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Excellent 8.4
Based on 279 reviews

Recent customer comments

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Excellent



based on 279 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 9.0
  • Value for Money 8.1
  • Food/Dining 7.5

9.7 mike J.
United Kingdom
January 15, 2016
overnight stay
location, staff and overall quality of the hotel
we were only there for one night while travelling between Kampot and Seam Reap. We were pleasently surprised when we were upgraded to the a suite and wished we had been there longer to fully enjoy its facilities. We would certainly return to this hotel.

8 Chris F.
Canada
January 03, 2016
Comfortable and Friendly Hotel
Service, location, and hotel rate
I was quite happy with the hotel customer service, they were very helpful and friendly. Overall, I would come back to stay at this hotel again.

7 Juliette S.
France
January 02, 2016
Fine hotel
Location, nice staff and big rooms
The room smelled very heavily of cigarette, and was very dark. We could hear people shouting in other rooms in the evening, although the staff was kind enough to help with the noise issue. The hotel is fine for a short trip, the staff is really friendly but it lacks character. Location is fine.

8 Vitor A.
Portugal
December 29, 2015
clean, simple and comfortable good price
good price, clean, simple hotel

7.7 Jing O.
Singapore
December 28, 2015
clean, comfortable, convenient
clean, comfortable, convenient
It was alright overall, we got upgraded to the family suite and the room was very spacious. toilet's a bit dim though, would be better if it was brighter. staff were friendly and were patient with our requests and queries. overall, a rather comfortable stay for one night.

8.7 Michelle H.
Canada
December 26, 2015
Quiet location and friendly staff
Location, helpful staff, cocktails
We had a pleasant stay at the King Grand Suites. Our taxi driver from the airport originally dropped us off at The King Grand rather than the King Grand SUITES. Just double check the address. Hotel is located near some nice restaurants and spas but only a 5 min tuk tuk ride to all the nightlife near the river. Staff were very friendly and helpful. The pool looked quite nice but a bit small. Lots of choices for breakfast. The only issue we had was that we had booked a deluxe room but we were then 'upgraded' to the jacuzzi room, which I'm fairly certain was a lot smaller. Also the bathroom could do with a bit of refurbishment. However, was overall a good stay.

9 Kentaro A.
Germany
December 17, 2015
Practical location
Close to Independence monument, close to several restaurants, existing pool.
The breakfast was a little small. I guess due to cost reasons a buffet has been changed into menus. It is considered more a snack than a real meal. Location is good, though. Enough places to find for eating and close to many attractions in town. Staff was very helpful. The rooms were had similar issues as other hotels in Phnom Penh like slightly broken aircon - also dripping from upper level outside on balcony - , thin layer of dust or TV channel list not adequate.

10 Terry C.
Japan
December 12, 2015
smiling hotel
warm staff, welcome drink, good food
I enjoyed staying at king grand suite. The name is a little long. But that's ok :). Very welcoming staff. Quiet and convenient location. And homey feel. Thank you.

9.7 Sirirat S.
Thailand
December 09, 2015
Very friendly and helpful staff!!
Great staff, good location and value for money.
It was good, and we have had no problems at all while staying there.

8.3 Frankie H.
Singapore
December 08, 2015
very spacious room
near to the attractions, very big room, very nice decorations
Pleasant stay with spacious room and friendly staff. very high tech with its scanner lock on the door. shower water becomes cool after running hot water for a while, but bearable.