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Excellent 8.3
Based on 1536 reviews

Recent customer comments

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based on 1536 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.2
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.3
  • Food/Dining 7.4

March 18, 2012
Clean new and very good location
Internet was good. Choice of TV Channels very limited. Should have CNN and BBC. Location is fantastic. Front staff is cordial and helpful. Overall very good experience.
The availability of drinking water should be unlimited. Dining facility should provide Indian Vegetarian cuisine also.

10 Ashley H.
March 18, 2012
Great Location
This was a great hotel, good staff and facilities and even better location. Walking distance to many sights such as the forbidden city and the area is great to go out for a walk and see how to the locals live.

8.7 Hui L.
March 15, 2012
hotel with good location!
close to forbidden city, friendly staff
staff was friendly to us, however, do not accept their offers for booking taxis. it will be much cheaper if you just flag down a cab by the roadside, which will cost around 90RMB to the airport. the hotel staff will quote are 200-300 RMB for one cab! it's around 10-15 mins walk to the closest mrt station, but you can always take a cab because it's cheap. there is subway opposite the hotel.

9 Geoff W.
March 12, 2012
Excellent location
Location, friendly, English-speaking staff
Arriving from Shanghai on the Bullet Train, I had the foresight to have the reception staff at our hotel there write the name of The Kapok Hotel in Chinese to show the taxi driver. This was to no avail as he neither spoke English nor read Chinese! I steered him there via my sense of direction and a vague Lonely Planet map. Once at the hotel we were greeted by helpful staff. A non-smoking room in The Courtyard category was unavailable so we were up-graded to a Business Suite on the top floor, overlooking the front street. The room was huge, with luxury bathroom, lounge with large screen TV, and WiFi as well as in-room computer. The bed was great. Breakfast was not brilliant, but adequate. There are plenty of restaurant options close by, and the famoue night market is 100m up the street, with The Forbidden City and Tiananmen Square a couple of hundred metres in the opposite direction. We had a very pleasant stay.

10 ernest P.
United States
March 08, 2012
Great Hotel, great people
very close to forbiden city
when i come for check in, there were problems with the rooms, so the manager take me to novotel in wangfujing area instead. they are very responsible and really friendly, not only they upgade to more expensive hotel, they also pay for breakfast and rooms with view without extra charge. kapok hotel itself very close to forbidden city, it is 200 meters away from the east gate, take shuttle to main gate and only pay 1 yuan, very close to metro subway. hotel looks very modern and clean, i think this is the best hotel near forbidden city, i saw some of other hotel close by is very creepy and rundown.

8.7 Wee N.
March 05, 2012
Interesting Boutique Hotel
Located near to Wangfujing
We love the hotel unique design and the room setup. The room is spacious and the bed is nice to sleep on. The only disappointment is the so called Courtyard view. It is a man made garden and it seemed that it has not been maintained well.

9 Melvin T.
March 05, 2012
Modern and Great Location
Modern,clean and good houskeeping
It was a honeymoon trip to beijing from 21-29. Have booked Hotel Kapok Wangfujing. The hotel looks still new though I think it has been around for 5 years or so. It has a very modern feel, and they provide 2 bottles of mineral water everyday.. which I felt was excellent... The rooms are very clean too... I totally recommend people to stay there. It is also walkable to wangfujing station and tian an men station.... and bustop situated right near the corner too.. Location can say is good too...

9.7 Shirley B.
March 05, 2012
Great hotel in great location
Lovely bedrooms, stylishly furnished and had everything we needed
We were very happy with our stay in Hotel Kapok. The room - a suite - was very spacious, comfortable and stylish. The bathroom was much bigger than our bathroom at home, so we were very happy! Breakfast was a mixture of Asian and Western food, so all were catered for. The staff were very friendly and helpful. The hotel has a very good location - it's a few minutes walk from the shopping area of Wangfujing, and Forbidden City and Tianamen Square are also just a short walk away. I would be happy to recommend this hotel to travellers to Beijing.

9 Junting Y.
February 26, 2012
Lovely hotel with superb location
A very nice hotel. Great service from staffs
A very lovely hotel. We booked for a fashion room and the room is really spacious and nice. Great location as well. Walking distance to forbidden city, tiananmen and wangfujing. Hotel staffs are friendly and helpful. Great service rendered, made my overall experience a pleasant one. Free wifi in the whole hotel. I will definitely stay this hotel again when I next visit Beijing. Highly recommended.

9.3 Fajar H.
February 24, 2012
comfortable hotel
modern room
I stay for 3 night in this hotel, and I realy enjoy. The location is very good with walking distance from forbidden city and road, there are many restaurant and shopping near to the hotel. The room is modern and clean with mini garden. Highly recomenden to stay in this hotel.