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Excellent 8.6
Based on 1746 reviews

Recent customer comments

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based on 1746 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.6
  • Service 8.8
  • Value for Money 8.5
  • Food/Dining 8.1

Aaron R.
United States
June 28, 2016
Fusion/colonial oasis with nice modern rooms
This is a lovely hotel in a good location. As soon as you pass through to the lovely pool area, you feel like you are in an oasis. The rooms are spacious and VERY nice in every way with a modern Asian/colonial fusion design. Walk-in rainshower, weekly mosquito treatments mean that I have not seen a single one in my room, wifi is good throughout the property, laundry service is cheap, slippers, robes, safe, and a terrace to sit outside your room (if you felt like it). And staff are very nice, of course. There are only a few minor criticisms: the gym is quite small with old equipment, the reception on their lovely 40-50? inch TVs is so poor that you barely use them due to the interference, and the spa is overpriced. Also, the two meals that I had in the pool side and upstairs French restaurants were fine but underwhelming (and more expensive than I would pay elsewhere). Breakfast next to the pool is quite good though. So I like the place a lot, and as I haven't had time to find a much better option have booked myself a room there for my next stay, particularly as the value for money (for the rooms, not the restaurant or spa) is very good. Its just a shame that I will be less likely to eat meals or use the spa there and I will make due with the limited gym. While the above are all aspects that the management could improve easily, I would also suggest that one thing that I would like in a hotel is having a nice air conditioned lounge/cafe area to be able to meet with people, drink coffee or work during the heat of the day.

alexandre C.
June 21, 2016
Boutique hotel
Nice hôtel

Poon L.
June 18, 2016
Nice cozy boutique hotel
Staff is very attentive and helpful.

Wing Y.
Hong Kong
June 17, 2016
nice resort
This is my 3rd time to stay here. Hotel room is very nice, staff is friendly.

June 17, 2016
It's very nice hotel
If u want go to this city , this hotel it's best choose!

Charmaine R.
June 16, 2016
Nice hotel
Staff were excellent and the hotel was good. The rooms need to be redone to a bit higher standard for the amount of money you pay.

fauzy A.
June 14, 2016
nice resort
good service

fauzy A.
June 14, 2016
nice resort
nice and friendly

Wai C.
June 12, 2016
Very very good
Best so far in PNH

Goh J.
June 06, 2016
Comfortable stay
Nice and comfortable, good service