hotel
Great breakfast, friendly helpful staff, deep pool
This hotel was I am sure, really good in its day, but its day has long gone. The rooms needed a thorough overhaul, although nothing was majorly wrong ( carpets musty - holes from smokers, stains shower wouldn't empty the first day, non-smoking rooms were all smoking.... It was just really old. I swam in the pool - lovely and deep, but it needed a good clean ( dirt on the pool sides). and painting of the pool ornaments, and the pool side seats were all moldy.... Food was really expensive for Cambodia. Put us off eating there. We could get a similar quality of meal for half the price or less in the town. Breakfasts were very nice though.

William A.
United States
October 22, 2013
Nice, clean, comfortable, big room with view
Location on river, great room, very comfortable
It was a very enjoyable stay; my friend and I felt very comfortable there relaxing and being together.