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The Phoenix City Hotel, Guangzhou

formerly : Country Garden Phoenix City Hotel
The Phoenix City Hotel, Guangzhou
Rating:

Number of rooms: 573

Location: Other

Address: Guangyuan East Rd, Xintang, Guangzhou, China

Customer Reviews

Hotel is excellent if Food is not of your concern Guest Rating: 8

vinod P.

United States

Business Traveler

Date of Stay: 03 Nov 2009

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 6/10

The decor was expected for 5 star location. And staff was excellent. They provide good transportation for canton fair with limited airport pickup/drop.

But the food presentation and taste and menu was not to standard that you expect for 5 star hotel and priced too high for such. In fact, many 3-4 star serve food presently well. During buffet breakfast -> you pick your coffee to your table. (stayed for 5 days) And many times, guests were going to server desk to look for silverware! I was there during trade fair and about 4 foreigners that i spoke to -- all complained of same and all were looking to eat outside. To make it worse, not much choice within 15 mins drive except McDonalds and few chinese restaurants.

Restaurant Tip : Don't count on Food!

very good but very far Guest Rating: 7.3

anoop S.

India

Family with young children

Date of Stay: 02 Nov 2009

 Value for Money: 10/10
 Location: 4/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 6/10

Itz a good deal we got through agoda but we found that they give prefrence for choosing to coustomer who came direct .

itz very far from city

Itz a good deal we got through agoda.

Good Hotel away from the busy city Guest Rating: 8.3

craig V.

South Africa

Business Traveler

Date of Stay: 27 Oct 2009

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

Pleasant environment away from busy Guangzhou. Pool very nice, Rooms really big. Great Western Breakfast for China. Staff very friendly

Quite far from City and Train station. THis can make you feel a bit isolated. NOt easy to go shopping etc. You need to hunt for local restaurants that are around if you look. FOod in hotel very expensive

Great Hotel with a holiday feeling. Has a huge Pool, massive rooms and staff friendly. FOod in hotel very expensive. Local restaurants are around, just ask the staff.

Restaurant Tip : Go eat at the Western Barbeque restaurant, 5 minutes walk from hotel at a fraction of the cost of the hotel food.

Phoenix - A real high level hotel! Guest Rating: 9.3

rogerio G.

Brazil

Business Traveler

Date of Stay: 21 Oct 2009

 Value for Money: 10/10
 Location: 6/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

Comfort; service; facilities.

A little bit far from downtown.

A high level 5 star hotel! Decoration; rooms; service; shops; entertainment; restaurants... Everything 100%! Nearby, in the Phoenix Village, several restaurants. Comparing with other hotels in Guangzhou, up to now, this is the one which offers the best relation between price and quality. Highly recommended! About transportation, in front of the hotel, there is a bus stop where you can take a fre of charge bus to the city main bus terminal and, from there, you can take a bus to several places, including downtown.

Hotel Feature Tip : Take a break at hotel sauna and spa.

Nice stay Guest Rating: 3.3

peter G.

Germany

Business Traveler

Date of Stay: 20 Oct 2009

 Value for Money: 4/10
 Location: 6/10
 Staff Performance: 2/10
 Hotel Condition/Cleanliness: 2/10
 Room Comfort/Standard: 2/10
 Food/Dining: 4/10

Impressive Building and a hotel with all you need! Prefect rooms

Food and prices are not in a prefect relation. The food itself from the buffet is really OK

I have this hotel in my list of joining again.

Hotel Feature Tip : It is a very pleasent Hotel. Sauna is nothing for European Behaviour. Too Noisy But in total you could really enjoy the stay .

Stunning Hotel in GZ Guest Rating: 7.3

wai H.

Hong Kong

Business Traveler

Date of Stay: 11 Jun 2009

 Value for Money: 8/10
 Location: 4/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Very clean and BIG

A bit far from down town

this was my second visit in Phoeix hotel. it is a very big hotel i even had in China. Kind of Venetian macau...but of coz old version. Restaurant is serving very nice food, price is still reasonable. I would recommend people to stay for a long weekend.

Nice Hotel Guest Rating: 8.7

tsai T.

Taiwan

Couple

Date of Stay: 09 Jun 2009

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

It's a nice room and the garden is beautiful.

The TV channel is not accordance to the provided list.

We are impressed by the service and the facilities that Phoenix Hotel provides. My husband and I really like the view that we see from the balcony. The breakfast is also quite nice. We didn't take the community bus running between the hotel and Guangzhou city center. It's about 30~40 mins drive to town. We will definitely come back with parents and kids.

Travel tip : If you don't have a car, you'd better stay closer to the city where there's a subway stop.

Camp, but in the middle of nowhere Guest Rating: 7

jeffrey G.

Australia

Business Traveler

Date of Stay: 24 Apr 2009

 Value for Money: 6/10
 Location: 2/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 4/10

Very camp hotel. Big Rooms. Quiet.

An hour from anywhere, including Guangzhou. Food overpriced.

Very camp hotel with excessive pseudo-European decoration- Venice, Rome and Austrian recreations in a very Chinese manner. Rooms large and the area is very peaceful. An hour from anywhere, including Guangzhou, either by horrifyingly dangerous taxi ride or bus. The hotel is in a soulless gated community, so no sense of local community- no local shops or restaurants.

Sightseeing/Attractions Tip : Take the hotel shuttle bus and half hourly aircon bus to Guangzhou if you want to live to tell the tale.

Luxury and a good nights sleep Guest Rating: 9.3

francis D.

Belgium

Business Traveler

Date of Stay: 16 Mar 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

Luxurious hotel with all ameneties set in very nice surroundings, and an escape from the noise and stench of Guangzhou.

An hours drive from Guangzhou

Luxurious hotel with all ameneties set in very nice surroundings, and an escape from the noise and stench of Guangzhou, whichj is an hours drive away.

Shopping Tip : Take the free shuttle bus to the shopping mall only 5 minutes away.

heaven compared to Guangzhou City Guest Rating: 9.3

francis D.

Belgium

Business Traveler

Date of Stay: 15 Mar 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

Luxurious hotel with all you could want, spacious rooms and superb bathrooms, very nice surroundings if you want a break from the inferno of Guangzhou City Centre.

Food is a little expensive, and for those needing to go to Guangzhou Centre, a long drive off.

Luxurious hotel with all you could want, spacious rooms and superb bathrooms, and very nice and quiet surroundings that will allow you a good nights rest. If you want a break from the inferno of Guangzhou City Centre, that is the place to go, but be prepared for a long drive if you need to go to back to the City centre. Food is a little expensive but you can always catch the free shuttle to the shopping mall and grab a bite to eat there.

Sightseeing/Attractions Tip : Take a walk just outside the hotel and you will find which is probably a model Chinese city. Very nice surroundings compared to other places in China.

Good hotel Guest Rating: 8.7

marina G.

Russia

Business Traveler

Date of Stay: 04 Nov 2008

 Value for Money: 10/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Very beautiful panorama in the window!

Everything is ok!

I like this hotel for its standing far from Guangzhou city center. A little bit inconvenient, the long-time distance from city center, but rather close to Pazhou exhibition center.

Shopping Tip : I don't recommend to go to Phoenix shopping street in the evening as there is no possibility to catch the taxi there.

Phoenix City Hotel, Guangzhou Guest Rating: 7.3

khalil S.

United States of America

Business Traveler

Date of Stay: 27 Oct 2008

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 8/10
 Food/Dining: 6/10

Spacious room, clean, nice bathroom, huge pool, helpful staff, good breakfast buffet.

High Price during canton fair, a good 40 minutes to downtown, lack of English beyond hello!

The hotel property is nice. Away from the hustle and bustle of the city. Large rooms, very friendly staff though English is not widely spoken. When spoken it is very limited to hi and hello! One can manage! Close to the hotel there is a shopping center called the bus center, they have restaurants and laundry services also you can take a bus to downtown Guangzhou. A word of advice have everything written in Chinese so as not to end up in the wrong place.

Restaurant Tip : Close to the hotel there is a shopping center called the bus center, they have restaurants and laundry services also you can take a bus to downtown Guangzhou.

Peace and tranquility Guest Rating: 9

tarek A.

Canada

Business Traveler

Date of Stay: 27 Oct 2008

 Value for Money: 10/10
 Location: 6/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

Very quite and peaceful neighborhood

45 minutes minimum to get to down town

Very friendly atmosphere, specious rooms, very good services, clean air. The only disadvantage it is far from downtown , you need at lest 45 minutes minimum to get to down town . Although the hotel provides shuttle service to shopping areas and train station but it is time consuming. I recommend this hotel.

Travel tip : Use the Hotel Shuttel to go to the train station, then you can take the metro to any where you want.

Short stay Guest Rating: 9.7

ian S.

South Africa

Business Traveler

Date of Stay: 27 Apr 2008

 Value for Money: 10/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10
The hotel has every possible facility anyone would require on either a holiday or business trip, including a Mac Donalds in the Complex of Phoenix City, which one can access by community bus service which runs every 5 minutes around the area

Travel tip : as above




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