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Very good 7.8
Based on 1211 reviews

Recent customer comments

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Very good



based on 1211 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.5
  • Location 8.2
  • Room Comfort/Standard 7.9
  • Staff Performance 7.9
  • Value for Money 7.8
  • Food/Dining 7.0

6.4 Pheap T.
United States
March 30, 2016
Oddly Accomodated
I booked landscape for the location, and the amenities like massages and the gym. When I got there the gym was only for show from the lobby and there was very little information on the accomodations provided by the hotel. I speak Khmer so I was able to get the information, but it was inconvenient to have room service without a menu and to schedule massages without knowing the rates and the times available. The staff at the lobby was very accomodating and helpful. The staff at the restaurant was not so helpful and accomodating. The free breakfast buffet had leftivers and no one was trying to refresh the trays anytime soon so we ate scraps. It was cheaper to order the food directly for additional family members than to sit for the buffet. The food was also bland and unimpressive. The only thing I loved was their coconut shake. If you just want a room, the rooms are nice, but be prepared for some malfunctions. The bathtub leaked a lot of water when trying to bathe, and room 307 (a suite with two beds) had a wall falling apart from the A/C fluid leaking in it and from it. I would give this hotel 6 stars.

9 Manjanath H.
India
March 22, 2016
Business Transit
Location, Comfort and reception staff
It was Comfortable... Enjoyed Sunrise View

6.8 SHARIFAH I.
Malaysia
March 15, 2016
Good location. Service and cleanliness can be improved.
Will come back.

6.8 Anthony N.
United Kingdom
March 04, 2016
Difficult to criticise.
Good location near Royal Palace + view of river + bars down side street. Reasonable breakfast. Easy to negotiate tour/trip deals with tuk tuk drivers outside.

5.7 Mark F.
United States
February 27, 2016
Quick Trip
Location , staff, cleanliness
We had the most uncomfortable cheap mattressI have ever slept on

7.7 HENRY F.
Singapore
January 27, 2016
Good Location with good staff performance
Good Location, Big Room, Early Checkin
We checkin in to the hotel at 0930 in the morning and we could get our rooms. The rooms are big and the staff pay great attention to our needs. The location is centralised and the breakfast was adequate.

7.3 Mohammad R.
Australia
January 09, 2016
Great pl to stay
Convenient and clean hotel
Great hotel with good breakfast. But no swimming pool

5 Adam H.
United States
December 25, 2015
A poor choice
location, view, room size
Not great upkeep on the hotel, buckled floors, slow internet and alot of loud chinese people

8 Voradeth P.
Laos
December 23, 2015
Everything good only Internet WiFi is hectic
Everything good only It was not possible to use the hotel internet wifi
Everything good only It was not possible to use the hotel internet wifi

9 David G.
Australia
December 19, 2015
good standard, well located hotel
excellent downtown location, good clean rooms, no fuss efficient service
Enjoyed staying at this hotel. It is well located on the river front, and a short walk to the King's Palace, river front promenade, and a little further to restaurants, museum, etc. Room was good standard, spacious, clean with view of river. Front staff were friendly, helpful, providing map and showing points of interest. Breakfast was fine. WiFi in the room was good - fast and easy to connect (much better than some other hotel experiences).