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Excellent 8.4
Based on 282 reviews

Recent customer comments

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Excellent



based on 282 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.8
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 9.0
  • Value for Money 8.1
  • Food/Dining 7.5

Ken M.
United Kingdom
February 06, 2016
Oasis of calm in a lively area
We had a fabulous stay here , having stayed here before we came with high expectations and these were fully met. The staff are incredibly friendly, exceedingly polite and the management must be feeding them smiley pills as they all seem to have a permanent smile on their faces. Our room was very spacious with it's own little enclosed garden and we were extremely comfortable. The breakfast menu had a huge choice of dishes , all cooked to order, with European, American and Asian choices available . We ate in the restaurant in the evening on two occasions and the food was delicious, well presented and very reasonably priced. A couple of points worth noting, "cocktail happy hour " is from 4 -7 p.m. and it its very tempting to overdo it, they certainly don't stint on their measures and even at full price the cocktails are cheap never mind at two for one! We did make the mistake of ordering starters and mains only to discover that the starters were main course sized portions and we struggled to eat all that was put in front of us. We can heartily recommend this delightful place .

Matthew G.
Canada
February 03, 2016
Excellent staff made our stay memorable
1: Staff went out of their way to make sure we were comfortable. 2: great breakfast 3: room was well designed
Perfect

Muhammad A.
Singapore
January 29, 2016
Great overall
Great staff, clean and big rooms, good location

Joseph T.
Australia
January 21, 2016
Big clean comfortable room
Clean room; firm comfortable bed; friendly & helpful staff
Relaxing & enjoyable; good location walking distance to several restaurants & mini mart provide food options

mike J.
United Kingdom
January 15, 2016
overnight stay
location, staff and overall quality of the hotel
we were only there for one night while travelling between Kampot and Seam Reap. We were pleasently surprised when we were upgraded to the a suite and wished we had been there longer to fully enjoy its facilities. We would certainly return to this hotel.

Chris F.
Canada
January 03, 2016
Comfortable and Friendly Hotel
Service, location, and hotel rate
I was quite happy with the hotel customer service, they were very helpful and friendly. Overall, I would come back to stay at this hotel again.

Juliette S.
France
January 02, 2016
Fine hotel
Location, nice staff and big rooms
The room smelled very heavily of cigarette, and was very dark. We could hear people shouting in other rooms in the evening, although the staff was kind enough to help with the noise issue. The hotel is fine for a short trip, the staff is really friendly but it lacks character. Location is fine.

Vitor A.
Portugal
December 29, 2015
clean, simple and comfortable good price
good price, clean, simple hotel

Jing O.
Singapore
December 28, 2015
clean, comfortable, convenient
clean, comfortable, convenient
It was alright overall, we got upgraded to the family suite and the room was very spacious. toilet's a bit dim though, would be better if it was brighter. staff were friendly and were patient with our requests and queries. overall, a rather comfortable stay for one night.

Michelle H.
Canada
December 26, 2015
Quiet location and friendly staff
Location, helpful staff, cocktails
We had a pleasant stay at the King Grand Suites. Our taxi driver from the airport originally dropped us off at The King Grand rather than the King Grand SUITES. Just double check the address. Hotel is located near some nice restaurants and spas but only a 5 min tuk tuk ride to all the nightlife near the river. Staff were very friendly and helpful. The pool looked quite nice but a bit small. Lots of choices for breakfast. The only issue we had was that we had booked a deluxe room but we were then 'upgraded' to the jacuzzi room, which I'm fairly certain was a lot smaller. Also the bathroom could do with a bit of refurbishment. However, was overall a good stay.