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Recent customer comments

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Very good

based on 841 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.7
  • Location 8.4
  • Room Comfort/Standard 7.9
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 6.5

Brenda L.
United States
September 20, 2013
It was pleasant
size and design of the room, Hotell staff, Buffet breakfast

Brenda L.
United States
September 18, 2013
very pleasant city experience
lovely decor, friendly staff, comfortable room
Most pleasant, lovely setting, friendly staff, very clean, no complaints - keep up the good work

Saw C.
September 13, 2013
Somewhat disappointed could be better
large room, large bed, near park
Quite disappointed with the facilities like WIFI was not stable, breakfast was just so so. The room is big but could not have ironing board for ironing. Bed is comfortable but the room given for me was on 2nd floor and next to traffic road. THere isn't much happening outside the hotel so I need to take taxi for food. Dont think I would stay there again.

Zoe H.
September 09, 2013
Best of Shanghai with character
Friendly no nonsense service, relaxed but attentive, well considered room design
It was an excellent stay, we felt relaxed and at home, The staff spoke profficient english as well as Chinese The service was personal and friendly

Chun T.
September 05, 2013
@ Gallery Suites Hotel
room size, big bathroom, nice service

cheng M.
September 02, 2013
I need to say sorry to this most friendly hotel
friendly ,good service ,nice room
why i need say sorry to this hotel ,because i was booking the big room for my birthday party , and full of my friends come to the room , after we drunk we are quite noisy , and this hotel is a history hotel , its very center and inside is very very nice setting , i apologize about the noisy what i made , and we act make the room very dirty , but the stuff help us clean at the afternoon , and at morning when we check out , before i want pay the apologize fee to the hotel , but they just always smiling and very nice to me , i think for me i had a really nice birthday there . This hotel everything is perfect , the best in center shanghai , also i think the price is pretty good too , room is very big and very beautiful , i would like to stay there again , for sure next time will not make big party there a hahaha , sorry la

Lo C.
Hong Kong
August 22, 2013
Well decor heritage hotel
good design, quite, cozy

Ravi B.
August 09, 2013
location, nice room and good restaraunts
Friendly staff. room was quite big and spacious, it was wonderful stay! The location was close to restaraunts and bars!

Ravi B.
August 09, 2013
Good, and happy stay
location, nice room and good restaraunts
Breakfast was good. Check in was easy! Nice staff and helpful

David D.
United States
August 09, 2013
Nicely renovated French Concession Hotel
Location, Design, Convenience
A pleasant place to stay. More attention to rooms cleaning and maintenance is needed.