arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Good



based on 3484 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 6.0
  • Location 8.7
  • Room Comfort/Standard 6.5
  • Service 6.5
  • Value for Money 7.0
  • Food/Dining 6.3

HENDRY R.
Indonesia
September 14, 2015
very nice place for holiday
good location, quite good staff
not bad, but the hotel is quite old....but...very good location for shopping ...very near to Beijing Lu.....

Triana A.
Indonesia
September 11, 2015
nice place to stay...
hotel location is strategic, near the Beijing Rd metro, the staff can speak little english
I'll stay there again, next time we come to Guangzhou

Jazzlene C.
Singapore
September 08, 2015
good stay
excellent location with good shopping and good selection of food around the hotel area
good stay and will stay again

Kei L.
Australia
September 07, 2015
Staffs are friendly
Clean, Friendly and convinient

nichakarn O.
Thailand
September 07, 2015
Good Location , near subway and shopping street
near shopping street , near subway and easy to find food

Murtedza M.
Malaysia
August 31, 2015
Shopper's accommodation
Comfy, central, affordable
Generally an ok stay, conveniently accessed, and in close proximity to shopping malls.

Chen C.
Malaysia
August 28, 2015
Lousy restaurant on Level 6
Location, shopping and near MRT
We had a very bad experience regarding the restaurant on level 6. When we were sat down around 10am the waitress kept on repeating what chinese tea we required even though we asked for the menu. Finally we gave in after she repeatedly asked us 4 times. Then she just brought the chinese tea pots and cups without the menu and left. We had to call the captain to attend to us but unfortunately this lady captain was very impolite. She just stand there and wrote the table name on the order menu and place it on our table and left. She didn't even wished us or talked to us at all! After we had browsed and wrote our order on the order form, we passed it to one of the waitress who passed by us. We waited for around 10 mins for our first dish to arrive. Then there was one waiter who came with one dish then just pointed to our order sheet which we put it on the other side of our table out of range for him to take and chop. He don't even have the courtesy to request us to hand the order sheet to him and instead he just keep pointing at the order sheet expecting us to obey his non vocal instruction. Finally the worst situation is when we settled the bill, this waitress just doesn't show a little bit of courtesy by just dumping our change on the table. We think all these waitresses and waiters in this restaurant must undergo an intensive hospitality management course to prevent any further bad images of the restaurant. I for sure will not go to this restaurantr anymore until they change their attitude.

Sumiati S.
Indonesia
August 27, 2015
Rooms value
Good location only
We were given a stinky room... which was not worth with the money we paid.

mohd A.
Malaysia
August 26, 2015
good
good

carmela P.
Philippines
August 26, 2015
Mahjong ! !
Location
Our room on the tenth floor made it terrible to give us a good night's sleep. It was the smoking area and there were sounds from the next floor like bouncing balls which irritated us so we called for a room transfer. After, we found out, it was where they played Mahjong! Facial tissue and soaps were not provided not only in our room but also in the rooms where our companions stayed. As a suggestion with regards to these matters, give it a lot of attention since tourists like us prefer to stay here for it's location and affordable prices. It will make others want to stay in other hotels located in the same area that give better service and assistance.