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Very good 7.7
Based on 993 reviews

Recent customer comments

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Very good



based on 993 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.5
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Staff Performance 7.5
  • Value for Money 7.5
  • Food/Dining 7.0

8 Sreetharan P.
Sri Lanka
February 20, 2014
Satisfied
Location, gym and attentive staff
Over all good experience, i stayed for 3 nights on business, very close to lake, good area to jog and beautifull surrounding. Lot of eating places.

8 Arturo C.
Spain
February 11, 2014
Good hotel at reasonable price near the center
Location, fitness center and swimming pool and breakfast
The hotel is near the Western Lake with very good restaurants around. Also has a nice swimming pool and a fitness center.

7.7 Pietro P.
Norway
January 29, 2014
Nice hotel
Central -confort-
I enjoy the stay and all was perfect the hotel is in a central area and easy to reach all think

8 LUNG H.
Malaysia
January 23, 2014
Wonderful Hotel
Friendly staff, comfortable bed, convenient place

8.3 ELSJE M.
Belgium
January 02, 2014
Top hotel on good location
very friendly staff - nice and clean room and bathroom - top location
For this hotel I have no bad comments. Every time I'm in Hangzhou for business I visit this hotel because of the friendly English speaking staff, nice rooms, very clean bathroom, top location to West Lake and shopping area.

8.7 man L.
China
December 18, 2013
It is the best experience for me in Hangzhou.
good location, good food, good staff

7.3 Moises P.
Spain
December 16, 2013
Not bad, near the lake
Near the lake, clean room, a little bit noisy.

8 TINA G.
Malaysia
December 08, 2013
Comfortable and clean
Clean and comfortable room and friendly staff.
The hotel rooms are claen and comfortable and the location is very near to the West Lake. Good choice for a peaceful and relaxing holiday.

7.3 Alan M.
United Kingdom
December 06, 2013
Nice hotel but getting a little old
Good location and reasonable price
Perfectly nice hotel and good value for money. The rooms are a little old fashioned though and can do with being decorated. The hotel has a construction site opposite it and the noise could be pretty bad at night time.

8.3 vui W.
Malaysia
December 05, 2013
Excellent hotel
Clean, comfortable and close to Xihu
It was a pleasant and memorable stay in this hotel. The room was cosy and only a few minutes walk to the tourist attraction Xihu. The buffet breakfast presented a wide variety of food. The only setback was probably some of the guests were very loud when they speak and i even saw one person spit on the floor in front of the foods. That really killed my appetite !