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Recent customer comments

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Excellent



based on 954 reviews
  • Cleanliness 8.6
  • Facilities 8.4
  • Location 8.2
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for money 8.5
  • Food/Dining 7.5

Vicki H.
Canada
March 29, 2015
Peace and the Tour Group
Staff, atmosphere, pool
When we first arrived, all was peaceful, atmospheric and the breakfasts were varied and elegant. The deluxe suites have atmosphere and the pool is a cool sanctuary. However, the hotel accepts tour groups who, once they arrive, eat en masse in a smallish breakfast area. They tend to be loud in halls and in he dining area. They are unaware of their impact on other guests. It would be good for the hotel to take initiative in requiring and enforcing large group etiquette. Once these groups come, the breakfast food becomes starchy/bread based...even running out of key items before other guests can eat. If you stay, eat early or be prepared to wait until after 7:30 AM. If you book one of their nice deluxe suites with a pool view, don't allow it to be on the first floor. That is over the dining room and you will hear chairs and tables scraping starting at an early hour and then up until 10 PM.

Ramon C.
Spain
March 20, 2015
Great Place!
Decor, pool, and rooms

Sara C.
United Kingdom
March 17, 2015
Great room with pool view
Our room, with the balcony looking over the pool, the breakfast, the pool
Great hotel, pool, breakfast and tentative staff. It's the second time I've stayed and this time I ensured I got a pool view room as that side of the hotel is much nicer and the condition of the rooms is much better.

Prapaporn S.
Thailand
March 16, 2015
Valuable cost
Breakfast, staff, and atmosphier
Great

Poon L.
Singapore
March 05, 2015
Excellent Boutique chain in Cambodia
Excellent service from staff, location and value for money
Love it!

Robert S.
Australia
March 05, 2015
Top Hotel to stay at so well located.
Staff, location and the room.

Poon L.
Singapore
March 04, 2015
My favourite chill-out place in Siam Reap
Excellent service from staff, location and value for money
Love it! Staff is always eager to please.

EMNA M.
Philippines
March 03, 2015
FRANGIPANI VILLA HOTEL EXPERIENCE
1: It is conveniently located a short distance from the airport and within the centra business area

Joyce L.
Malaysia
March 02, 2015
overall quite good
The food, service of staff, lobby feel of comfort
The air cond a bit problem.

Michael S.
Germany
March 02, 2015
Good value for Money
Comfort Location Wifi
The Hotel is good located not far from the center of the village. Taxi drivers always waiting to serve you outside the Hotel. The room was spacious and clean. Had some problems to bring a guest even though I had booked the room for 2 occupants - finally that worked out, but I did not like the staff arguing. The breakfast was regular and the pool was little bit to small to server all customers to satisfaction.