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Shangri-la Hotel, Hangzhou
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Number of rooms: 382
Location: West Lake District
Address: 78 Beishan Road Hangzhou 310007 China, Hangzhou, China
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Shangri-la Hotel Hangzhou Info
This beautiful hotel is located in an area home to some of China's best attractions, including the renowned West Lake. It is a 45-minute ride from the Xiaoshan International Airport. The bustling downtown area can be reached in just five minutes and all the top sightseeing destinations are nearby as well. The Long Jing (Dragon Well) Tea Plantation, China National Silk Museum, and the exciting night markets are all worth visiting. Unique temples and pavilions surrounds the area, reflecting the city's rich history. The hotel complex offer guests a stunning view overlooking Solitary Hill Island and the graceful Xiling Bridge. Shangri-la provides dining options from romantic dinners to banquets and the food ranges from authentic Cantonese dishes to Italian. The recreation facilities are one of the finest in the region, guests can bicycle by the lake, swim in the indoor pool, and indulge in a relaxing massage. Shangri-la is perfectly situated, giving first time visitors a big advantage when exploring the charming city.
Distance from city center (km or miles)
3
Distance to airport (km or miles)
12
Earliest check in (HH:MM)
14:00
Hotel built in (Year)
1956
Parking Service (yes or no)
yes
Room service (yes, no, 24 Hrs)
24 Hrs
Time to airport (minutes)
30
Photos and Room Info
Hillview Room
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Gardenview Room
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Lakeview Room
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Coffee Garden
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Garden Bar
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Shang Palace
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Lotus Pond
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Peppino - Italian Restaurant
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Lobby Lounge
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Swimming Pool
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Meeting Room
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East Wing Lobby
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Food, Drink and Entertainment
Coffee Garden
This open buffet is located on Mezzanine Level in the West Wing. Offers a mix of Asian and International choices.
Opening hours: 6am - 11pm.
Peppino
This elegant Italian restaurant is located on Mezzanine level in the East Wing. Offer a variety of favorites like pastas, pizzas and seafood. Guests can also enjoy the the finest wine from the popular wine cellar.
Opening hours: 5:30pm - 11:00pm.
Shang Palace
Located on Level 3 of the West Wing, this restaurant specializes in Cantonese and local dishes. Worth trying are the regional specialties and daily dim sum for lunch.
Lunch: 11:30am - 2pm (open till 2:30pm on Sat & Sun). Dinner: 5:30pm - 9:30pm.
Garden Bar
On the Ground Level of the West Wing. This is one of the hotel's popular spots to relax, with live entertainment.
Opening hours: 5.30pm - midnight (open from 2.30pm Sat and Sun).
Lobby Lounge
Located on level 1 in the East Wing, guests can enjoy afternoon tea and snacks with a view of the garden.
Opening hours: 10am - 6pm.
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Customer Reviews
| Shangrila Hangzhou |
Guest Rating: 8.3 |
dave S.
 India
Solo Traveler
Date of Stay: 24 Sep 2009
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| Value for Money: |
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8/10 |
| Location: |
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6/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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8/10 |
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Great location to be around West Lake area.
It is not near anything else. Nearest shopping area is a Taxi ride.
Has two wings. A good one and a bad one. Please confirm where are you going to be put up on arrival.
Graet expectations from this hotel as per the website. The good wing is very good and a golf cart ride away from the bad wing. Both wings have check in and payment facilities. They have also divided the restaurants in both wings. The old wing has the furniture imported from Shangrila Hong Kong in the eighty's. AS I entered the room I had a flash back of my stay at Shangrila HK in 1982.The rooms are neat and clean.
Shopping Tip : 15 minutes from the hotel takes you to a pedestrian market. Full of craftsman and handicrafts of China. Interesting visit.
| Overrated Hotel at a good location |
Guest Rating: 6 |
rahul B.
India
Family with older children
Date of Stay: 03 Jul 2009
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| Value for Money: |
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2/10 |
| Location: |
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8/10 |
| Staff Performance: |
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4/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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8/10 |
| Food/Dining: |
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6/10 |
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The hotel is at a great location, but for the price you pay, you don't get the service. The staff is not concerned about guests problems.
| Hangzhou - Shangri la or Hyatt |
Guest Rating: 9.7 |
graeme J.
 United Kingdom
Couple
Date of Stay: 29 Mar 2009
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| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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10/10 |
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The Shangri la is a sprawling grand hotel, almost two hotels in one, in luxurious Chinese governmental style in a delightful setting. It was the first big international hotel to work with the state in Hangzhou ( or so I believe). It is away across the water on the other side of the broken bridge, with the city out of sight. It is near the causeway across the lake and has jetties for boatrides.
The Shangri la is an older hotel and its restaurants' presentation fits the idiom. The food is good. A wood fired pizza oven in a restaurant that opens beyond 9pm on this side of the lake is pleasing. The lunch buffet at the chinese restaurant offers a great range of dishes that those acquainted with how to juxtapose dishes will appreciate. Light and delicate steamed pumpkin cakes amidst savoury dumplings can be challenging for newbies to China.
the Shangri la has a sports centre within its leafy grounds -I didn't try pool but I did have a v good traditional massage.
Staff at were efficient. You may find individuals who have yet to master international hospitality polish and others whose language skills render them a little abrupt but I came across some particularly helpful staff.
Sightseeing/Attractions Tip : Go to Longjing. Hillside tea plantations about a 20 min taxi ride from the lake. If you visit the tea museum - which is good if it's raining, walk on past into the village and have lunch at a local family restaurant. Hangzhou people come for the day and take a room to eat, drink tea and play mahjong. The tv may be playing but the chicken soup is superb. A whole bird in rich liquid, so tender you can cut the chicken with a spoon. Don't be put off by head or feet. Just leave them at the bottom and remember your great great grandparents who undoubtedly cooked the whole carcass for full nutrition. Actually feet have a great texture. I'll admit that nibbling the softly gelatinous bits from the digits is an acquired taste, but its a taste I've acquired after seven years in China! Seriously though, the soup is great - gee tang. Good egg plant too - 'chair tsir'.
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