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2015
Exceptional 9.2
Based on 1019 reviews

Recent customer comments

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Exceptional



based on 1019 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 9.2
  • Location 9.1
  • Room Comfort/Standard 9.4
  • Service 9.4
  • Value for Money 9.4
  • Food/Dining 8.7

Neil C.
United Kingdom
November 03, 2014
Honeymoon stay
The staff, the location and the pool.
Fantastic stay, the staff are so welcoming you will want to stay longer!

Bernd F.
Germany
November 02, 2014
Excellent Service
staff friendliness, service level, provided tours,

Margaret W.
Australia
October 29, 2014
Golden stay at Golden Temple
Overall accommodation and facilities, staff and location
My husband and I stayed here for 3 nights in October and were extremely impressed with the hotel, facilities, room, meals and staff. The welcome we received was lovely with a cool drink and snack as we signed in. Our room was on the second floor overlooking the pool and was lovely. Large room, big bathroom with shower, great air conditioning and lovely balcony. We ate at the restaurant twice - once being a complimentary Cambodian meal. Food was great. Excellent buffet breakfast with egg station. Also used the spa with a complimentary 30 minute massage. Fabulous. The hotel also provided a free box breakfast for us for our early morning trip to see the sunrise over Angkor Wat. The staff were friendly and polite and great fun. The location was a short walk from Pub Street which was great. We also received parting gift (t-shirts and scarfs). Overall, we thoroughly enjoyed our stay at the Golden Temple Hotel and would highly recommend to other travellers. We would certainly stay there again.

Inmaculada R.
Spain
October 28, 2014
3 nights at golden temple
The best things were the staff very friendly, the location and the complementary massage

sonia P.
France
October 23, 2014
Great service. Perfect location
Service, location, staff
Small hotel, do not expect a resort. Nice decor, excellent service, great location! I recommend the hotel.

Harry H.
United Kingdom
October 17, 2014
Excellent base for exploring
Location, staff, decoration/theme
We had a very enjoyable stay. The hotel is in an excellent location - you can walk to all the markets, pub street and the museums. Hitel extremely helpful they sold tickets to various attractions (with no additional cost) and even arranged free transport to the museum. Siem Reap is great, this hitel does provide a bolt hole from the constant requests for tuktuk and to purchase something. Rooms are clean and tidy and I would say it's trying to be luxurious on a budget - items like bathroom products could be improved. We also got a lovely free massage. Staff were extremely friendly and helpful, breakfast was average. I would stay again and recommend - a good price for a solid stay.

David A.
United States
October 14, 2014
The beauty of the staff made it sad to leave
Room Decor, Pool, Staff
The hotel took care of all the requested details and arrangements prior to us arriving and once we arrived all travel and arrangements were made exactly as needed. Pickup from airport was seamless. Claudia really enjoyed the tuk-tuk ride from the airport to the hotel. Wonderful hotel. the arrival process is a little overwhelming to get all of your details out of the way. We had an early tour booked the following morning and departing for the airport immediately after that. The staff was overly helpful in a positive way. The pool area was great and our well decorated room faced the pool and made it all the more enjoyable. We would certainly stay here again and pray for similar service (demeanor of staff) in our travels other places in the world. The massage room is very relaxing and equally nice part of our short stay.

Alex S.
United Kingdom
October 14, 2014
Service outstanding, hotel fabulous, recommended
Staff service, facilities, location
Our stay at golden temple could not have been better. From the very first minute all staff were extra welcoming, friendly and professional. They went above and beyond what was expected and really made our stay- they could not do enough for you. The facilities and room were excellent, breakfast had a nice variety and the one dinner we had at the hotel was delicious. The tuk tuk and taxi service organised by the hotel for various sight seeing trips were also very professional and resonanble. The massage service and pool really finish this hotel off- perfect place to chill out after the temples or to base your self for easy access to the main areas of siam reap.

Mark C.
Australia
October 07, 2014
Best in Siem Reap
Staff Staff Staff
we stayed at Golden temple for 4 nights at the end of or 3 week Cambodia tour. By far this was the best of all the hotels we stayed at for the trip but Id say the best I have ever stayed at. It is a 4 star hotel by international Standards. If call it a 6 star by Cambodian. What set it apart was the service. Nothing was to much trouble. And the small things they did for us, without us asking was amazing. Ive never had such service from a hotel. I don't want to ruin the surprises for you, although it starts with welcome drinks. free massages, free dinner vouchers, a mobile phone to use to ring camodian numbers whilst you are there. free bike hire. list goes on.

Miriam O.
United States
October 02, 2014
Amazing
Service, free massage, ambiance
Amazing