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Recent customer comments

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All reviews (151)

Business travelers (8)

Couples (52)

Solo travelers (72)

Families with older children (1)

Groups (18)

Very good
7.2
based on 151 reviews
Hotel Condition/Cleanliness
7.6
Facilities
6.0
Location
6.6
Room Comfort/Standard
7.8
Staff Performance
7.5
Value for Money
7.7
Food/Dining
5.9

7 Hanh N.
Vietnam
September 17, 2014
Value for money.
Very hospitable and helpful staff

4.3 Jing C.
Singapore
June 01, 2014
Room too big for a single
BIG ROOM, Comfortanle
Friendly staff

7 Munirah S.
Malaysia
October 15, 2014
nice room
nice room,good location,friendly staff
nice room,nice staff,good location

7.7 Stephen G.
United States of America
March 06, 2014
Nice Inn with pleasant staff
Cost, pleasant staff and comfortable/clean room with cold a/c and hot shower

7.7 Stephen G.
United States of America
March 05, 2014
Cost effective accommodation
Cost, Clean Room, Friendly Staff

8 Corinne M.
United Kingdom
March 27, 2014
great staff and breakfast
location to the airport, frienldy and helpful staff, great breakfast
We were offered an upgrade but declined due to the location of the room being 2 floors higher than the original room, this was only because there was no lift which is the only downside to this hotel. The full English was just what I wanted after several month in Asia without a decent one. The hotel is on the right side of the city for the airport, which is why we chose it as we had limited time. We also extended our check out time for a very reasonable amount. We hired their bikes to go into the city for the day which meant we could see and do what we wanted in the limited time we had. I would happily stay here again.

7.3 Arvin M.
Philippines
February 13, 2014
comfortable and feel at home rooms
convenient, little bit near the center, fast check in
the location is quite good, the rooms are just fine. easy to communicate via intercom, and has a hi speed internet. the price is a bit higher than the other nearby hotels.

4.3 kimberly P.
United States of America
February 21, 2014
Patronizing. Not secure.
Provided chair to hold lock and door securly closed. Made no attempt to fix lock. Not for women.
English good till you need something. Internet worked. Small bag removed from my room during breakfast and not resolved. Laughing at women, thug tuk tuk drivers, and securing services for men is what this hotel appears best at.

7.3 Tan T.
Singapore
January 19, 2014
Great Stay
Clean room & toilets,

7.7 David O.
United Kingdom
January 22, 2014
Friendly and very helpful staff
Great staff, nice clean room, good international breakfast, quiet street, very relaxing
I stayed at the Star Wood Inn for 11 days and would stay again. The quiet street, good sized and clean room with big windows provided a nice comfortable environment to stay and for a very reasonable price. The smiling very friendly staff are always willing to assist whatever your need and were kind, attentive and very pleasant. Although located 10mins from main nightlife areas the resident Tuk Tuk's were readily available and knew their way around without trying to overcharge. There are also a few local restaurants providing good food at very reasonable prices and open past midnight. I will definitely stay here again.