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2015
Excellent 8.8
Based on 487 reviews

Recent customer comments

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Excellent



based on 487 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 9.1
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 8.6

ANGELA N.
United States
January 04, 2013
Beautiful Hotel
The bed is too soft, and somehow, it has a big gap in between the headboard and the mattress. The bed is not that comfortable.
I love the hotel and the room. Wish I spend more days there. Will definitely return at this Hotel again.

Rhea R.
Philippines
January 03, 2013
where to stay in pp for comfort, luxury & location
Quality of the service, availability of staff, comfortable and classy rooms, good food, great location.
We stayed at the Raffles Le Royal Dec 28-30 as we were in town for a wedding. While there are likely to rise a growing number of newer and more modern options in Phnom Penh, I would suggest Raffles for anyone who wants to capture some of this city's past. Built in 1929 and refurbished within the last 15 years, the colonial feel, touch and outstanding service are tough to beat, let alone match. A good mix of French and local cuisine for dining... excellent selection of wines (always important to me), and reasonably priced services (dry cleaning, dining). If you like adventure but prefer to stay/sleep in a comfortable and quality establishment, I would recommend this hotel.

Brian C.
United States
January 03, 2013
cColonial-style luxury
The pool/garden area is an oasis
We splurged on the Raffles for two nights at the end of a weeklong trip to Cambodia and it was totally worth it. The place oozes the charm and graciousness of a bygone era. Like many olderhotels, the rooms are smallish, but well appointed, and many have balconies overlooking the beautiful garden and pool area. The food is pricey but good, and the service is impeccable.

Bertel A.
Netherlands
January 02, 2013
great hotel, wonderful atmosphere, quiet hideaway
location, quality of staff
perfect place to relax after a hectic day of visiting Phnom penh

Raymond J.
United Kingdom
December 29, 2012
Colonial tranquility
The overall atmosphere
A beautiful hotel that enables you to feel at home and unwind the moment you walk thru' the door. The set up in the door openings of the bathroom and the shower door need attention as it is a tight fit, otherwise a great room. The Xmas eve buffet was a little dissapointing in comparison to the afternoon buffet the day before.

Alexander S.
Germany
December 29, 2012
Ok stay.
average
Ok stay. There rooms seem to be renovated, food in general K. However disappointing I found the very very slow service at all F&B outlets and other enquires.

AIDAN O.
Ireland
December 27, 2012
Lovely colonial hotel
Hotel style, staff generally very helpful
Nice hotel. Expensive for what you get (you are paying New York or London prices). Room we had at front of hotel was noisy. Air con didn't work properly. Pools were nice but don't get a lot of sun. Unfortunately, my for food and drinks turned out to be a bill on checkout - I think this was an error on the checkout person's behalf but make sure you check before you leave.

AIDAN O.
Ireland
December 24, 2012
Nice hotel, good location
Old colonial style building
Expensive for what you get. I've stayed in better 5* hotels in more expensive cities for far less.

susan M.
United Kingdom
December 13, 2012
Fantastic hotel with great attention decor
Colonial feel to hotel
fantastic hotel in phnom penh - great facilties, excellent service and very comfortable rooms. elephant bar is a good place to hang out

susan M.
United Kingdom
December 13, 2012
Great hotel with fantastic decor
Colonnial feel to hotel
fantastic hotel with great service, facilities and elephant bar is good place to hang out.