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Hotel Area:
West Lake District – Hubin Area
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Number of Rooms:
390
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Check Rates & Availability At This Hotel |
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Hyatt Regency Hangzhou Hotel for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Johannes Z.
Couples
Netherlands,
May 12, 2013
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very well located but underwhelming 5 star hotel
Location is excellent. Buffet breakfast and F&B manager were great
6.3
as 5 star hotels go, this was not a super experience. Very average rooms, terrible checkin service (we had to fight to get double beds, they said not available, until we offered to pay more and then they magically appeared)
Plus - hyatt points not credited properly
great breakfast with superb service, esp by restaurant GM.
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Narisa P.
Business travelers
Thailand,
April 08, 2013
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Excellent hotel--up to Hyatt's standard
Location, cleanliness, services
9
The hotel locates near the West Lake and hi-end shopping mall. Everything is great and sets to Hyatt's group standard.
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Francis C.
Business travelers
Hong Kong,
April 07, 2013
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Wonderful
spacious room, good lake view, excellent service
9.3
Everything is fine. The service is excellent. Staff are very polite and caring. Room service is great and the delivery is timely.
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Fadi M.
Families with young children
Australia,
April 06, 2013
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nice hotel, nice service, great location.
location, service, restaurant food quality
8
some childrens facilities such as play area etc would have been appreciated.
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Catarina C.
Families with older children
Hong Kong,
March 28, 2013
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Great location but pricey
Location, cleanliness, friendly staff
8
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Ediy S.
Couples
Indonesia,
March 02, 2013
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nice hotel
service and the location of the hotel is good
6
it is a good five star hotel, the room is spacious and the hotel facilities,such as gym and swimming pool, are very good, the staff is very helpful and is willing to offer help proactively. their english is good, even if the guest is not good at putonghua, there will not be any communication problem, i would recommend my friend to try this hotel in future.
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Ediy S.
Solo travelers
Indonesia,
March 02, 2013
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good location, no free wifi
6
it is quite old style and so may not meet your expectation if you want hotel with young style and design. wifi is not free, with 45rmb for 24 hours. the swimming pool is not outdoor. the indoor swimming pool does not provide a view of west lake.
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Ediy S.
Business travelers
Indonesia,
March 02, 2013
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facing west lake n near shopping n food
Clean, big rooms with comfy sheets
6
When u arrived, you are greeted at the huge and spacey lobby. Check in was swift and the room is clean, big and spacious. As we were in Hang Zhou the hotel actually provided green tea for one to try.
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Ediy S.
Business travelers
Indonesia,
March 02, 2013
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The whole stay was a pleasure, great location!
6
very peaceful and comfortable. the food was a bit expensive, but very good, the room was large and the housekeeping excellent!
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Tzu H.
Couples
Malaysia,
January 22, 2013
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Great location and spacious room
Close to shopping and sightseeing
7
The shopping mall is just next to the hotel
Bicycle may rent at the tourism information counter to go around west lake
Musical fountain opposite the hotel
Close to restaurant
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Customer Support
Customer Reviews - Hyatt Regency Hangzhou Hotel, Hangzhou
NY-AGWEB-3108
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