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Eastern Pearl Hotel

389 Zhujiang Road, Xuan Wu District, Nanjing, China 210018 (Show on map)

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Hotel Area: Xuan Wu District Number of Rooms: 144
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
170 reviews

Value for Money
8.1
Location
7.8
Staff Performance
7.6
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
8.0
Food/Dining
6.9
All reviews (170)
Anthony H. Couples United Kingdom, January 20, 2013
Great service, English speaker in the reception

Good location, comfy room
9
Had a minor request when I arrived, dealt with politely and efficiently. English speaker in reception was very helpful. Room was clean,tidy, and warm for this tmie of year. Road works outside we were warned of, but suitable windows meant this did not spoil our stay.
Shopping Tip: Electronics shopping is the main focus of this area.
Wayne T. Couples Singapore, January 06, 2013
Great concierge but front desk needs improvement

Affordable
6.7
Decent hotel with a good location. Near the entertainment hub of 1912. Front desk took a long time to confirm our reservation and process the checking-in and stuff. Some old man came in and was treated with a somewhat better attitude and needless to say, checked in swiftly. Oh, speak English if possible.
Yewkwang K. Solo travelers Malaysia, January 01, 2013
Great Location, Spacious Room Size
7
1) Great Location 2) Spacious Room Size 3) Fair Price 4) Good Service 5) Hotel items, like towel, bath robe, etc..., could be improved further
Joanna C. Families with older children Australia, December 29, 2012
Lovely clean and modern hotel

Clean and spacious rooms
9.3
The hotel was extremely clean and comfortable. Service was great!
Janine C. Solo travelers New Zealand, December 14, 2012
Good hotel with friendly service

Close to bus and walking distance to food outlets and shops
7.7
Good value hotel with particularly helpful assistant manager who spoke very good English and provided suggested sightseeing itinerary and how to access via public transport. Bathroom rather tired but functional, beds were comfortable and each night curtains were drawn, beds turned down and little snacks left. New metro line being built adjacent to hotel so will be more convenient when complete. Free wi-fi in room a bonus.
Kartikeya C. Couples Australia, December 01, 2012
Assistant Manager's exceptional eye-for-detail!

Great price, great location
10
Excellent. We stayed in 3 different hotels in Nanjing. Two 5 stars and one this "Eastern Pearl". We recommend this for service, especially if the Assistant Manager is around. This person knows how to "WOW" customers expectations. For the price if you get 5 star service here, no one should complaint.
Gerard B. Couples United Kingdom, November 25, 2012
Great Hotel Great Location

Very friendly helpful staff
8.7
We really enjoyed our stay here. Quite spacious rooms, excellent wifi and super friendly staff. Very cosy room; perfect for a winter weekend in Nanjing. Easy walk to the nearest metro, but only about 15 mins walk to downtown anyway. Breakfast not great, but otherwise a very pleasant stay.
Stephen B. Business travelers United States of America, November 17, 2012
Great value, inefficient service

Great location
7
The rooms are nicely appointed. Simple, good value, clean. However, the check-in process took 20 minutes (I was the only customer); and the check-out process....well, I gave up. It wasn't even worth the 10 minute wait to get my 200 RMB key deposit back. Considering that I made the reservations on-line (and usually, with Agoda, the check-in and check-out is seamless---that's why I use it), I can't understand why so much paperwork and delay. A true "fire drill."
Nightlife Tip: 1912 is "okay" but a bit over-rated.
Chang Y. Couples Singapore, October 22, 2012
Service staff are very helpful

Location is good and easy to take public transport to Places of Interest
6.7
I made a very last min booking with Agoda and it was nicely arranged. Although there were some confusion during check in maybe due to my last min reservation, anyway, it was resolved very quickly by the lobby staff. Location wise is not bad as we can easily take public transport to many places, with the advice from the lobby staff. We were grateful to the staff for making us feel comfortable. Room wise is ok to stay for a night or two, can hear all the commotion from other guest as the room door is not heavy enough to cut out the noise. If the hotel is done up better, I will consider staying there again.
Sightseeing/Attractions Tip: Can easily take the public transport to a few Places of Interest. There are a few popular pubs a short walking distance away but we did not go.
Andreas H. Solo travelers Germany, October 06, 2012
Nice friendly hotel with spacious rooms

+spacious rooms, clean, friendly staff
8
the hotel is located quite far from the next metro station )but line 3 is under construction just around the corner). therefore you might depend on taking a taxi while going out. the hotel itself is in good conditions, well-maintainend, clean and the staff is quite friendly. overall i enjoyed the stay and would come back.

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