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Recent customer comments

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Very good

based on 1544 reviews
  • Hotel Condition/Cleanliness 6.6
  • Facilities 5.6
  • Location 8.8
  • Room Comfort/Standard 6.7
  • Service 6.5
  • Value for Money 7.2
  • Food/Dining 6.1

August 15, 2013
First great stay in this hotel
Strategic, nice room and worthy
This is my first stay in this hotel. The location of this hotel is really the best point of the hotel. The hotel is a bit old though yet the rooms are nice and clean. Overall I would very likely to come back to this hotel and I would recommend this hotel for travelers with families.

August 15, 2013
Second stay in this hotel
Strategic, nice room and Convenient
This is my second stay in this hotel. I would very likely to recommend this hotel if you want to travel with your families or children as the room was quite big and worth the money. The hotel is located near the pedestrian street and MRT. Overall it was great staying in this hotel.

August 15, 2013
Nice and clean hotel
Strategic, Clean room and Easy access
Although the hotel was a bit old, the room was clean and neat. The hotel is located near the Nanjing pedestrian street which makes us really convenient to shop and dine. The MRT station can be easily found although you need to walk around 5 min to get there. Overall it was reallt great.

Vina P.
August 14, 2013
location, close to shopping area and public transport
there are no room number sign when we got off the elevator, we actually has to make a whole round to finally found our rooms which is very near, but we took the wrong turn. breakfast wasnt so nice, better to eat at nearby local restaurant. so dark, there were no lights in front of the elevator at night.

Marija V.
August 11, 2013
great location, close dining and shopping
location, quiet neighbourhood, clse to sights

Yousu A.
August 06, 2013
Nice location , nice cheap Hotel in Nanjing road
Location , shopping area and local resurgents
My stay in Charms Hotel was very good , i like the location , working from Nanjing road evening to bond river is very interesting

Adrian C.
August 06, 2013
Highly recommended and value for money.
Clean, comfortable and value for money.
I had stayed in this hotel in all my business trips to Shanghai. At this point, I have no intention to consider other hotels as Charms is an excellent hotel in terms of location.

Marija V.
August 05, 2013
great location, close restaurants, shopping
great location, guiet, nice room
We are happy to chose this hotel in shanghai. It was really a great locaction in the city centre, close to a lot of shops, good and delicious dining, close to parks, the bund riviera, close to sightseeing bus. The room was on the quiet side of the hotel, nice , comfortable. The breasfalt was ok. The staff was rather nice, their English wa s not really good. The wi-fi in the public area was not availab le. Anyway we would reccomend it.

zhao Y.
July 31, 2013
Great location
Location price view
Great! I traveled by myself and since I can't speak Chinese, the staff there really helped me a lot, lots of express hotels don;t accept foreigners but this hotel did, it's really close to the center of Shanghai, I can just walk to Huangpu River to enjoy the beautiful view.

Chishi R.
July 30, 2013
Good location, shopping area
Good location, shopping area
Good location near shopping street, Nanjing road and walking distance to The Bund, the famous attraction in Shanghai. Lot of restaurant around the hotel. The room not too big and staff not friendly.