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Recent customer comments

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All reviews (1528)

Business travelers (222)

Couples (693)

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Families with older children (106)

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based on 1528 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

7.3 Li-Anna T.
United Kingdom
August 17, 2012
Cool design hotel
Good location
Hotel kapok was a nice hotel in the heart of Beijing, a short walk from the main shopping streets, sights and metro. The bathroom was a bit dirty around the edges but otherwise the room was nice. Attractive lobby and helpful staff. A good base for our first trip to Beijing. Good location for gourmands.

8 Shen B.
August 20, 2012
Great choice for self-travelling
Convenient Location
With the unpleasant taxi services in Beijin, Hotel Kapok Wangfujing is situated at great location that not only can excess to a lot of main attractions on foot but also via bus or underground. It is very clean and rooms are quite spacious and most importanly reasonable priced. The only drawback if being picky is the hard mattress that took us 2 days to get used to.

7.7 ROGER G.
United Kingdom
August 02, 2012
Good location, efficient staff, decent rooms
Easy to find in a good location
Having read the reviews and seen the photos, I had very high expectations for this hotel. Slightly disappointed they were not met. It tries very hard to be an upmarket "boutique" hotel, but while it is a very decent hotel, the attention to detail is slightly lacking. Some parts in need of a little refurbishment and the room size was a smaller less than I was led to believe. Generally however, it is a reasonably priced, good qulaity hotel in a great location

8.7 Sarah H.
July 27, 2012
Great location with clean and modern rooms
Location, rooms, in room facilities
After a day trawling the streets of Beijing and the sights it was so nice to go back to an oasis within the city. The room was a perfect size, clean, well designed and had everything you could ask for.

8 eugene C.
September 10, 2012
Weird exterior but BEAUTIFUL rooms
Large rooms and excellent service
The hotel kapok is conveniently between 2 train stations, making travel around beijin very easy. the rooms were surprising large for the price and i would definitely stay there again when i visit beijing. the staff were very helpful suggesting places of interest nearby and were very friendly throughout the trip. the availability of wifi is always a plus point

8.3 Rosa B.
August 10, 2012
Nixe Hotel in Perfect Location
Location, well located bewegen forbitten City and shoppingdistrict. Good Breakfast, nice and helfull staff
Room was very spacious and nice Perfect to fit the Full Family with two smal Kidz. Very Good location. Only 5 min Walk to the forbitten City and Main Shopping area. Gym available for Working Out. Be carefull, if you use the Business Center and you want to Print Color Pages, very extensive (4$)per Page.

10 gary B.
United States of America
July 23, 2012
what a great hotel!
Everything about this hotel is terrific
I cannot praise highly enough this terrific hotel. Staff, rooms, design, service, location and value made this one of the best experiences ever.

10 TAK Y.
July 24, 2012
NIce Hotel
Hotel Kapok really spoiled us with spacious double (king bed) room, very dedicated staff and a gorgeous buffet breakfast with a great variety of Chinese dishes and Western cooking - bacon egg etc.....

8.3 Kurk L.
July 20, 2012
Great location.
Comfortable bed.
Friendly staff and some staff capable of speaking English.Good security, there is always a security guard at the entrance. Unfortunately,my wife saw a cockroach in the bathroom which she is not too happy about.

6.3 Soraya Z.
July 19, 2012
Great location
The location is just fine. The fashion suite is also fine, big enough for the needs of a family with a small child.
the hotel is a bit old-fashioned and requires urgent maintenance. the cleaness also can be improved. despite the smiling staff it is evident that they need more training. our bathroom wasn't very clean, as well as the furniture and floor. the breakfast was also good but simple. staff were not very helpful. maybe due to difficulty to comunicate in english.