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Recent customer comments

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based on 1476 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for Money 8.2
  • Food/Dining 7.4

Anne M.
July 02, 2014
Lovely hotel near the Royal Palace
Lovely staff, clean and quiet hotel, roof,top pool
Enjoyable stay in this clean and tidy hotel, a 5 min walk to the Royal Palace or Restaurant (try Friends!). The view from the roof,top is worthwhile. The restaurant near the downstairs pool has a lovely garden.

Ming L.
July 01, 2014
friendly and helpful staff
location, friendly staff and nice stay
the wifi is very slow. everything is alright.....will stay here again on my next trip.

catriona H.
June 29, 2014
Great location, friendly, helpful staff
Professional and helpful staff. Great location. Good breakfast
I have already booked my next visit to this little gem of a hotel. The staff were wonderful in chasing down our lost luggage from Malaysian airlines . On all things they were most helpful, including giving directions . Hotel is located close to palace and short walk to riverside. Ask staff for directions to nearby supermarket. Room was a little small but bathroom amply proportioned and great choice of breakfast. Would not hesitate to recommend this hotel excellent value for money. We were in wet season sp didn't see rooftop bar in action but some cheap eateries and good massage places nearby.

June 27, 2014
Just normal
Nice location

Kellie W.
June 27, 2014
Location, Room Facility, Service

Karen B.
June 26, 2014
Very pleasant
Cleanliness , breakfast , staff

Hwei T.
June 23, 2014
Weak Aircon, small room but good location
Jaccuzzi pool, helpful and friendly staff, good location
The staff are friendly however the bell boy did lingered around for a tip. (which i gave anyway) The aircon was weak in the heat. Great jaccuzzi pool at roof top and quite near to riverside and nagaworld. Breakfast is great too.

Winnie O.
June 21, 2014
Pleasant , good staff , close to amenities
Room was large but very basic . Good location and helpful staff
Generally pleasant . Enjoyed our breakfast area though it cd be improved by having a non smoking area . The rooftop pool was lovely and private but probably needs to be better I maintained . My husband caught a serious eye infection swimming in it . Fortunately we had the medication . Because of the hot weather , I wd advice all not to stck their head under water . Meningitis is not a laughing matter

Thanh T.
June 20, 2014
Very good hotel
Clean, comfortable and convenient

Leo C.
June 16, 2014
Located near the riverside and central area
easy to get transport, massage spa and local foods nearby
I stayed here with my 2 others friends.The staff attended to us was pleasant with introduction of the nearby attraction. Is really easy to get 'tuk tuk' as they are waiting in front of the hotel. Only there's one thing to improve and that is the breakfast. There is no much option and it was placed in a inconvenience area with glass door blocking whenever your hand are with plates of foods, you'll have to juggernaut your way out to your table. Please relocated the area.