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Excellent 8.3
Based on 216 reviews

Recent customer comments

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based on 216 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.9

Fettes F.
July 15, 2015
Spot on
clean, friendly, good location
Very good

Paul F.
United Kingdom
February 28, 2015
Good location....
Good sized room in a good location.
The hotel room was of a good standard but was a favourite for Mosquitos also! The tuk tuk drivers outside were helpful and didn't try and rip us off! It's close to some high end restaurants and a short drive from the Royal Palace and other sights! Overall a good boutique hotel but they would do well to improve the bar environment!

Lora S.
United States
December 08, 2014
Great place for my 3 nights in PNP!
Very Comfortable, outstanding service, great location
Great stay! I would recommend! Staff is easy to work with, breakfast is great, rooms are spacious and very comfortable!

Jillian K.
November 08, 2014
All round fantastic place to stay
The staff are very friendly and attentive. The menu has some great options, the food is awesome and a good price. The rooms are clean and comfortable.
I initially booked for 3 nights. On my second day I extended my booking by 5 nights and I've just extended again for another 5 days. The Willow is in a great location, close to everything but has a very quiet and peaceful courtyard where you can eat, drink and just relax. The owner, Eliza, is very friendly and helpful. The staff are wonderful and I'm happily surprised at the great quality of the food that comes out of their kitchen. I've been more than happy with my stay here and the Willow will now be my hotel of choice whenever I come to Phnom Penh again.

Jara J.
November 03, 2014
clean and super friendly staff
clean staff food
It is a really nice place in a good location. The staff is very helpful and friendly. The rooms are clean and spacious.Really good bookshelf for exchanging books.

jerry G.
United States
October 19, 2014
Best boutique hotel in PP
The rooms are amazingly luxurious, the food is outstanding and the service is friendly and professional
I have stayed at The Willow a few times now and can't say enough about how great it is. There are many boutique hotels popping up in the area but The Willow is the best. The owner and staff are friendly and the location is perfect.

Matthew L.
United States
September 25, 2014
The Perfect Getaway
Canopy beds, free menu-based breakfast, relaxing garden lobby
This place was a lucky find! We typically book online based on the photos and are usually disappointed. This place is as incredible as it looks and it's on a quiet street near the Independence Monument. It's a great spot for anyone looking to get away and still be close to the action (i.e. - Riverfront, Royal Palace, and tons of restaurants). We were able to walk most places from the hotel, but tuk tuks are easy to flag down from either of the adjoining streets.

Glen R.
New Zealand
August 16, 2014
Awesome hotel
The staff, the rooms and the quiet but central location
Great - the people that staff the hotel are awesome. They have great english, are very obliging and offer a personal service. Great attitude from the cleaning staff to the front desk.Spacious rooms which are clean and the fittings are of a high standard. The location is quiet with nice local bars and eating options if you are so inclined. Would definitely stay again.

Miss P.
June 24, 2014
Good service
Staff, Service, relax
Good and nice staff. Service is good and staff can do same as customer request.

Carolin B.
June 22, 2014
basic hotel, often loud, nothing to do in the area
internet, some staff, large room