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Recent customer comments

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Good



based on 3484 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 6.0
  • Location 8.7
  • Room Comfort/Standard 6.5
  • Service 6.5
  • Value for Money 7.0
  • Food/Dining 6.3

Christine S.
Indonesia
November 25, 2014
good
location,food,service

Bee L.
Singapore
November 25, 2014
Good location
, Very near to Beijing MRT station and surrounded by shopping & dinning
Hotel rooms are comfortable but the air conditioners in our rooms are not cold enough.

Vincent L.
Singapore
November 25, 2014
do not stay here, bad service, horrible rooms
location location location only
the most horrible stay ever, first night wrong room given even after i made a personal call to ask for one big bed as this has happen before. i was once again given 2 single bed! 2nd night i had a room change to a big bed, however, the room air-condition was faulty it stayed at 27-28 degrees all night! at 3am i could not take it anymore i went reception to seek assistance, to my horrible i was simply brushed aside and finally being offered a lousy standing fan. i felt like a refugee at that point! finally a fan was given 30 mins later and that was it! that's my 2nd and final stay in lido. the most horrible service ever! please do not stay here, there are better ones around.

Vincent L.
Singapore
November 25, 2014
BAD SERVICE BAD HOTEL DO NOT STAY HERE
LOCATION LOCATION LOCATION
The most horrible stay ever. I was once again given 2 single bed! 2nd night I had a room change to a big bed, however, the room air-condition was faulty it stayed at 27-28 degrees all night! At 3am I could not take it anymore I went reception to seek assistance, to my horrible I was simply brushed aside and finally being offered a lousy standing fan. I felt like a refugee at that point! Finally a fan was given 30 mins later and that was it! That's my 2nd and final stay in Lido. THE MOST HORRIBLE SERVICE EVER! PLEASE DO NOT STAY HERE, THERE ARE BETTER ONES AROUND.

David W.
Singapore
November 23, 2014
Great location, good food, very bad ventilation
Very near shopping, subway, 24-hour MacDonald's beside hotel, 5-minute walk to 7-eleven
Good-sized rooms, right in the middle of downtown shopping area. Walk between 5 to 10 minutes to subway station, depending on which station. Chinese restaurant on 6th floor serves good food, but smoking is permitted in the restaurant almost anywhere. The lift smells of smoke all the time as it passes through the gambling and massage services floors. When the northerly wind starts in November, the weather turns a little cooler, and the hotel turns off the air-con. The ventilation system only consist of the fan blowing at different speeds. With a high number of hotel guest smoking, the ventilation system also smells of smoke. We turn off the fans and opened the windows, and not much changes. The air outside is very polluted and also smells of smoke and pollution. We complained and changed to an upgraded room - same smell everywhere. With a 6 month old baby with us, the bad air is definitely a very bad experience. In a nutshell, we will definitely try to look for another hotel the next time we visit Guangzhou.

mathew G.
India
November 23, 2014
never again
location ...
From the staff attitude to the rooms, the hotel is a total write off. nothing more to add

Selvi G.
Indonesia
November 21, 2014
will come back again
great location,
Overall is good.will come back again

Suherman S.
Indonesia
November 21, 2014
Downtown Location
City center, Spacy room, good window view
downtown location near metro Beijing Road Station is the point of staying at this hotel.

Nirun S.
Thailand
November 21, 2014
good location
location
good.

Selvi G.
Indonesia
November 20, 2014
Overall is great
great location, staff,cleanliness
Will come back again. Overall is good.just some rooms have smoke smells.