| Shangrila Hangzhou |
Guest Rating: 8.3 |
dave S.
|
 India
Solo Traveler
Date of Stay: 24 Sep 2009 |
| Value for Money: |
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8/10 |
| Location: |
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6/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
|
8/10 |
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Great location to be around West Lake area. It is not near anything else. Nearest shopping area is a Taxi ride.
Has two wings. A good one and a bad one. Please confirm where are you going to be put up on arrival. Graet expectations from this hotel as per the website. The good wing is very good and a golf cart ride away from the bad wing. Both wings have check in and payment facilities. They have also divided the restaurants in both wings. The old wing has the furniture imported from Shangrila Hong Kong in the eighty's. AS I entered the room I had a flash back of my stay at Shangrila HK in 1982.The rooms are neat and clean.
Shopping Tip : 15 minutes from the hotel takes you to a pedestrian market. Full of craftsman and handicrafts of China. Interesting visit.
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| Overrated Hotel at a good location |
Guest Rating: 6 |
rahul B.
|
India
Family with older children
Date of Stay: 03 Jul 2009 |
| Value for Money: |
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2/10 |
| Location: |
|
8/10 |
| Staff Performance: |
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4/10 |
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| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
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6/10 |
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The hotel is at a great location, but for the price you pay, you don't get the service. The staff is not concerned about guests problems.
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| Hangzhou - Shangri la or Hyatt |
Guest Rating: 9.7 |
graeme J.
|
 United Kingdom
Couple
Date of Stay: 29 Mar 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
|
8/10 |
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| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
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The Shangri la is a sprawling grand hotel, almost two hotels in one, in luxurious Chinese governmental style in a delightful setting. It was the first big international hotel to work with the state in Hangzhou ( or so I believe). It is away across the water on the other side of the broken bridge, with the city out of sight. It is near the causeway across the lake and has jetties for boatrides.
The Shangri la is an older hotel and its restaurants' presentation fits the idiom. The food is good. A wood fired pizza oven in a restaurant that opens beyond 9pm on this side of the lake is pleasing. The lunch buffet at the chinese restaurant offers a great range of dishes that those acquainted with how to juxtapose dishes will appreciate. Light and delicate steamed pumpkin cakes amidst savoury dumplings can be challenging for newbies to China.
the Shangri la has a sports centre within its leafy grounds -I didn't try pool but I did have a v good traditional massage.
Staff at were efficient. You may find individuals who have yet to master international hospitality polish and others whose language skills render them a little abrupt but I came across some particularly helpful staff.
Sightseeing/Attractions Tip : Go to Longjing. Hillside tea plantations about a 20 min taxi ride from the lake. If you visit the tea museum - which is good if it's raining, walk on past into the village and have lunch at a local family restaurant. Hangzhou people come for the day and take a room to eat, drink tea and play mahjong. The tv may be playing but the chicken soup is superb. A whole bird in rich liquid, so tender you can cut the chicken with a spoon. Don't be put off by head or feet. Just leave them at the bottom and remember your great great grandparents who undoubtedly cooked the whole carcass for full nutrition. Actually feet have a great texture. I'll admit that nibbling the softly gelatinous bits from the digits is an acquired taste, but its a taste I've acquired after seven years in China! Seriously though, the soup is great - gee tang. Good egg plant too - 'chair tsir'.
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| Amazing! |
Guest Rating: 10 |
eric S.
|
 United States of America
Couple
Date of Stay: 04 Jan 2008 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
|
10/10 |
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| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
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The Shangri-la had absolutely everything we could ask for. We used a wide range of the facilities, from bike rental to the health club; from the mini bar to room service, and never found anything lacking. It is located in a more secluded area away from downtown Hangzhou, which was perfect for relaxing after a few days in Shanghai. The room had a great view of West Lake and it was easy to walk to the nearby parks. Downtown Hangzhou was about 15 minutes by foot or a 13RMB ($2) cab ride.
Shopping Tip : Don't miss the night market on Wushan road every night from 7pm-10pm. The hotel staff can give you directions.
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This review was originally written in Japanese and translated by To view the original text
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| Well-established hotel |
Guest Rating: 9 |
keisuke A.
|
 Japan
Couple
Date of Stay: 03 May 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
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| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
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Well out of the water, and cleaning of the room, I have chitin. Is satisfied with the level of Shangri-La as well as other colors and furnishings of the room. Location is very good, and we recommend REIKUBYU. The small bathroom, this is equivalent pale from other Shangri-La. We recommend you to West Lake tourist sites. Good to walk, if not crowded, even in front of the library rental cycle. , Which is close to crowded tourist bus. The hotel is recommended because a very pleasant garden bar at night. However, the passage leading to rooms on the first floor is a Chinese restaurant should be avoided because the people all the time.
Sightseeing/Attractions Tip : Chinese Restaurant in the mountain park Toyama菜館Hangzhou plant is recommended. Better on the second floor terrace of the mood, head prince nymph fish products, especially the excellent treasure 8. Try.
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