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Recent customer comments

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All reviews (486)

Business travelers (100)

Couples (217)

Solo travelers (90)

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Families with older children (29)

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based on 486 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

9.7 shashi R.
February 15, 2013
Wonderful hotel and superbly connected
Rooms and food
My wife and I booked the hotel and the airport pickup. Due to a mixup the airport pickup did not arrive. The hotel staff were extremely apologetic and not only upgraded us but also offered a complementary drop back to the airport. The stay was enjoyable and the food most delicious. Highly recommended!

10 matthew C.
United Kingdom
January 30, 2013
Lovely staff , beautiful hotel
Rooms, staff , pool
Lovely Hotel. Fantastic staff! Good price for rooms! Only bad things were that the food and drink prices were very very expensive for Cambodia and the restaurants were always empty because of this! Definitely eat out in Phnom Penh! Fantastic restaurant and fantastic prices!

10 matthew C.
United Kingdom
February 01, 2013
Great facilities , fantastic staff
Rooms and pool
Lovely hotel, but prices in restaurants and bars are extortionate! If they put prices down bars and restaurants would be busy, but all empty and no atmosphere! Food at breakfast delightful! All in all a good place to stay !

8.3 SIEW L.
January 31, 2013
Great location with excellent service
Very relaxing...
Spacious and clean room, good for leisure and business traveller.

9.3 Eric W.
January 07, 2013
Gorgeous Hotel - Great service!
Great staff, Lovely rooms, Tasty breakfast
Checked in whilst seated in the lobby w/ a nice welcome drink. Rooms were comfy w/ a nice balcony overlooking the picturesque pool. Highly recommended for other fellow travellers. Stayed there for a couple nights, loved the breakfast (especially compared to many other hotels we've stayed in the past).

9.7 Brian C.
United States of America
January 03, 2013
cColonial-style luxury
The pool/garden area is an oasis
We splurged on the Raffles for two nights at the end of a weeklong trip to Cambodia and it was totally worth it. The place oozes the charm and graciousness of a bygone era. Like many olderhotels, the rooms are smallish, but well appointed, and many have balconies overlooking the beautiful garden and pool area. The food is pricey but good, and the service is impeccable.

9 Rhea R.
January 03, 2013
where to stay in pp for comfort, luxury & location
Quality of the service, availability of staff, comfortable and classy rooms, good food, great location.
We stayed at the Raffles Le Royal Dec 28-30 as we were in town for a wedding. While there are likely to rise a growing number of newer and more modern options in Phnom Penh, I would suggest Raffles for anyone who wants to capture some of this city's past. Built in 1929 and refurbished within the last 15 years, the colonial feel, touch and outstanding service are tough to beat, let alone match. A good mix of French and local cuisine for dining... excellent selection of wines (always important to me), and reasonably priced services (dry cleaning, dining). If you like adventure but prefer to stay/sleep in a comfortable and quality establishment, I would recommend this hotel.

9.7 MARCO P.
January 10, 2013
Best luxury hotel in Phnom Penh
Excellent location and services. Fantastic restaurant. A must!
We chose this hotel for its established reputation, as well as for all the nice comments read in travel magazines. As soon as you enter the hotel premisses, there is a special relaxed atmosphere: You are being looked after. We appreciated the colonial-deco spirit, the swimming pool and the the breakfast (make sure you arrive before 9.30a in order to have the opportunity to try all the good things they serve) We also enjoyed dinner at their high end restaurant (a must for food lovers, though pricy) In conclusion: We would definitely go back!

10 sonia M.
United Kingdom
February 20, 2013
Simply divine
Old world classicism; unique stay
Outstanding - it's not often when one can travel with one's maid and have a butler wait upon them! I only wished I could have stayed longer and spent New Year's Eve there. Le Royal is truly refine decadence!

10 Bertel A.
January 02, 2013
great hotel, wonderful atmosphere, quiet hideaway
location, quality of staff
perfect place to relax after a hectic day of visiting Phnom penh