The Shangri-la had absolutely everything we could ask for. We used a wide range of the facilities, from bike rental to the health club; from the mini bar to room service, and never found anything lacking. It is located in a more secluded area away from downtown Hangzhou, which was perfect for relaxing after a few days in Shanghai. The room had a great view of West Lake and it was easy to walk to the nearby parks. Downtown Hangzhou was about 15 minutes by foot or a 13RMB ($2) cab ride.
Shopping Tip : Don't miss the night market on Wushan road every night from 7pm-10pm. The hotel staff can give you directions.