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Agoda Verified Reviews

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Very good

based on 1526 reviews
  • Hotel Condition/Cleanliness 6.6
  • Facilities 5.4
  • Location 8.8
  • Room Comfort/Standard 6.7
  • Service 6.5
  • Value for Money 7.2
  • Food/Dining 6.1

7 Chee S.
November 10, 2014
Old Hotel With Good Location
Location, Cleanliness, Staffs

5.7 Rami R.
November 09, 2014
middle of everything
best location need more renovation the gym very bad no safty locker must change carpets
It was good, location near people square and metro the staff were great

November 07, 2014
Need Improvement
average. staff's English language is poor, need to improve.

6.3 XU Y.
November 02, 2014
Charms Hotel..location
Location, Location and Location
Been staying at Charms Hotel many times over the years, need more renovations to the rooms and carpet need to be clean. Breakfast is still the same with no improvement, limited and mostly Chinese style. For RMB50 for breakfast, you can easily go outside to have a good meal

7 Rachabol A.
October 30, 2014
Nice hotel
Good convenience

8.7 Edita G.
October 30, 2014
Nice, cheap and good location hotel in Shanghai
Charms Hotel is just a block away from the famous East Nanjing shopping road. The train station is just 10 minutes walk from the hotel. Mini grocery and fruit stand is located at the back of hotel.
Although i only stayed for a night in charms hotel, i would say it's "favorable" experienced for me and my family staying there. If given a chance to go back again to Shanghai, i would say, yes i will check in on that hotel again. My only issue are the pillows. They are so flat they need to be replace already and add extra for comfort.

7.7 lee H.
October 27, 2014
Hotel in a great tourist location-value for money
Location, spacious room, good chinese style breakfast.
Overall, a good hotel for a short stay.

6.3 stephen G.
October 26, 2014
good location, good hotel
near mrt station, near nanjing pedestrian street. , good hotel

8.7 DAVID B.
United Kingdom
October 19, 2014
Completion of Cruise holiday
Good location---lovely hotel---excellent value for money
Great stay but hotel needs to provide more Western choices for breakfast which was appalling Lots of Asian choices but stewed tea,boiled eggs and a Toaster were all we could have for equivalent of £5.50

5 Tuan N.
October 06, 2014
Dirty smell room with never-cleaned carpet. Unfriendly staffs with bad service. Fixed shower tub is very uncomfortable. A positive point is the room has a microwave that we used to cook our hairy crabs. It's a nice trick that instead of spending thousands RMB for some hairy crabs at restaurants, you can buy them from the seafood market at Zhenru station (line 11) for only 15rmb/crab (not gram!). And then all you have to do is to put those fresh crabs in the microwave for few minutes until they get red! You can buy some paper plates and bowls at the super market near by for 5rmb/package. Don't forget to buy a roll of plastic bag (3rmb) to cover the floor or the table where you eat. Done! You have a great meal and cheap. The taste is amazing, particularly the crab eggs in this season. My gf is a chef and she says that is one of the best and simple way to enjoy the crabs.