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Recent customer comments

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Very good



based on 289 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.3
  • Location 7.5
  • Room Comfort/Standard 7.3
  • Staff Performance 7.0
  • Value for Money 6.9
  • Food/Dining 7.1

5 Kelly H.
Australia
February 09, 2016
They could do better
Location, housekeeping, flexible with check out time which was greatly appreciated.
The following things need improvement: wifi was terrible; the food, particularly bread, was disappointing, particularly for Cambodia which usually has good bread; staff were a little unfriendly and sometimes a bit slow; beds were too hard. I really do appreciate that people did try and were flexible with the checkout time though.

9.7 PRISCILLA L.
Malaysia
January 18, 2016
A great hotel for business trip
location, environment, cleaness
It was a pleasant stay. And convenient for visiting the capital.

7.3 RAJESH A.
India
December 22, 2015
Comfort in the city centre
Location,Staff,Activities
It was a pure business trip so I did not get to spend much time in the hotel but all the same the hotel is an ideal address for Phnom Penh. Have stayed there on previous trips too

6.3 Yeon H.
South Korea
November 09, 2015
Ok
Ok
Ok

7 Truc M.
Vietnam
October 26, 2015
convinience hotel
nice food, good location, good staff

7.3 Bela D.
Hungary
October 11, 2015
Problem with deposit - 100 USD not returned
it was good but not worth to loose extra 100 USD for 2 night stay.....
My stay was ok, but seems lost 100 USD there because at check in staff requested me to give credit card to deposit 100 USD to cover my extra expenses there - that gave me a weird feeling that hotel people may think I can run away without payment (I stay there at least 4-5 time already). Any way, I again agreed to deduct 100 USD, let the hotel people feel safe. At check out I paid my extra 19 US, but the deposit after 3 weeks not returned and nobody reply to my email request.

5.7 Tong Y.
Malaysia
September 21, 2015
Average hotel
Reception staff courteous, hall staff helpful,
Stayed for 7 days. The wifi was bad. Intermittently active. The F&B prices are on the high side for a 4 star hotel. Should price it 20-30% lower. Noticed that they have many staff (I Guess could be security staff) around the hotel. Perhaps over staffing. Could reduce it. Overall experience was average.

7.7 Prabir K.
India
September 14, 2015
Good Hotel
Clean, Good Location. Friendly Staff
Good

7.3 TABATA K.
Japan
August 30, 2015
Good
Food service location

7.7 Sophia L.
Malaysia
August 18, 2015
If offer better price for corporate will great
Room, service, house keeping
Nice, location is convenient for recent businesses. But wifi in the room require improvement.