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Hai Kou Hotel

4 Haifu Road Haikou, Haikou, Haikou, China (Show on map)

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Hotel Area: Haikou Number of Rooms: 196

Recent customer reviews

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Good

7.0

based on
141 reviews

Value for Money
7.4
Location
8.2
Staff Performance
6.8
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
6.9
Food/Dining
6.1
All reviews (141)
Er C. Families with older children Singapore, December 02, 2011
Convenient hotel with cozy rooms

It is located near shops
7
Although the hotel is quite old, it is located near m,any shops
Pua K. Families with young children Singapore, December 02, 2011
Functional Hotel with a convenient location

limited cable TV service
7.3
I stayed in the hotel for 3 nights. The twin bed rooms are huge enough for a family with two young children. The bedroom has a desktop wired for free internet. The location is great for shopping and food. The restuarant served good tim sum and the staff are generally helpful.
Goh J. Groups Singapore, November 23, 2011
Close to all amenities and shopping centre

Location is great, close to all the shopping centre
8
This hotel is a little old but the room size is good, very comfortable with clean bath room. The breakfast was not much choice - not value for money. The service staff is friendly and understand english. For the room rate at about RMB250 is definitely value for money. Highly recommended for budget travellers.
Wai S. Families with older children Singapore, November 21, 2011
Helpful staff, poor on line booking system

Spacious king size bedrooms
7.7
Big shock for us when we checked in at 8pm and the reception said that they have no record of our confirmed booking. It was a Sunday and the admin staff had left for the day. After some pleading, they managed to recall one staff to check out their system. Finally resolved, and they offered us king size bedrooms which turned out to be very spacious with attached sitting area and complimentary fruit basket to each room. The on duty staff was helpful under the circumstances. Worth another visit the next time.
Travel tip: Reconfirm your booking before check in would relief travelers of some stressful moments.
Chua B. Groups Singapore, November 14, 2011
CONVENIENT but COLD

Convenient - easy access to shops
3.7
No WiFi access. Staff is not helpful and cold. I have requested a non-smoking room, and when I checked into the room, the room is full of cigeratte smell. The staff did not suggest any help, just have to open the window. When we open the window, we found that the window cannot be locked. Again no help offered by the staff. Just use a bamboo stick to stop anyone from opening from outside. The bell boy did offer to call for a cab, even if I signal to him that I need one.
Sightseeing/Attractions Tip: There is a tourist information counter opposite the hotel (at the entrance to the park). Xiao Pang (the lady there) is very friendly and helpful. The show - Impressioin Hainan - which she recommended is amazing.
Wee H. Families with young children Singapore, November 14, 2011
Missing Items in Deluxe Room

Clean Rooms
5.7
This is my 3rd Time Stay there and what greeted me was missing drinks in my Deluxe room as well as a missing chair. The service staff was prompt to provide the missing items after I reported to the Front Desk but they should not be missing in the 1st place, even though the chair was under repair, a replacement should be put in the room before the quest is allowed in. The worst of my 3 stays there.
Irwantino I. Solo travelers Indonesia, November 13, 2011
great hotel and very kind officer/staff

the room is big and cozy
9
cool and nice hotel located near shopping mals surrounding by food seller near bus shellter very complete and ease us as traveler
Shopping Tip: located at center shopping mals and food stalker
Koh T. Business travelers Singapore, November 13, 2011
Perfect

Friendly people
8.7
Near shopping area and food eatery. ROoms are clean and do cleanup nicely everyday. Staffs are willing to help in all aspect. as the booking was overwhelm when I checkin, without question the hotel update to the next range to cater to the checking rather than ask you to wait for free room.
Hotel Feature Tip: Verifiy your booking with hotel first
Kif B. Couples Singapore, November 11, 2011
Great location and decent room

Location is good, being close to the town centre.
7
room was clean though furniture a bit dated. toilet was clean but no tub. good value for money, though.
Wee W. Couples Singapore, November 10, 2011
Good location and friendly staff

Free internet access.
8.7
the location of the hotel is convenient. lots of shopping malls and entertainment centre,such as ktv, at the area. the free inernet acess is great. you can view free movies, listening to favourite songs and chat with loved ones at home. staff are frienldy too. overall, it is value for money.

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Hai Kou Hotel HaikouHai Kou Hotel Haikou - LobbyHai Kou Hotel Haikou - Hotel ExteriorHai Kou Hotel Haikou - Guest RoomHai Kou Hotel Haikou - Meeting RoomHai Kou Hotel Haikou - Meeting RoomHai Kou Hotel Haikou - Fitness RoomHai Kou Hotel Haikou - Hotel InteriorHai Kou Hotel Haikou - Deluxe RoomHai Kou Hotel Haikou - RestaurantHai Kou Hotel Haikou - Night ClubHai Kou Hotel Haikou - Meeting RoomHai Kou Hotel Haikou - Hotel InteriorHai Kou Hotel Haikou - Hainan RestaurantHai Kou Hotel Haikou - Airline Ticket CenterHai Kou Hotel Haikou - GuestroomHai Kou Hotel Haikou - GuestroomHai Kou Hotel Haikou - GuestroomHai Kou Hotel Haikou - GuestroomHai Kou Hotel Haikou - Guestroom

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