| very good hotel |
Guest Rating: 9 |
lopes D.
|
 Portugal
Couple
Date of Stay: 04 Nov 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Very good room with a lot of space as well as good restaurants. to much traffic noise, impossible to sleep and rest all night.
|
| Grand Royal: Good service, location... Not really! |
Guest Rating: 7 |
rogerio G.
|
 Brazil
Business Traveler
Date of Stay: 13 Oct 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
4/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
8/10 |
|
Grand Royal Hotel was booked taking into consideraton the information on AGODA website: a 5 star hotel, well located and comfortable. Anyway, when I arrived there, I realized immediately that was not a 5 star hotel, even for the China standard. When I asked about to the reception people, they told me that the hotel was a 4 star and "next year" would have its standard classification increased to 5 star... The rooms were not as good as the pictures showed in the website and the location was really inconvenient, far from downtown, no metro station near - the nearest one was about 20 minutes away, by taxi. As for the service, it was ok. The employees were kind in all areas: reception, restaurant, etc.. About the restaurant, the hotel offered a good breakfast and meals well elaborated at a good price.
|
| Dr Herberto Hugo Karplus |
Guest Rating: 7.3 |
herbert H.
|
 Austria
Business Traveler
Date of Stay: 03 Nov 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
2/10 |
| Staff Performance: |
|
2/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Swimming Pool
Breakfast
All included Dinner
Airconditioning At any HTL of the World (+ tjis writer stays 200 days a year, fr the last 40 years at HTLs), extras are charged at the end of the stay:at Grand Royal Hotel Guangzhou it is required to maintain a plus at the daily account: in person + through the phone, this is requested on a daily rate.
Shuttle schedule Poor English.
Bad handling of Sight Seeing tours reservation(on my complaint, a Fruit Platter was sent to my room)
Reservation included two breakfats: to assure that, it required a loud + 40 minutes discussion, which finally was granted: next morning discussion started again, +finally accepted by management.
|
| I enjoyed the Grand Royal |
Guest Rating: 8.7 |
eitan Z.
|
 Netherlands
Solo Traveler
Date of Stay: 03 Jul 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
All in all I enjoyed this hotel and I recommend it.
|