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Excellent 8.1
Based on 785 reviews

Verified traveler reviews

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based on 785 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 6.9
  • Location 9.1
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.5
  • Food/Dining 8.0

Sagn L.
South Korea
November 02, 2015
cozy and clean
location, ambience
nice river front view

Tung C.
November 01, 2015
nice riverfront hotel
location, view and centalised
Always feel home when check in this hotel. Its set up like a studio with huge balcony overviewing the river

Terence H.
United Kingdom
October 31, 2015
Generally very pleasing
Location, staff, breakfast all excellent.
Booked suite at front of hotel, but traffic noise/car horns made me switch immediately to a quieter room at the back - much less pleasant, poor value (but it was my decision to switch), no proper window, awful lighting, impossible to read, could barely see the black switches, shower barely warm compared to hot water at sink, modern designs very hard on the eye/brain. Could not see to shave in bathroom or read on loo. No fire escape or fire instructions or smoke alarms - a real concern, disaster waiting to happen, no apparent way out if fire outside in corridor/stairwell. Everything else was first-rate.

Fok H.
October 28, 2015
3rd time staying.. still enjoying my stay there
1. Staff Performance 2. Room Decor (the shower room!) 3. Location

South Korea
October 26, 2015
It is overpriced hotel. The staff has poor english
Location. Nothing else
It is overpriced hotel. They show so-called Luft top bar. It is not open at all during my stay. It is very small. The staff has poor english communication skill. Even if I have left generous tip, housekeeping guy did not offer the tooth brush and Shampoo and Shower-gel. Actually it is free of charge in this hotel. But housekeeping guy's only intention is taking tip. Do not take the massage suggested from this hotel. I have taken this service and paid to massage woman. But hotel tried to charge me the massage cost again. The strange thing is that according to their information. I have explained that I have already paid it. However, 2 days later, at the moment of check out, they tried to charge me again. Bad communication between the staffs. Please avoid this hotel.

Jimmy C.
October 08, 2015
First Time Stay.
Location, Food and Staff.
I will return to this hotel when I'm in Phnom Penh again.

Lon T.
October 07, 2015
funky and good value
location, staff willing to please, value for money
was a great stay, no issues, rooms were great and good value, staff were very helpful and willing to please. Can recommend

Fok H.
September 23, 2015
The washroom by itself is worth a vist !
1. Decor 2. Staff Performance 3. Location

Patrick D.
United States
September 23, 2015
Location location location
Many better places with much better service for the price. I recommend booking elsewhere.

Michelle B.
September 12, 2015
The Quay experience
the position, the coffee,and the bed