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Recent customer comments

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Very good



based on 709 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.4
  • Location 8.2
  • Room Comfort/Standard 7.4
  • Service 7.2
  • Value for Money 6.8
  • Food/Dining 6.9

tatsuya K.
Japan
January 07, 2013
must be the last choice to stay
only the view from the back yard
from the beginning to the last minutes i was disappointed by the hotel, need to complain almost every hours. the hotel staff is so proud of themselves to surcharge us on arrival. later i need to call gm to explain then they were wrong completely. gm told me that agoda is the agent quite hard to contact with. i agree agoda system was very bad this time for us also, but that cannnot be their excuse. the lift always problem, very slow, stack, and so on. the restaurant full of flies. the bar is full of mosquitoes. the staff english skill is too low or many are 0. i cannnot express all in here. but i can say this hotel should be the last choice for travelers. agoda system was too bad. from the system i tried to send special request but the system denied me several times in 3 days. so i sent e-mail to agoda, but no answer. at last they answer us about airport piking up after i checked in 1 day 'pls contact to hotel directry'. the point here is they answer us back 4 days delay, their system denied to send the request to hotel, and after check in i do not need airport pick up any more. so the travel in cambodia is a great fun. but i need to complain the hotel every single hour, it make me so disapointed.

PERLITA M.
Philippines
January 03, 2013
Big and overwhelming Hotel
QBA Bar and overlooking Mekong River
Hotel Cambodiana is a nice hotel. The hallways are big and quiet scary as if you are in the movie. The hotel needs a little renovation because it shows some stains and scratches. The river view at the back is fantastic. The buffet breakfast is ok but you are not looking forward to eat another day. The staff are helpful. The best entertainment in Phnom Penh at Qba bar. The singers are with International standard. They can sing all the request of the guests. We stayed in the lounge from 9:00pm till closing you cannot leave because the band sing so well. The band name is 17 crushed. We also stayed in a nearby 5 star hotel but the band sucks. Over all it was a nice stay. I don't mind coming back.

Mikael J.
Sweden
December 28, 2012
I had a nice stay
Pool, gym and brakefast war realy nice
Rooms where not up to date for that price but ther rest was really nice. Pool had a nice view over the river. Gym had all the equipments required and allso a rivre view. All that you wanted for brekfast. Caffe could be better. They wanted a 150 $ deposit. Takess two weeks to get back to your account after checkout. Two of tree lifts browken and staff using that lift for londery etc.

Ramzi S.
Indonesia
December 28, 2012
hotel in straigic place in phnom penh
location
Neat Hotel in stratigic place in Phenom penh ,reasonable facilities in good price

David B.
United Kingdom
December 28, 2012
Large hotel near the river
Great views of the river
Although booked and paid for, we decided not to stay here due to some of the comments on this website. We went there for dinner instead, and to be honest I would have preferred to stay here than Nagaworld where we ended up. Staff were great, food good and as a whole, the hotel seemed in fairly good shape

Harry P.
December 28, 2012
nice hotel
Very clean and profesional staff
We live in Siem Reap and traveled to PP for business. We have an infant child and the staff went out of their way to facilitate us. They helped with the child and also made sure our room was not next to anyone else so a crying baby would not cause problems. Restaurants were OK- nothing special but clean decent food. Hotel features are good- pool, health club and business center. Again nothing special but everything is clean and works. Overall the hotel is nice, very reliable, and everything seems to work. The place could be a jem (perfect location with large lot) but really there are not any 4+ star super nice hotels in PP.

Louis T.
South Africa
December 26, 2012
Beautiful Hotel with a nice river view
The view over the Mekong is very tranquilizing and peaceful. Friendly service.
Hotel Cambodiana is perfectly situated. Just a small walk from the riverfront which has many restaurants and a very vibrant nightlife.

Ramzi S.
Indonesia
December 22, 2012
hotel in straigic place in phnom penh
location
cambodiana located in very stratigic place in phnom penh, reasonable price, well furnished and freindly staff.

Brian B.
Australia
December 19, 2012
Nice but showing its age
Lobby nice, pool nice, staff were awesome and very helpful, liked the location on the water front and just out of the crowds further down the strip
Grand hotel but showing its age. Still nice but could do with small things repaired, tidied up, painted etc. Lobby, function rooms, bars etc were in great condition. We had no problem with our room but our friends had problems with thei bathroom - the drainage does seem to be a problem. Food was ok, preferred to eat out. Defintely better restaurants in town. Ended up sick for a few days after eating lunch at the hotel - always hard to tell though whether that came from here or elsewhere. Bar/night club was terrible!! Had a nice feel but the band was shocking! Can't win them all. All in all, well worth staying and would come back again. Haven't done any further research as to whether dollar for dollar other places might be better - can't fault the location.

Russell P.
Australia
December 16, 2012
Grand old hotel.
Good location.
We stayed here for the 4 days we where in Phnom Penh. This is a quite an impressive looking hotel from the outside but sadly it is in need of a massive face lift to restore it to its former glory. The rooms and passageways smelled a bit musty and the carpets and window dressings looked dated. The whole place looked like there was just enough money being spent on it to keep it afloat. The staff were great, very helpful and friendly. The location was great...just a short walk to the bars and nightlife. You could do much better for your dollar at a place next door like the Himawari. I honestly hope they spend some money and bring this place back to life.