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Raffles Le Royal Hotel, Phnom Penh
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formerly : Le Royal Hotel
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Number of rooms: 170
Location: City Center
Address: 92 Rukhak Vithei Daun Penh, Sangkat Wat, Phnom Penh, Cambodia
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Check Rates & Availability
We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, within 48 hours of booking your room with us, we will either match that rate or beat it. Click this link to find out more.
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Customer Reviews
| nice building |
Guest Rating: 7.7 |
ian H.
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 United Kingdom
Business Traveler
Date of Stay: 14 Jan 2010 |
| Value for Money: |
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8/10 |
| Location: |
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6/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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6/10 |
| Room Comfort/Standard: |
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10/10 |
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8/10 |
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Mod Cons need to be improve in all room, e.g. flat screen TV nice hotel. very nice staffs, is a nice old building .... but the room need to be improve to a bit of Mod Cons !
good location, good for family, business and Romance stay.
overall, am satisfied with the Raffles Le Royal Hotel in Phnom Penh.
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| An Oasis |
Guest Rating: 9.7 |
noah K.
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 United States
Family with older children
Date of Stay: 05 Jan 2010 |
| Value for Money: |
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8/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
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10/10 |
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10/10 |
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An unbelievable respite from a long day of touring. It is almost too nice. After experiencing Cambodia for a day it can feel alienating to retire to such luxury. The hotel is fantastic. The service unparalleled. The breakfast buffet is divine. As a hotel Raffles gets an A+. The only caveat, Cambodia is not luxurious. It is rural and underdeveloped and it may be hard for some to experience such disparate juxtaposition in a single day. I found it both wonderful and difficult to return to my bedroom with a fruit basket and hot shower after walking the streets or slums. An interesting dichotomy and something to be aware of when traveling to this region.
Sightseeing/Attractions Tip : Check out Cambodia Children's Fund (CCF). It's an amazing organization started by an ex-hollywood exec. They have taken in over 500 children and begun to foster and educate them. Truly remarkable and a must while in Phnom Penh.
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| Hotel Le Royal (Raffles) |
Guest Rating: 7.3 |
simon B.
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United Kingdom
Couple
Date of Stay: 30 Dec 2009 |
| Value for Money: |
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4/10 |
| Location: |
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6/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
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10/10 |
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6/10 |
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Everything but the prices The prices (5US dollars for a small can of beer is outrageous wherever you are!) This is the most expensive hotel I have ever been to. The hotel, the rooms, the pool, the grounds and staff were all excellent. However the prices were way over the top. I was not expecting it to be cheap but 5US dollars for a small can of beer is to much. It is saying something when a cocktail at 7.50US dollars is good value. I alos wasn't impressed with 5US for a bottle of water. Other than that the experience was great.
Hotel Feature Tip : Don't eat or drink in the hotel unless yo uhave money to burn. There are places just as good around town. FCC is a great example of this.
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| Victoria Chau Doc |
Guest Rating: 9 |
sally H.
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United Kingdom
Other
Date of Stay: 04 Dec 2009 |
| Value for Money: |
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8/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
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8/10 |
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8/10 |
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Great location for boat to Phnomh Penn with terrific river views Street side rooms noisy from 5 am . An jdeal stopping off point for a trip up the Mekong Delta , likely by car from Can Tho , then fast speedboat to Phnomh Penn .
The hotel can book this for you, and as with all Victoria hotels , reception staff are exceptionally knowledgable and speak good English
Pleasant surroundings and very close to towm if you have time to venture out .
Sightseeing/Attractions Tip : If planning your own trip it would be worth arranging onward travel from Chau Doc in advance , current price for fast boat to P Penn is $60 ( independent operator) £100 Victoria boat . Both will deal with border crossing and cambodian Visa $22 on your behalf, and take the same amount of tine to P Penn ( 5and a half hours with border crossings)
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| Great service |
Guest Rating: 9.3 |
daniel R.
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 Thailand
Family with young children
Date of Stay: 02 Dec 2009 |
| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
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10/10 |
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very friendly staff, excellent facilities, pool, food, great bed no free wifi - pretty unbelievable these days me and my family really enjoyed staying at this hotel, the service was great, the food and facilities were high standard, the pools and garden very nice. just can't believe that you have to pay 3 USD per 30 minutes of internet use, go anywhere these days and there is free wifi so how can they justify charging for it in such a fancy hotel - even in a flea pit you get it for freee...anyway, that's a minor complaint really, the hotel is great apart from this.
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| Bedbugs! |
Guest Rating: 4.3 |
robert K.
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United States
Solo Traveler
Date of Stay: 25 Oct 2009 |
| Value for Money: |
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2/10 |
| Location: |
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4/10 |
| Staff Performance: |
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4/10 |
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| Hotel Condition/Cleanliness: |
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2/10 |
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8/10 |
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6/10 |
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Beautiful grounds, wonderful ambience, elegant building, good (not great) swimming pool. 1. Bedbugs. Lots of them. 2. Bait-and-switch. The check-in clerk took me to a room at the back of the hotel, facing a not-so-quiet street, rather than the "Landmark" room I had reserved. 3. Stretching the truth. Why say you have a 25-meter swimming pool when it's actually 20 meters long? Bedbugs! I saw one running across my pillow in the early morning and squashed it, leaving quite a bloodstain. There were other bloodstains on the sheets. I counted over 100 bites on my left side and didn't bother counting my right side. When I attempted to complain to the front-desk staff, 3 of them said, "Thank you, sir." I wrote the manager a few hours later, and he replied that he was very sorry. He did not offer to refund the cost of my room, or even to pay for the antihistamines that I am taking to control the itching. He said that if I visited again -- at my expense -- he would personally guarantee that I had a better stay. At the bottom of his e-mail was the line, "We are certain that you are not likely to forget this life-changing sojourn that is about to unfold!" He got that right!
While bedbugs were the biggest issue -- I still itch, a week later -- I was also annoyed that the front-desk clerk, at check-in, took me to a room at the back of the hotel, facing a not-so-quiet street. When I asked why she hadn't taken me to the "Landmark" room I had booked, she said that this room was an upgrade. She couldn't tell me why. (English is not her first language, and I speak no Khmer.) The manager later told me that it was a bigger room. I, however, wanted the ambience of the Landmark room, not an extra 15 square meters. (Of course, maybe the bigger room was free of bedbugs!)
I also wonder why they claim, in their service directory, that the hotel pool is 25 meters long, when it's only 20.
Restaurant Tip : Restaurants in the hotel are very expensive. You can eat at some very nice restaurants -- including some excellent French ones -- nearby for half the cost.
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| An oasis among the hustle and bustle of the city |
Guest Rating: 8.3 |
geoffrey N.
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United Kingdom
Couple
Date of Stay: 24 Oct 2009 |
| Value for Money: |
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6/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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6/10 |
| Food/Dining: |
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8/10 |
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The service throughout my visit was exceptional. Staff were very friendly, courteous and helpful. The hotel was spotlessly clean and well maintained.
The food in the restaurants was superb albeit expensive. The hotel is expensive for Cambodia and occupancy throughout my stay was low. It would have been a good gesture if they had offered free internet (as in a number of 5*hotels these days and discounts for those wishing to dine in.
The gym was rather small for a hotel of this standard. A wonderful hotel to wisk you away from the hustle and bustle of Cambodia's hectic capital city. Be pampered in luxurious surroundings and experience excellent international cuisine with a French influence in the excellent restaurants.
The Khymer decorations and furnishings take you back to older times making the hotel a special place to stay.
It to very interesting to learn of some of the more famous guests who have stayed at the hotel in years gone by including Somerset Maugham, Jacqueline Kennedy, Hilary Clinton, Angelina Jolie for example. The South Korean President was visiting for a meeting during my stay.
Restaurant Tip : Try the seafood buffet on a Friday evening and add on free flow wine for a memorable occasion.
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| Beautiful, elegant hotel |
Guest Rating: 8.3 |
alex H.
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United States
Couple
Date of Stay: 04 Oct 2009 |
| Value for Money: |
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6/10 |
| Location: |
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10/10 |
| Staff Performance: |
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6/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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8/10 |
| Food/Dining: |
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10/10 |
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colonial style, excellent amenities, great bar scene, nice spa and pool, good breakfast small room, rather expensive for Cambodia, lack of Internet access, concierge's lack of English skills This hotel was an oasis when coming in from the actual city of Phnom Penh, which is pretty third world. The place is beautiful with lots of character and truly makes you think you might be in the French colonial times. The Elephant Bar is a definite can't-miss. On the negative side, our room was a little small and given that we were paying in Cambodia, at least they could have given us Internet access instead of charging something like US$30/day. Also, the concierge staff needs to improve its English abilities because I felt that I would never get a satisfactory answer to any question and often had to figure things out myself.
Travel tip : For food, hit the places on the River (Qway). Go especially during happy hour (good drink deals) since the city shuts down early. Travel-wise, just hire a tuk-tuk on the street -- it should not cost more than US$2-3 to get most places
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| Relaxing weekend |
Guest Rating: 8.7 |
marko N.
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 Finland
Solo Traveler
Date of Stay: 21 Sep 2009 |
| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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8/10 |
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10/10 |
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Hotel rooms are nice and service in hotel outstanding. Not really things to complain I went to Cambodia without any expectations. Service at hotel from first moment i entered to hotel premises was outstanding. Service attidute of the staff was really good. Hotel is old but it is very well maintained and defenately worth of stay. In hotel premises is easy to get feeling that you have traveled back in time to era everyones interest is to make sure guest in hotel is first priority. Hotel is nicely located, on short walking distance to water front and traffic nearby hotel does not disturb people staying in the hotel. I liked my stay a lot.
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| comment for raffle le loyal in phnom penh |
Guest Rating: 9.7 |
cheung P.
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 Hong Kong
Couple
Date of Stay: 07 Sep 2009 |
| Value for Money: |
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8/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
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10/10 |
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very very nice environment, excellent breakfast buffet no free wi-fi internet service I would recommend people to stay in this hotel
Restaurant Tip : go to the mekong riverside to enjoy some food in some chinese restaurant is recommended for your stay there
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| A great hotel experience in Phnom Penh |
Guest Rating: 9.3 |
andrew C.
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 Ireland
Business Traveler
Date of Stay: 03 Sep 2009 |
| Value for Money: |
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10/10 |
| Location: |
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8/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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10/10 |
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Charming old colonial building spacious room, great bars and food. Reasonable price. Housekeeping could have been faster. For such a high end place- the gym was a little shabby. Was a bit far from the river but still easy to reach. I stayed 3 days at the Raffles Le Royal in Phnom Penh. The hotel has a charming colonial ambience- consistent with Raffles-branded hotels in Siem Reap, and Yangon. The Elephant Bar had an excellent happy hour. The pool and the restaurants were great. While it is a bit far from the river- I walked the entire distance in about 15 minutes. This stay was great value for the money- although the price I paid might just be the low season price.
Travel tip : The concierge was able to suggest two surprisingly good and inexpensive Khmer restaurants.
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| Great place for a short break. |
Guest Rating: 9.3 |
irene Y.
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United Kingdom
Couple
Date of Stay: 12 Aug 2009 |
| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
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10/10 |
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10/10 |
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Lovely colonial style hotel with excellent service. The Elephant Bar was too smoky too sit in. Service was excellent. Lovely restaurant. Close enough to the river and Central Market to walk. Bathroom was very old-fashioned but in keeping with the hotel. Needed a tuk-tuk to the Russian Market which cost $4. We really enjoyed our stay and would return for another short break. as most people spend the morning sight seeing, the pool is peaceful at that time but it can be busy by lunchtime.
Sightseeing/Attractions Tip : Tuk-tuk drivers will negotiate substantially. They are also happy to drive you around and wait to collect you - these trips are the best deal.
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| Nobbing in Phnom Penh |
Guest Rating: 10 |
thomas B.
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United States
Couple
Date of Stay: 08 Aug 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
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10/10 |
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10/10 |
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Good location, great breakfast, quiet and mellow, historic I stayed here 40 years ago. It's in a little better shape today. It was a great choice.
Sightseeing/Attractions Tip : The Hotel is within easy walking distance of everything, but we rented a tuk-tuk for the day because we had so much to see.
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| Great experience |
Guest Rating: 9.3 |
tala D.
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United States
Couple
Date of Stay: 05 Aug 2009 |
| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
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10/10 |
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10/10 |
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True colonial style with a true colonial style price tag! I truly enjoyed my experience at the Raffle Le Royal Hotel in Phnom Penh. My partner and I arrived not knowing what to expect and were so pleasantly surprised by the hotel, the staff, the food: the whole package. It was a bit pricey ($5 for a can of soda), but as my internet package was so good it all worked out to a good deal in the end. I also appreciated the professionalism of the staff, and that when I had any queries or complaints (small) they were dealt with immediately. True service. True style. And truely good.
Sightseeing/Attractions Tip : To go anywhere, a tuk-tuk is best. Just be prepared for inflated prices outside the hotel. But with a little bit of negotiation you can bring down generally to what is considered fair prices for foreigner residents, that is versus foreign tourists. Local prices would be expecting too much. Ask the Conceirge for a fair price to where you're going before you head out.
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| Very Happy with the stay |
Guest Rating: 9 |
james L.
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United Kingdom
Solo Traveler
Date of Stay: 03 Aug 2009 |
| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
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10/10 |
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8/10 |
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Lovely place, relaxing, just far enough out of the centre. Service excellent, I will be coing back. Highly recommend
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