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Recent customer comments

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Very good

based on 1545 reviews
  • Hotel Condition/Cleanliness 6.6
  • Facilities 5.7
  • Location 8.8
  • Room Comfort/Standard 6.7
  • Service 6.5
  • Value for Money 7.2
  • Food/Dining 6.1

Djunaidi D.
January 30, 2013
Lovely hotel
Near shopping street
Near shopping street nan jing Lu and 10 min walk to Subway

Aditya J.
January 24, 2013
Middle of action zone
Exactly in the middle of Shanghai's urban area.
Very near to Nanjiang road, Bund, River cruise, Musuem, Urban Planning centre and other attractions. In short this place of Shanghai represents about 80-90% everything shanghai has to offer.. Everything else is drab, urban. You replace the people and the road signs or shop signs and you could be anywhere in the world. Walking distance from Nanjiang road East on Shanghai Metro line 2. The only line which connects Pudong and Honqio airports.

muneeb R.
January 22, 2013
amazing location
location and location
the hotel location is very good, every thing is very easy to be reached, 5 minutes walk to nanjig road , and metro station

Boedi R.
January 21, 2013
Standart hotel
Nice location, big room
The hotel location is good, near shopping area, easy to take taxi or near metro station. The staff can speak english. The room is big enough, heater is good, also the bath room is clean. But the carpet, is dirty.. The main problem is smoke. Everybody smoking easily Many no smoking signs.. But people can smoke easily, even in the lobby .. About the breakfast, not recomended.. Their menu always the same, i stay for 4 nights and always the same menu. And the options for food not to many. The taste not to good. The internet access (cable) is good.

January 20, 2013
That is a great hotel, nice location
The room with no windows is larger than others hotel and the lights in the room is bright compare with others same price hotel.
This hotel is a great hotel. With the bright lights, nice lobby, and there is no such scare end room face to the emergency exits. The design of the hotel room is so innovation.

Wolfgang S.
January 13, 2013
Chinese style Hotel
the best thing about this room is that there is no window. in winter, not having a window means less cold. so it a value for money.

Michael S.
January 11, 2013
Great Location
The Charms Hotel is an affordable hotel that is located near the Nanjing Roads.. Just cross the street and you'll see the the very busy street.. the second floor offers one of the best peking duck i've tried.. maybe for my taste but i've been all over the world and we ate there like 3 meals of pecking duck.. just be warn about the people offering girls at the door of the hotel at night.. if those things doesn't bother you then its a great place to stay.. close to subway..

Tan J.
January 07, 2013
Great location with great value
Best location
This hotel has a good location which they want to seek a shooping location and place for relax, also near to Nanjing east station MRT. Every time I visit Shanghai I always stay at this hotel. But the worst is this hotel have no Wifi connection, you shoul bring your own wifi router then connect it at room internet wire.

Wong H.
January 07, 2013
Good location near Nanjing Road
Near happening area
Great price, good location, near Nanjing road. However, upon arrival, I have to wait 1/2 hour at the front desk and wait for the receptionist to attend to me though just me in front of her. I was ushered up by the bellboy which show me to my room. The price is good for the room and the location

Apaporn S.
January 06, 2013
The good service at the front and bell
Good location to go to Nanging Road.Walking Street
The room is so small but convenion.We can sleep all night.The breakfast is so and so.It is reasonable price for the room rate.