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Verified traveler reviews

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Excellent



based on 1018 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.9
  • Room Comfort/Standard 8.7
  • Service 8.4
  • Value for money 8.3
  • Food/Dining 7.7
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Erene L.
Malaysia
July 18, 2016
Value for Money
Good services.

Alan S.
Australia
July 07, 2016
Great.
Nice hotel. Good location. Good staff. Great facilities.

Peter R.
Zimbabwe
July 06, 2016
Checking in and out is always a nightmare
Great hotel but the reception is just rubbish. Long queues and disorganization.

Jay M.
United States
July 03, 2016
Great location!
This hotel has an amazing location and was very quiet!

Ning Z.
Australia
July 02, 2016
Good 5 star
A good 5 star hotel as you would expect, with good food.

Ning Z.
Australia
July 02, 2016
Good 5 star
A good 5 star hotel as you would expect, with really good food. Though it was alittle hard to find for most taxi drivers.

Tang Y.
Singapore
July 01, 2016
Good hotel, nice reno etc, but the staff are totally ridiculous for a 5 star hotel
Reception staff is rude, and don't even bother to smile or greet guests during check-in. They are not sure of the booking and without checking, denied breakfast for me although my agoda booking has it. It is after a few rounds of hostile tones from me, then she decided to 'give me the breakfast' which i had already paid for. Lobby boys are rude too. Unlike other 5 stars hotels, lobby boys or any hotel staff will greet guests when they see one. Staffs in this hotel simply don't smile. Even when the bellboy sees me struggling with my luggages, he simply stood there watching!

CAI G.
Singapore
June 27, 2016
Good location, nice pool. Comfort.
Will visit again

James T.
United States
June 25, 2016
Great experience
Lack of English speaking waiting staff in the restaurant

Qiaowen J.
June 16, 2016
Very good
WIll stay again


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