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Raffles Grand Hotel d'Angkor, Siem Reap
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formerly : Raffles Grand Hotel d`Angkor
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Number of rooms: 119
Location: Central
Address: 1 Vithei Charles De Gaulle, Khum Svay Dang Kum, Siem Reap, Cambodia
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Check Rates & Availability
We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, within 48 hours of booking your room with us, we will either match that rate or beat it. Click this link to find out more.
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Customer Reviews
| colonial glam meets world world heritage! |
Guest Rating: 9 |
kim U.
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 Australia
Couple
Date of Stay: 28 Dec 2009 |
| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
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10/10 |
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8/10 |
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centrally located elegantly renovated colonial heritage building. large comfortable bedroom with attention to details.friendly and attentive services with the famous cambodia smile. breakfast is well catered, great in balcony viewing over the pool. beautiful poolside landscape. nice al fresco courtyard banquet with local fair. very sharp and hard acoustic. late arrivals of guests could caused disturbance to weary guests. this applies to early risers. mosquitoes can be annoying.toilet flushing system far too loud. it is a very well kept establishment of world standard for a heritage building. the ambience is very english great setting for murder she wrote film! the welcoming gesture with soothing drinks and fragrant face towels add part of the charm. staff are well trained and hospitable.
Sightseeing/Attractions Tip : highly recommended to visit the national museum before visiting the historical sites. engaged a full day taxi tour with a guide then re visit the sites at different hours. best to visit early morning and before sunset. bring lots of american dollars with small notes. friendly hard bargaining, careful selections are required when shopping around the central market.
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| A stay at the Grand Hotel D'Angkor |
Guest Rating: 9 |
nicola H.
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 United Kingdom
Family with older children
Date of Stay: 24 Dec 2009 |
| Value for Money: |
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8/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
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8/10 |
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10/10 |
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Excellent service, beautiful pool, great food. The rooms are a little dated and the corridors sterile. The Elephant Bar is in the basement and therefore underutilised. We thoroughly enjoyed our stay at the Grand. The staff were very welcoming and gave excellent service. The rooms were comfortable but dated and would benefit from redecoration. The pool is beautiful but I would like to see the happy hour also apply to the poolside bar. The Elephant Bar is grossly underused probably due to it's location in the basement and it has no view whatsoever. They should relocate it or open up windows to the front to brighten it up and make it more welcoming.
Restaurant Tip : FCC is just around the corner and serves excellent food if you want a change from hotel dining.
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| Raffles Siem Reap |
Guest Rating: 7 |
sherif W.
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United Kingdom
Family with young children
Date of Stay: 23 Dec 2009 |
| Value for Money: |
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2/10 |
| Location: |
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6/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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6/10 |
| Food/Dining: |
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10/10 |
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Nice Hotel with friendly and good service. Pool is very nice. I complianed about the lunch boxes I had ordered and the manager removed the charges immediately. Not what I expected from a 5 star Hotel, and I stayed in a lot! Rooms are supposed to be renovated but the beds are hard and the bathrooms are too small! Concierge Service for flights is useless! We asked them for prices for tickets to vietnam and for internal flight within vietnam and the prces they quoted us was 3 times as much as what we found on the internet! They seem very helpful and you feel they are trying to help but actually useless! Not good value for the money!
Shopping Tip : There is only one antique shop in Siem Reap by the river. Ask for it.
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| Raffles Revisited |
Guest Rating: 10 |
robert A.
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Australia
Solo Traveler
Date of Stay: 21 Dec 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
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10/10 |
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10/10 |
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Old world charm at it's best. Fabulous breakfast with complimentary champagne, excellent main restaurant, high class spa centre and the Elephant bar with happy hour is a must and the hotel is ideally located. The hotel has no weaknesses. Although this is one of the oldest existing hotels in Cambodia it has been totally restored and reeks of the luxurious charm of years gone by. All staff are exceptionally friendly and polite and speak excellent English. The breakfast is one of the best and most comprehensive I have experienced with complimentary glasses of champagne. The main dinning room overall is outstanding for service, food and beverage receiving the top Wine Award for the past two years. Down stairs, The Elephant Bar (with a snooker table) is a must with 50% discount during happy hours from 4pm to 8pm, perfect for a pre dinner drink. The swimming pool is large with very attentive waiters while the Spa Massage centre is equal to any I have visited. Located in a relatively quiet area, but just a short drive to the vibrant town centre with night life, bars and the market, Raffles has everything one would expect in a five star hotel.
Hotel Feature Tip : I was pre warned to be careful about locals who befriended you and at first I was wary about the very friendly staff. However, I soon realized this was the genuine nature of the people, certainly the hotel staff and soon relaxed to enjoy and appreciate the highly professional service.
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| Perfect Holiday |
Guest Rating: 10 |
helen H.
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 Indonesia
Couple
Date of Stay: 30 Nov 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
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10/10 |
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10/10 |
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Great location, great service, great facilities, great food! A tad expensive but a wonderful way to splurge. Highly recommended hotel. Architechture reminds of colonial times and very charming. Hotel staff provides excellent service and accommodated our late check out time till 4pm! Breakfast buffet is excellent quality. Pool is an oasis for tired travellers. Elephant bar is a must. Front Desk recommended an excellent English guide for our Angkor Wat tour. What a perfect holiday! We will be back!!
Travel tip : Sugar Palm serves local food in a charming ambience. Concierge will make reservation for you. Take a tuk tuk (US$1 per pax). US$ prefered by the locals - dont bother changing to local currency! Book a guide and car at the concierge desk for Angkor Wat tour - for a price, the knowledge, comfort and enjoyment is well worth the money spent.
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| Magnificent Swimming Pool |
Guest Rating: 8.7 |
peter C.
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Australia
Couple
Date of Stay: 22 Nov 2009 |
| Value for Money: |
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6/10 |
| Location: |
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8/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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8/10 |
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10/10 |
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Very plush hotel in smart location in Siem Riep. Lovely, ginormous swimming pool. Dance show every second night & dinner stall choices was very good if expensive. Rooms similar 1930's style to Raffles Le Royal in Phnom Penh but no balcony which was a pity given the glorious gardens. Breakfast you could sit outside though, breakfast buffet great with free champagne.
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| Raffles Siem Reap |
Guest Rating: 9.3 |
richard B.
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 New Zealand
Business Traveler
Date of Stay: 31 Oct 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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8/10 |
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8/10 |
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beautiful building - fantastic staff Buffet breakfast wasn't the best - was a bit disappointed there was very little Khmer food served round the pool - some lovely amok fish salad or cucumber salad would be a great addition We went from Raffles Beijing to Raffles Siem Reap. It is really so hard to beat the ambience of Raffles older style hotels. It can't be replicated. The Cambodian Staff were just amazing - so genuinely friendly and eager to please - best smiles in the world. The pool area and spa are also very lovely.
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| The Elequence and excellency |
Guest Rating: 10 |
xavier A.
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 France
Couple
Date of Stay: 27 Oct 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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10/10 |
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Beautiful building (the old style has some "cachet")
Staff is always in search for excellency
Room is in perpetual order and clean We stayed with my parents in Raffles to visit Angkor Wat. The hotel was always worth its stars numbers has the staff is searching for excellency and the food (breakfast especially) is wide in term of choice and very good.
We needed transportation and they did it plus providing a french guide that was a marvel.
Overall we made a wonderful stay there and will recommend it to our friend
Sightseeing/Attractions Tip : There is the national museum behind the hotel
It s 12 USD but it s worth it
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| Old world elequence and fabulous food & service |
Guest Rating: 10 |
joseph M.
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 United States
Couple
Date of Stay: 07 Oct 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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10/10 |
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Old legendary hotel---offers insights to the feelings of travellers from the 1920's and 1930's.
Grounds look like a film set.
Great room with Balcony.
Incredible dining.
Amazing staff> friendly, caring and knowledgeable
This is a MUST stay.
Great value for the cost! Nothing bad to report anout the Hotel, I can olny complain about the tropical weather and huge amounts of rain. Fantastic....we will return.
We loved this hotel and their amazing staff!
Great pool & spa as well.
Sightseeing/Attractions Tip : Fabu;ous hotel near fabulous Angor Wat
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| Raffles Grand Angkor |
Guest Rating: 10 |
marian H.
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 Canada
Other
Date of Stay: 20 Sep 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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10/10 |
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This hotel has a great location.The service provided was suberb,The swimming pool is large & the pool staff were very helpful.The food was very good.As an elephant lover I found the Elephant bar to be great.
Travel tip : The cold cloths given on retunn from the temples nightly were very welvome.
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| Wonderful Raffles |
Guest Rating: 10 |
satish S.
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 India
Family with older children
Date of Stay: 25 Aug 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
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10/10 |
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The best feature were the people. Rarely I have seen such nice people and service. I wonder if any better care can be given. This defines what hospitality means. May be an extra chair in the room wound have helped and some more facility to put things in the bathroom. Raffles was a fantastic experience. Checkin was courteous. SOme one took us to the room and explained everything. The room was beautiful- large even for 3 people. The bathroom was nice, although it did not have a separate shower area. The pool and the spa were fantastic. The pool was the best I have seen, large, with great surrounding. There were performances every 2 days in the evening which was very welcome. The food at breakfast and dinner were great. I have never seen so much at breakfast. ALl in all I will come again and again (if I could afford!). I love the people and the place.
Sightseeing/Attractions Tip : The ANkortemples were great,. Near the HOtel there is a Museum which is absolutely worth a visit -GIve atleast 3 hours as it is very big. It has a gallery of 1000 Buddha, statues and figurines from many parts of the world. It is a must. The night market is also very good and gives good bargains.
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| Raffles Grand Hotel in Siem Reap |
Guest Rating: 9.7 |
ramesh C.
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United States
Couple
Date of Stay: 23 Aug 2009 |
| Value for Money: |
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10/10 |
| Location: |
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8/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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10/10 |
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Peaceful hotel, courteous service, nice pool and spa, and the best is the food. We stayed here to visit Angkor Wat and other sites. The hotel is really good in every aspect from their rooms to their restaurants. We needed a taxi service and a English speaking guide and the hotel arranged these at a reasonable cost -- and both the car and the guide were great.
Overall, we enjoyed our trip very much partly because of the hotel.
Sightseeing/Attractions Tip : Angkor Wat and other temples are some of the most impressive things anywhere in the world.
The floating village is a bit depressing but very educational place to visit.
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| Felt Like Royalty at Raffles Grand d'Angkor |
Guest Rating: 10 |
joseph M.
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United States
Family with older children
Date of Stay: 19 Aug 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
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10/10 |
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Terrific location, friendly staff, classic "Grand Hotel" experience in the Raffles tradition. Plus, you can drink the water. I couldn't have been more pleased with my 3-night stay at the Raffles Grand Hotel d'Angkor. I felt like a member of the familly from the moment I walked through front door. The staff was gracious and attentive without being the slightest bit patronizing. The Concierge services were outstanding, arranging two days of touring of the historical sites around Siem Reap, with only minimal advance notice. Our favorite hotel during a three week tour of Southeast Asia.
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| Great Historic Hotel |
Guest Rating: 9 |
anandh R.
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United States
Couple
Date of Stay: 18 Aug 2009 |
| Value for Money: |
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8/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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8/10 |
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8/10 |
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Historic hotel with old school charm and style
Great pool
Lacks some modern creature comforts
Expensive but there are deals Beautiful historic hotel which may or may not be worth the money depending on your perspective. The pool area is amazing. Even if you don't stay here it's worth coming to either the bar or Elephant room for a drink. Recommend going into town for meals.
Sightseeing/Attractions Tip : Recommend hiring a taxi driver from the airport to show you around the temples. Usually charge $20-25 a day. Well worth it.
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| One of the great hotel experiences. |
Guest Rating: 10 |
madeline T.
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Canada
Other
Date of Stay: 14 Aug 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
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10/10 |
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10/10 |
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The the rooms were extraordinarily welcoming, comforting, relaxing. The service was excellent in all respects, especially those cold towels when we came in from visiting the temples. The staff was universally charming, attentive, after our arrival always knew our names - big smiles always upon greetings. The Cambodian people in general were lovely people, and the Raffles' hotel staff excelled in that area. There were no weaknesses really - the air conditioning system was difficult to figure out and I had to call in for help one evening (it seemed to be going up in temperature rather than down). It was fixed and all was well.
The Raffles Hotels are renowned the world over for their service and comfort, quiet elegance, and the Grand Hotel d'Angkor in Siem Reap lives up to that reputation with ease. Siem Reap is a special place - more special than most because of the temple ruins and the liveliness of the town itself. I sensed from the Raffles' staff a sense of pride in their work, the hotel, and especially in their country, which has seen such distress in the past. It is a subtle thing, but a lovely quality and perhaps it is this which stays in my mind as much as anything.
Sightseeing/Attractions Tip : Do visit the museum which is just behind the hotel - it is one of the most beautifully designed museums I have ever seen, and the artifacts are stunning and information which accompany them excellent. It is an excellent way to start your stay in Siem Reap, especially if you've come to trek through the many temples in the area.
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