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Very good 7.7
Based on 40 reviews

Recent customer comments

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Very good



based on 40 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 4.0
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.8
  • Value for Money 7.3
  • Food/Dining 7.3

Graham H.
Australia
April 18, 2012
Lovely hotel
Convenient to shopping district
comfortable room, friendly service we arrived early and were assigned a room straight away, which was great. the room was comfortable and well-appointed. we had a delicious a la carte dinner in the restaurant. the breakfast was also good.

Sin C.
Singapore
March 30, 2012
Excellent Location Hotel
Great location, very centralise and walking distance to eateries,shopping centres and Liberation monument.
stayed in this hotels for 6 nites.very friendly staff and honest chambermaid who picked up my diamond ring which i did not realise i had misplaced it.the hotel provides a complimentary sweet drink every day togather with 2 bottles of mineral water.this hotel is just beside one big mall with many departmental stores and a food court on level 6 and restaurants on level 7.would recommend this hotel to anyone who has never been to chongqing.

GEORGE G.
Australia
March 17, 2012
Very Tired and Dated Hotel
Not as close to the rivers as falsely claimed on their site map/location
This Hotel is badly in need of a makeover! Very tired looking, and even by Chinese Standards, is no where near 5 Star !! Check In staff were either poorly trained or dis-intersted. They tried to charge me for breakfast and internet use, although these two items should have been included in the tariff. Breakfast was very ordinary.!!! The toilet on the Atrium ,Breakfast Area, positively smelled of raw sewage and I could not use it, having to adjourn to my room on the 29th. floor. Certainly not one of my bettter experiences in China.

KAORU K.
Japan
January 11, 2012
Good location, good room and service but *No WIFI*
Convinient location, really good.
Internet access is free but it's wired LAN connection only, no WiFi available. Those who are using iPad, Android tablets and ultra mobile PCs, forget about using Internet over here.

Bala M.
United States
October 16, 2011
"Five star hotel at five star location"
Location, clean specious rooms.
Nice, specious, clean room with excellent service with several staff speaking English. Location in the the major part of center city with nearby shops. shopping malls etc. Breakfast included many varieties.

David N.
Australia
October 06, 2011
Service was a let down
Location, Cleanliness
We stayed at the Harbour Plaza in Chongqing for one night. The location is very convenient and the room quite well appointed and very clean. However, I think that the service is not of the standard of a five star hotel - it was impossible to get a seat at breakfast (although it was included in the price). The seating is a free for all, which is exactly what happened when somebody took our seat and refused to give it back. The staff were not interested in helping and when we complained were dismissive. I expect in a 5 star hotel that breakfast should be a more orderly experience than the Shanghai subway in peak hour.

James M.
United States
September 30, 2011
Great Hotel
Lively location,
very helpful staff that is able to communicate well in english. very good room.

Philip T.
Singapore
July 28, 2011
Good hotel but not the newest
Good human crowd with good accessibility
Free tea everyday. Good access for many food and shopping. It is just beside one big mall with many department stores around it. Lively area with many crowds. However it does not escape from the cruel reality of aging effect.

Fabian B.
Singapore
June 10, 2011
Great location and good sleep quality
Location and cleanliness
First of, the location of the hotel is excellent for business and leisure travellers alike. It is right in the middle of the business district, with close proximity to amenities like supermarkets, shopping malls and restaurants. The room was more than satisfactory, well designed, all the electrical switches in the room could be controlled from a bedside control unit and wifi was free for 2 hrs everyday. The only gripe I had was with the AC unit, I couldn't seem to control the temperature of the room. I could only turn it on or off. Fortunately, it was set to a somewhat comfortable temperature for me, about 24 degrees Celsius, I think it felt like. I was on the 33rd floor, I had asked for a high floor and non-smoking room, not that it mattered much anyway, every idiot ended up smoking on the corridor.... The staff are generally quite courteous and even when they do not speak English, it is clear that they wish to help you even if they are struggling with it. Overall, a pretty good stay experience.

WINAI R.
Thailand
April 12, 2010
Nice hotel, good location but no free internet
Center of the city, good location,Clean room
No free internet
Very nice hotel as good location but should have free internet. The hotel is in the center of downtown, you can relax from your work by shopping around.