Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, within 48 hours of booking your room with us, we will either match that rate or beat it. Click this link to find out more.
Enter your dates below to check availability and book this hotel

City Hotel, Shanghai

City Hotel, Shanghai
Rating:

Number of rooms: 270

Location: Luwan - Huai Hai Rd

Address: 5-7 South Shanxi Rd., Shanghai, China

Customer Reviews

Hotel City Shanghai Guest Rating: 7.3

kuntal P.

India

Solo Traveler

Date of Stay: 09 Jan 2010

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 4/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Good Hotel, Small room- but neat. Basic features; with Internet at 100RMB -24hours and 50RMB for breakfast

Since i had booked thru agoda at a very low rate- had to speak to their Manager even for 2 bottles of complimentary water!!

Good Hotel, Small room- but neat. Basic features; with Internet at 100RMB -24hours and 50RMB for breakfast; However don't expect big breakfast menu- basic things- satisfactory

city hotel Shanghai Guest Rating: 7.7

lam N.

Hong Kong

Solo Traveler

Date of Stay: 30 Dec 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 8/10
 Food/Dining: 6/10

clean, convinence location of shopping and eatting and also 5 min walk to the subway.staffs are nice.

the shower head is abit old and room is small

I will recommand this hotel if you want to stay in the most convinence place in puxi where the shopping and eatting all around you. The room is abit small but still clean and staffs are nice. For the price I got from Agoda is really value for money.

Shopping Tip : a lot of nice small shoes shop and boutique just outside of the hotel.

Nice location Guest Rating: 8

roger H.

Netherlands

Other

Date of Stay: 29 Dec 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 6/10

Centre of city ! Good service Speak English Some guy went with me to carry my bags in supermarket ;)

Have to pay 80 rmb for swimmingpool

I was a very good stay overthere (it's not like the j.w. mariott but allright). More thinks I like than I dislike. When I'll be in Shanghai again it will be a short discuss to choose for a hotel. Only the swimming pool. did not saw it but must be ok. Hope to be there very soon again. btw: Shanghai is great.

Nightlife Tip : new years eef at mariott jw

City Hotel Shanghai - Great Value Guest Rating: 9

philipp R.

United States

Business Traveler

Date of Stay: 29 Nov 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Great location in the French Concession. Very friendly and competent staff. Everything is clean and functional. Business Center is well staffed, and can help with business cards, train tickets, etc.

We had a room with twin beds which were definitely firm, some might say hard. Still, we were able to get good night's rest after requesting another duvet to rest on.

As stated above, this was a positive experience. We extended our stay another two nights. When we had our business cards made, the women at the business center were very careful to get our names right in chinese characters. The cards were printed same day, and were quite inexpensive. Had we tried to use an online service in the US before coming to China, we would have spent 10x the amount.

Travel tip : Using the subway system in Shanghai is very straight forward. Everything is titled in english as well as chinese. Clean, fast, on-time and a bargain.

Shanghai City Hotel Guest Rating: 6.7

aurelie R.

France

Solo Traveler

Date of Stay: 28 Nov 2009

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

Good location, next to the old French area.

No charm, no interest in the client.

I knew what I had to expect and was not contradicted by reality: the City Hotel is a very big hotel, where you are just a room number. The room is clean, but not very fresh, especially the bathroom. The personel was very helpful to help me find a taxi. The location is very good, and the view from my room was nice, on a very old European-style house. The price was not expensive, so it was a good value for money.

Good place to stay Guest Rating: 7.7

lorraine H.

United States

Solo Traveler

Date of Stay: 13 Nov 2009

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Good location, friendly staff, clean rooms

English of staff could be a little better.

I really enjoyed my stay at this hotel. The location was very convenient, the staff was very professional and friendly, and the room was very clean. I did not use the spa services but almost used the sauna, which is a great thing to have access to when the weather is cold!

Visit to Shanghai Guest Rating: 7.7

colin S.

United Kingdom

Family with older children

Date of Stay: 29 Aug 2009

 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 6/10
 Food/Dining: 8/10

The hotel is well situated for amenities, shopping restaurants and bars.

I have traveled to this hotel for many years and still the main weakness for me of the City Hotel is the small rooms, noisy traffic.

I have stayed in the City Hotel many times during my visits to Shanghai and I have always found the staff to be warm friendly and helpful. The only problem I found is the size of the room being to small, and unfortunately the lack of sound proofing to the windows makes the nighttime noisy and difficult for me sleep, it would be nice to see some improvement in that area. The rooms are very clean and tidy but the beds to hard for myself, the bathroom also I find to be small with poor shower / toilet pressure.

Sightseeing/Attractions Tip : The City Hotel is greatly situated for all your needs.

Really Great Hotel Guest Rating: 10

james W.

United States

Solo Traveler

Date of Stay: 06 May 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

Location was excellent, Staff was extremely helpful and nice, Lots of restaurants in the hotel and nearby. Everything worked perfectly, internet, Air Conditioning. Price was very reasonable Great neighborhood. French Concessions area.

I did not feel there were any weaknesses. I stayed there twice during my recent trip to Shanghai.

One of best hotels I have stayed in considering the price, location, and staff. Highly recommend it to all types of travelers. Will there again with wife when we return together

Restaurant Tip : There is a Starbucks and metro stop just down street. Just off expressway, great shopping. Felt like Greenwich Village, New York

Great Hotel Guest Rating: 10

james W.

United States

Solo Traveler

Date of Stay: 22 Apr 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

Location, Staff, room,

None

I stayed here for 6 nights and plan to return for two more night at the end of my recent China trip.

Good Location, Staff helpful Guest Rating: 6.7

prapha T.

Thailand

Business Traveler

Date of Stay: 12 Apr 2008

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10
To reconfirmed your requirement before making a booking. Need more varieties for breakfast such as some shanghai noodle soup. Soup should change dialy, not Miso Soup (no one touch it)

Shopping Tip : there are some small house selling copy brand name thing on Shiangyang Road.

City Hotel - Shanghai Guest Rating: 8

kevin H.

Australia

Couple

Date of Stay: 02 Apr 2008

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

Modern, clean, excellant rooms

Not suitable for tourist stays.

Out of the way of tourist attractions and no tourist facilities. Hotel staff did arrange a taxi for four hours so we could see some of the city.

Sightseeing/Attractions Tip : Visit The Bund District and old Shanghai.

Great stay and good value! Guest Rating: 8.7

eric S.

United States of America

Couple

Date of Stay: 05 Jan 2008

 Value for Money: 10/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 10/10
The hotel was clean and modern with a helpful staff. Room service and the mini bar were both very good. We also took advantage of the included breakfast buffet, and were very pleased.

Good hotel for your money

This review was originally written in German and translated by

To view the original text  click here

Guest Rating: 6.3

wolfgang A.

Germany

Solo Traveler

Date of Stay: 21 Jun 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 4/10
 Room Comfort/Standard: 4/10
 Food/Dining: 4/10

good location, prompt service

nothing nice, small rooms and old deko

I would in any event back to this hotel, because the hotel is very centrally located and the price with about 50 usd per night unschalgbar is. was definitely surprised. However, you may not even arrive with great expectations, because then you will be disappointed because the hotel is miles away from a standard such as Hyatt, etc.



  hotel area map


agoda rewards&
1Earn points automatically, worth 4-7% of your room price.
2Use your points to save on future bookings.

more information


Customer Support