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Recent customer comments

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based on 950 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 8.2
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.5

Prapaporn S.
March 16, 2015
Valuable cost
Breakfast, staff, and atmosphier

Poon L.
March 05, 2015
Excellent Boutique chain in Cambodia
Excellent service from staff, location and value for money
Love it!

Robert S.
March 05, 2015
Top Hotel to stay at so well located.
Staff, location and the room.

Poon L.
March 04, 2015
My favourite chill-out place in Siam Reap
Excellent service from staff, location and value for money
Love it! Staff is always eager to please.

March 03, 2015
1: It is conveniently located a short distance from the airport and within the centra business area

Joyce L.
March 02, 2015
overall quite good
The food, service of staff, lobby feel of comfort
The air cond a bit problem.

Michael S.
March 02, 2015
Good value for Money
Comfort Location Wifi
The Hotel is good located not far from the center of the village. Taxi drivers always waiting to serve you outside the Hotel. The room was spacious and clean. Had some problems to bring a guest even though I had booked the room for 2 occupants - finally that worked out, but I did not like the staff arguing. The breakfast was regular and the pool was little bit to small to server all customers to satisfaction.

Judith E.
United Kingdom
February 20, 2015
Friendly, helpful staff, lovely pool and good breakfast
From the minute we walked into the Frangipani we were made to feel welcome. The staff are so friendly snd helpful - nothing is too much trouble. My husband and I had one room whilst our adult daughter had a room down the hall - both were clean, fresh and bright. The choice for breakfast was amazing, and no limit on how much you were allowed. The staff in the dining room are lovely, spending time with us one morning to explain how to get the best from our forthcoming trip to Angkor Wat. The Frangipani is located a ten minute walk (or a $2 tuk-tuk ride) from the centre of town with its many restaurants and colourful market. Cool off in the pool, or sit on the veranda's overlooking it, at the back of the hotel, either way, this is one of the best hotels we stayed in during our travels in Vietnam and Cambodia.

Nizwer H.
United States
February 19, 2015
overall nice place
staff, food, cleanliness

James L.
United Kingdom
February 12, 2015
Siem Reap experience!
Central hotel, wi-fi available, friendly and helpful staff.
Hotel dated and in need of renovation if it is to be considered 4 star. Food cold at breakfast although it appears that guests leave heated containers open, staff could be mora vigilant or a sign could be put up to encourage guests to close lids after selections, in order to maintain temperature of food. Staff were otherwise pleasant and keen to help. Would rate this hotel as 3 star.