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2015
Excellent 8.8
Based on 487 reviews

Recent customer comments

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Excellent



based on 487 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 9.1
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 8.6

Sally A.
Australia
February 26, 2013
Feel like a VIP and enjoy the colonial charm
Service, Character, Pool, Food, Value.
Highly recommended. OK, so not cheap, but you can stay here for a fraction of the cost of the original Raffles . Be treated to excellent service (the gardener even knows your name!) and inhale the charms of this colonial gem. It is worth it!

Lucy D.
United Kingdom
February 20, 2013
Amazing and beautiful hotel
Gorgeous rooms, beautiful pool and the happy hour in the elephant bar is brilliant.
an absolutely fantastic colonial style hotel. from the moment you arrive to when you leave you are treated like a star. the room was lovely and the bed was super comfortable and the room was decorated very tastefully. lots of lovely little touches make it very enjoyable, when they turned my bed down for the night they left a little bedtime story. the pool is fabulous and the staff are all very friendly and helpful. i had a small problem in my room and it was sorted immediately. the concierge were very helpful. the elephant bar was fun and the cocktails are delicious with lots of lovely complimentary snacks.

KEK F.
Malaysia
February 20, 2013
very comfortable , we like it.
provide good service
no comment,overall very good comfortable, we like it much. keep it up

sonia M.
United Kingdom
February 20, 2013
Simply divine
Old world classicism; unique stay
Outstanding - it's not often when one can travel with one's maid and have a butler wait upon them! I only wished I could have stayed longer and spent New Year's Eve there. Le Royal is truly refine decadence!

shashi R.
India
February 15, 2013
Wonderful hotel and superbly connected
Rooms and food
My wife and I booked the hotel and the airport pickup. Due to a mixup the airport pickup did not arrive. The hotel staff were extremely apologetic and not only upgraded us but also offered a complementary drop back to the airport. The stay was enjoyable and the food most delicious. Highly recommended!

matthew C.
United Kingdom
February 01, 2013
Great facilities , fantastic staff
Rooms and pool
Lovely hotel, but prices in restaurants and bars are extortionate! If they put prices down bars and restaurants would be busy, but all empty and no atmosphere! Food at breakfast delightful! All in all a good place to stay !

SIEW L.
Malaysia
January 31, 2013
Great location with excellent service
Very relaxing...
Spacious and clean room, good for leisure and business traveller.

matthew C.
United Kingdom
January 30, 2013
Lovely staff , beautiful hotel
Rooms, staff , pool
Lovely Hotel. Fantastic staff! Good price for rooms! Only bad things were that the food and drink prices were very very expensive for Cambodia and the restaurants were always empty because of this! Definitely eat out in Phnom Penh! Fantastic restaurant and fantastic prices!

MARCO P.
Italy
January 10, 2013
Best luxury hotel in Phnom Penh
Excellent location and services. Fantastic restaurant. A must!
We chose this hotel for its established reputation, as well as for all the nice comments read in travel magazines. As soon as you enter the hotel premisses, there is a special relaxed atmosphere: You are being looked after. We appreciated the colonial-deco spirit, the swimming pool and the the breakfast (make sure you arrive before 9.30a in order to have the opportunity to try all the good things they serve) We also enjoyed dinner at their high end restaurant (a must for food lovers, though pricy) In conclusion: We would definitely go back!

Eric W.
Canada
January 07, 2013
Gorgeous Hotel - Great service!
Great staff, Lovely rooms, Tasty breakfast
Checked in whilst seated in the lobby w/ a nice welcome drink. Rooms were comfy w/ a nice balcony overlooking the picturesque pool. Highly recommended for other fellow travellers. Stayed there for a couple nights, loved the breakfast (especially compared to many other hotels we've stayed in the past).