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Excellent 8.2
Based on 289 reviews

Recent customer comments

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Excellent



based on 289 reviews
  • Cleanliness 8.6
  • Facilities 6.5
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for money 7.7
  • Food/Dining 7.8

SHINJIRO S. from Japan
Families with young children
Stayed one night in September 2013
nice!
location, service, price
Reviewed May 21, 2014

Anne D. from France
Families with young children
Stayed 4 nights in April 2014
Good but food was disappointed
Slide in the poolPlayground is nice Beach is great
Good location, room is good, activities for kids great but the food is expensive and not good.
Reviewed May 08, 2014

Wai C. from Hong Kong
Solo travelers
Stayed one night in October 2013
Nice
very nice view, very little people
Reviewed April 27, 2014

Joanna A. from New Zealand
Families with young children
Stayed 7 nights in April 2014
Family Friendly and on the Beach Front
Nice rooms, great pool for kids and right on the beach front.
The hotel is very well located right in the middle of Yalong Bay and on the beach front. Within 1km there is the LaFlorent and Commercial Centre which have Star Bucks, Pizza Hut, KFC and a small supermarket along with a ton of Chinese Food options. Food in Yalong Bay is expensive but the food at the hotel was very good quality so we did not mind paying a bit for it. The chain stores are the same prices as normal. We had a ground floor garden view room that looked out onto the grounds which are very nice. A large area at the front of the hotel is set up as a vegie garden that they use in the hotel. The room was clean, twin big beds and the on the day we arrived I asked house keeping to deliver soft mattress's which arrived within 20 minutes and were fantastic. Without them the beds were very hard but with them were similar to other western hotels. The mattress's were on the hotel complementary items list along with cots and push chair. Every staff member I spoke with was very helpful and every one of them spoke good english, right from the bell boys to the house keeping lady. I would go back to this hotel tomorrow!
Reviewed April 13, 2014

antonio P. from Australia
Couples
Stayed 2 nights in November 2013
isolated not much pools not clean and cold
good breakfast choice hotel is on a private beach pools
shocking check in good luck after being told also dont have king size bed just singles also check in is not till 3 pm so i refused to check in and wanted a refund to go to another hotel all of a sudden they had a king size bed all of this took about 45 minutes the hotel is very commercial not any westerners english as usual is a problem 3 restaurants on premises and the breakfast is fair to medium early december the pool was cold and had a small pool in front of the main pool which was suppose to heated at 29 c i would give it about 23 c no pool bar and very boring in the pool area there is no sports activity pool is badly managed and green fungus in areas not impressed the beach is easy excess and you are better of in the water is warmer not much to do in the area so if your chasing a quite time then yep you have found the place i prefer a bali beach resort any time all in all i think you can do better for the money
Reviewed January 23, 2014

JUN W. from China
Families with young children
Stayed 4 nights in September 2013
value for the money
good service
Reviewed November 18, 2013

Alvin L. from China
Families with young children
Stayed one night in November 2013
Great experience, marvelous beach, good service
Great experience, marvelous beach, good facility, friendly people, excellent service
Reviewed November 15, 2013

Ruben R. from Spain
Couples
Stayed 2 nights in August 2013
Really good but a bit expensive
Really close to the beach, very clean rum and really nice gardens
Reviewed September 13, 2013

Rodney W. from United States
Families with young children
Stayed 2 nights in August 2013
A good hotel.
Easy access to a nice beach, comfortable room and easy to get around the hotel.
We had a pleasant experience except the pool seemed a little dirty. The bathroom and shower floor was very slippery so be careful.
Reviewed August 26, 2013

Yu Z. from China
Couples
Stayed 2 nights in August 2013
relaxing trip
close to beach, big room, close to shopping/dining area in yalong bay
relaxing time, but overall quality is not outstanding for the money you pay there. Room decoration was a bit old fashion, even though it is very big.
Reviewed August 23, 2013