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Excellent 8.1
Based on 142 reviews

Recent customer comments

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Excellent



based on 142 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.0
  • Location 9.1
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.1

Richard L.
New Zealand
December 25, 2014
Great location, great service, excellent value
Great location, great service, excellent value
Trouble free booking via Agoda. Excellent rate for 5 star hotel. The front desk was professional and efficient. They upgraded me to deluxe room with a lake view - fantastic! When I found the air con noisy, the hotel responded quickly, and change my room with a quiet and more effective air con on the same floor, with the same lake view. To get to the subway, turn right on leaving the hotel and the MRT station Exit 1 Xuanwumen, is about 20m walk, great for getting around on the clean, easy to use subway system. A train about every 5-10 minutes. If you are looking for a cheap and good food court, keep walking past the subway entrance to the main road, go down the under pass to the opposite side and just to left of the underpass is a shopping mall Nanjing YAOHAN with a good value food court in the lower ground level, and just 50m further on, there is a Paris Bacquette bread shop and a Starbucks. Yaohan Foodcourt has nice hearty beef noodle soup of about USD4. Paris Baguette is more expensive at a trendier USD7 per sandwich. Breakfast selection is reasonable, but the lake view from the 20th floor revolving restaurant is unbeatable. A superb way to start the day, with good strong coffee. Must see in Nanjing – Ming Tomb (USD11), Xuanwu Lake (free) and Sun Yat Sen Mausoleum (free) Take metro line #1 Metro to Xinjiekou, change to Line #2 to Muxuyuan station. Exit #1 with English sign "To Sun Yat-Sen Mausoleum Beauty Spot". At the large board of tourist map of Zhongshan Mountain National Park immediately outside Muxuyuan exit, walk on Ninghang Gong Lu (road). Turn left at Lingyuan Road & walk a few meters to arrive at the free Sightseeing Shuttle no. 1. Total = 5 minutes' walking.

LIM C.
Singapore
November 02, 2014
Worth to stay in Nanjing
Location, Cleanlines, Food.
Lakeview Xuanwu Hotel is an excellent international hotel right beside the Xuanwu Lake in north Nanjing. With the MRT line connecting from airport thru. Nanjing south station, it is very easy access to the rest of the city. It's within walking distance of the many shopping Centre in the city and so many attraction and interesting places - such as Dr Sun Yatsen's Mausoleum, Xuanwu lake, Mochou lake, Presidential palace, Confucius temple and the new sport stadium as well so many sightseeing options from the hotel, i am recommending this Hotel for my friends as they are coming to visit Nanjing city for their upcoming trip soon.

MINGCHIEH H.
Taiwan
May 18, 2014
Hotel is ok
location
Hotel is ok, easy access subway. However, book this hotel thru Agoda, the hotel can not arrange rooms with lake view, hotel staffs say so.

Heong L.
Malaysia
May 06, 2014
Excellent location near Xuanwu lake.
Excellent location, easy access to city metro station and near shopping malls.
Although the hotel enjoys excellent location but the quality and quantity of buffet breakfast spread must be improved. The staff especially those at the Business Centre deserve special compliments for their attentive service.

Imogen S.
Australia
April 08, 2014
A well-located and accommodating hotel
The hotel staff were very accommodating when we requested a late check out. We were able to stay in our room until 4 pm, which we very much appreciated with two young children.
We enjoyed our stay. Our rooms were well-appointed and clean. The location was great and the staff were very helpful.

Eng A.
Singapore
March 07, 2014
Convenient location and close to Lake Xuanwu
Location, view, comfort
The stay was relatively comfortable. A little communication breakdown. It was a last minute booking & I asked for airport transfer but when I arrived at Nanjing airport, I still do not see any emails pertaining to the airport transfer. Upon check-in, I found that my room was upgraded and I received a phone call explaining the lapses. Seems that they have contacted and was waiting to communicate the airport shuttle fee and get my agreement before proceeding with any arrangement. I also received some complimentary fruits. My room was a bit hard to find from the main lift lobby. I think I found a strand of hair on a clean towel. All other aspect of service was good. If room service staff can have a smiley and friendly expression, then the experience will be superb. Location was good. Entrance to subway is steps away from entrance to hotel. Lake Xuanwu was just 10 minutes walk in front of the hotel. there are shops and restaurants available. Nanjing Da Pai Dang (南京大排挡) was one of them. More shops and eating places are also available on Hunan Road. Occasionally, there will be street peddlers outside hotel selling fresh fruits and hot sweet potatoes. Only inconvenience is that there are no convenience store/supermarket nearby. Personally I felt that it is not easy to find empty cabs on the street. I was lucky to find one when I went sight-seeing. But I asked the hotel to arrange it for me when going to airport.

Chen C.
Malaysia
March 06, 2014
Affordable and Clean
No Comment
Need to walk quite far to the public transport. Room was so far ok as it has the basic necessities.

YU Z.
Singapore
February 01, 2014
Great location with easy access to metro
Location, environment and facility
Generally it is all right if you are looking for a hotel with easy access to public transportation and comes with fairly Ok price. We had only 1 night stay with parents so didn't expect anything else other than choosing a hotel which location is good.

Shendon I.
United Kingdom
January 29, 2014
Adequate, location was good...
Location, transport and location
Hot, stifling room - ac not working, faded décor, well-worn mattress, seemed to frown on Agoda booking - cheaper deals through Chinese websites. Breakfast not included. There's belter value elsewhere in the city. Location is the only tangible draw.

XIAO K.
Malaysia
December 29, 2013
good location and great value
good location,friendly staff
near Xuanwu lake and metro.Staff very friendly and helpful.