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Recent customer comments

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based on 966 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 8.1

Douglas G.
United States
May 08, 2014
Very pleasant
The suite is just as pictured on-line
Booked this for my daughter who was traveling in Cambodia. Everything went very smoothly. She enjoyed the hotel and the area.

May 06, 2014
It was really a great trip with a very good hotel.
Attentive, helpful and kind staff, cleaned and big room with vietnamese chanels on television
We were all very happy staying at Coolabah hotel. I'll come back here for sure

Tho P.
May 05, 2014
This is a really good hotel.
Room, food, service
This is a really good hotel. So no problem when i stay there.

May 04, 2014
swimming pool, food, not far from beach
Reading the good submits about this hotel i am surprised and have to be disappointed. I stayed 4 days at Coolabah. Brownouts every day 9in the evening), "Snowing" TV in the room, (they could not fix it because of the bad cable reception they said), breakfast not included. The food at the restaurant is not bad but expensive .... Better to eat on the beach. The good things are the swimming pool and that the hotel is not very far from the beach.

Michael G.
April 29, 2014
Very pleasant stay
Clean and comfortable hotel close to the beach, restaurants and bars
Great value for money and well managed hotel. The Coolabah Hotel is centrally located only 5 minutes walk to Serendipity Beach and surrounded by restaurants and bars. Despite the proximity it is a quiet oasis with a nice pool and bar area of its own plus restaurant.

Michael G.
April 29, 2014
Very pleasant stay
Proximity to beach, restaurants and bars
A very clean and tidy hotel located very close to restaurants and bars yet still a quiet oasis. Staff speak good English and service is excellent. Would stay here again as great value for money and only 5 minute walk to the beach.

Kim M.
April 20, 2014
reasonably comfortble for the price range
location was central to most things, rooms relatively quiet, friendly staff
stay at Coolabah was reasonable. Bed was comfortable and aircon worked relatively well. Some lighting not working but nothing major.

Sylvie P.
United States
April 18, 2014
Needs improvement
Staff, Location, Ken the manager
The hotel rooms have serious issues. We changed rooms 3 times during our stay. The A/C unit was either leaking in the rooms on the floor or not working well. Problems also with the TV and DVD not working. Noise outside, dogs barking at night next door, bad smell in some of the rooms, swimming pool was very small and looked dirty....we would not return. The only thing we enjoyed was the very friendly and professional staff. Ken and David, the managers were great. They both spoke good English and were very helpful. They deserve to work in a better hotel!!

Keen C.
April 17, 2014
Nice and comfortable stay
Clean, good location and friendly staff
Nice and memorable.

Leann M.
April 13, 2014
Very clean, western style hotel
After travelling around Asia for a while now the Coolabah Hotel's lovely clean room, big modern bathroom & pleasant surrounds turned out to be a lovely treat to myself.
Very pleasant. An oasis of clean and calm. I wouldn't usually rave about a place's bed and bathroom but.. after travelling around for a while, you do appreciate the difference when a hotel puts it all together like the Coolabah does. The staff were very helpful and though I didn't eat at the restaurant all that much (only because I wanted to explore other places too) I very much enjoyed the drinks and fresh food. I would definitely recommend this hotel to solo female travellers (like me), families (though please don't let the kids scream all day around the pool, take them to the beach) and couples wanting a retreat from the wonderful craziness of SE Asia.