| The Charms Hotel |
Guest Rating: 4 |
nigel C.
|
 United Kingdom
Couple
Date of Stay: 26 Jul 2009 |
| Value for Money: |
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4/10 |
| Location: |
|
2/10 |
| Staff Performance: |
|
2/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
4/10 |
|
rooms a bit dingy
Frige Empty?
no Tea coffee only water The hotel was very friendly and with its central loctaion is very good for shopping and eating
The receptin area could Have more visibility for supply more information on the different restaurants and locations and things of interest to see The Breakfast was fine but the tables are too big for any intimacy and the finsh time of 10 .am on the weeekend is too early at 10 am
Travel tip : Extend the breakfast times nd more leaflets maps etc on Shanghai for the visitors
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| First visit to Shanghai |
Guest Rating: 8 |
andy Y.
|
 Malaysia
Couple
Date of Stay: 24 Jul 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Very strategic location, Very quick response for room serivce, Very clean room
Washroom with wet floor all times after taking bath, maybe problem with its drainage system, so we placed towels on the washroom floor to avoid slippery when wet.
Charms hotel is located at a very strategic location, which we need only 5 minutes walk to reach People Square, Shanghai Subway Station. We took Shanghai Subway most of the times to reach our destination. Besides, it only required half a minute walk to the convenience store nearby. The hotels staffs are very friendly and helpful.
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| Peace of mind |
Guest Rating: 9.3 |
syed R.
|
 Pakistan
Business Traveler
Date of Stay: 17 Jul 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Professional and helping Staff,
Comfortable Room,
Ease of Access to major attraction in Shanghai There should be muslim showers in the toilet. In the heart of Shanghai, the Charms Hotel is located at an easily accessible hotel strip. Taxi's, Subway and Busses are easily available. The hotel is only 2 mins. walk away from East Nanjing Road famously known as Pedestrian Street and around 10 mins. walk away from Peoples Square. All types of Cuisines are located around the hotel. The Hotel also has a business center and an In house foreign Currency exchange counter dealing in major currencies of the world.
Surrounded by all types of Fast Food and sophisticated Restaurants and around 20 mins. walk from The Bund, it is an ideal location to stay for business and for leisure both. There is an in house recreational area in the basement with few games and past times to keep you busy in the evening.
Sightseeing/Attractions Tip : Pearl Tower, Aquarium, The Bund, Pedestrian Street(East Nanjing Road)
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| First stay at Charms |
Guest Rating: 6 |
chew C.
|
Malaysia
Couple
Date of Stay: 12 Jul 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
4/10 |
|
It is close to Nanjing East Rd and the subway station. Reception is friendly. The tap water is muddy and smells. The business center staff gives me the impression I am a bother when I asked for service. Unfriendly unsmiling face. There should be segregated sections for smoking and non-smoking in the breakfast restuarant. The hotel is located at a very central place. Good choice if one is using public transport. We could go to both Shanghai and the South railway stations easily from here. There were many television channels which we enjoyed while relaxing after a long day of sightseeing.
Sightseeing/Attractions Tip : Across the jiujiang Road there is window counter that sells train tickets. We got our own day trip tickets to Suzhou and Hangzhou without going to the railway stations.
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| Average |
Guest Rating: 7.7 |
teh Y.
|
Malaysia
Couple
Date of Stay: 28 Jun 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
It's disturbing while the toilet bowl didn't work properly..
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| Charms Hotel, Shanghai |
Guest Rating: 5.7 |
kamollert H.
|
 Thailand
Couple
Date of Stay: 25 Jun 2009 |
| Value for Money: |
|
4/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
4/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
The hotel is in a very goos location close to Nanjing rd., and allthe shopping areas. The hotel is rather old and the service is not too good. the breakfast menu is the same everyday. the hotel is in a very good location close to shopping areas and the business district. There are also many restaurants around the hotel and the MRT is also close by.The hotel is rather run down and the service at the reception area is not friendly and helpful. There is a variety of food to choose from at beakfast which can suit many nationalities.
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| Shanghai Charms Hotel |
Guest Rating: 7 |
kian S.
|
 Singapore
Other
Date of Stay: 24 Jun 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
Location is the best bet. Just one street from the popular Nan Jing East Road (a mere 2 minute walk from hotel to the street). Standard twin room generally good enough, though bathroom does not have bathtub (a pity). It even comes with a microwave! So convenient for a quick heat-up for snacks. Lack of a bathtub. No sauna rooms, unlike what was stated on website. Gym is miserable with minimal equipment. Furnitures are old-fashioned type. Like what many reviewers mentioned, the location is the best bet if you are looking for a convenient spot near Nan Jing East Road. Compared to hotels within similar walking distance, Charms hotel is relatively cheap if no frills facilities are needed. If leisure activities such as swimming, sauna, etc are a must, then this hotel is not able to provide for these. Other than these, it's a value for money hotel.
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| decent place to stay |
Guest Rating: 6.3 |
kim E.
|
Malaysia
Solo Traveler
Date of Stay: 13 Jun 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
4/10 |
|
great location, near tourist area with plenty of food nearby Room lighting too dim, and deco a little run down For the price it offers, it is a good place to stay. However, the room should be brighter with better lighting, and needs refurbishment badly. Breakfast is terrible with too many large tables and too many customers. Will rather eat out than in the hotel
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| Good Location, no expect too much about breakfast |
Guest Rating: 6.7 |
meechai S.
|
Thailand
Business Traveler
Date of Stay: 08 Jun 2009 |
| Value for Money: |
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6/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
4/10 |
|
Good Location in Nanjing Road which can enjoy shoppoing until 9 pm. bad breakfast and very slow check-in process We come to Shanghai for business and we choose Charms Hotel because of location. We found that this hotel is locate on very good location of Nanjing Road and near to convenience store. Not expect too much about breakfast because it is not so good. The reception officer has no good english and we took time to check-in for 40 minutes without any guess.
Shopping Tip : There are 2 convenience store near the hotel.
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| Charms Hotel |
Guest Rating: 7 |
ann T.
|
Singapore
Couple
Date of Stay: 08 Jun 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
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| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
4/10 |
|
Location, reasonable price, clean and tidy rooms Rooms has mouldy smell, door not sound proof that we can hear guest talking If one is looking for a good location which is near the mass transit, Charms Hotel is ideal. Staff could speak english.
Rooms are neat and clean. Only thing is the room smells mouldy and we could even hear guest walking past our rooms especially when your are put near the lifts. (ie door is not sound proof)
Shopping Tip : able to shop in the nearby shopping areas
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| so good |
Guest Rating: 6.7 |
eunjeong S.
|
 South Korea
Solo Traveler
Date of Stay: 02 Jun 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
2/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
2/10 |
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Transportation is very convenient. People's Square is very close. Very close to the subway. Rooms are good. The price is cheaper. Room is good. Staff is rude. Hotel employees can not speak English well. Transportation is very convenient. People's Square is very close. Very close to the subway. Rooms are good. The price is cheaper. Room is good.
Staff is rude. Hotel employees can not speak English well.
Shopping Tip : Reffles city, People's Square
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| Charms Is Very Good |
Guest Rating: 7.7 |
erika P.
|
 Australia
Solo Traveler
Date of Stay: 23 May 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Great location at reasonable prices The breakfast could be better. Need more selection of juice and cereal. Phone system need to be manned 24 hours particlularly for families of guests calling from overseas. The hotel is good value for the money paid. Excellent proximity to the sub-way/metro and shopping area. The bell boys were very helpful. The avaialbility of the shuttle to and from the airport is an additional bpnus. The surroundings environment of the hotel is very safe, with many eating places and covenient stores closeby.
Hotel Feature Tip : Book iron and ironing board early (night before) if you need it for clothes the next day.
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| Good Value for Money |
Guest Rating: 7.7 |
francis C.
|
 Philippines
Business Traveler
Date of Stay: 23 May 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
Courteous English speaking Front Office Staff, Good location. Needs to improve on the tidiness in the restaurant service and add more options on the breakfast menu In general, our stay in Charms hotel was good in terms of service, value for money and its location. The rooms are a bit small though and the beds are a little hard. Breakfast Menu remained the same in the 4 days we stayed in the hotel. I suggest they add more options on the menu.
Shopping Tip : The hotel is very near a shopping strip which is just about 2-3 mins walk. There are dozens of department stores nearby.
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| It was a very good experience, reception was fast |
Guest Rating: 9 |
miguel L.
|
 Peru
Solo Traveler
Date of Stay: 23 May 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
6/10 |
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I think the location is a bonus for those who come to Shanghai. I like the business rooms, they are new and very convenient Breakfast is every day the same. May be some variety and more fruits.
I think more types of cereals and yogurt may help I was so glad in booking at CHARMS hotel. I have use the hotel in other occasions and I can see improvement. I think still can do better if they offer more information for Shanghai with maps and Metro Shanghai details.
Water is so important so the side of bottle may be bigger and the the possibility of free Shuttle to the MegLev to the airport will be a plus. In general a very good hotel.
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| Best loc/ value for many |
Guest Rating: 8.3 |
taffakher Y.
|
Pakistan
Solo Traveler
Date of Stay: 10 May 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Loc, Value for money, nice Western buffet breakfast, friendly staff. Language is a bit of a problem especially when you are asking for ice / iron and iron board. I found this hotel to the best of my content. Nice clean and peaceful. The best part is it is the best to the value of your money in that vicinity. I have been visiting Shanghai from past 7 years and almost every time stayed near Nanjing Road because I travel alone and this area around is crowded to make me feel comfortable and I don't get homesick. This the the best hotel I have stayed in this area so far and I have just stayed here once ( my recent visit). I do recommend this hotel to others.
Sightseeing/Attractions Tip : near to people square, Pedistrian street, Huang Pu river, Metro station, etc... which makes it among one the best locations to live in.
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