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Recent customer comments

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Very good



based on 843 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.9
  • Location 8.4
  • Room Comfort/Standard 7.9
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 6.5

Christina G.
Singapore
July 12, 2012
A little tired but still quaint
Large rooms, good location
Stayed in this hotel 3 years back and I must say it has aged a lot since then. The rooms are looking quite tired and it hasn't quite retained its original charm. However, at this price, I suppose it is still very good value for money. Would still recommend it for a short stay.

Noor S.
July 10, 2012
Great location with spacious room
Spacious suites and quiet neighbourhood
I'm a frequent visitor to this hotel and whenever I'm in Shanghai I always stay at the Gallery suites. The room is spacious and it's close to ATM, restaurants, cafes, and metro.

Ting T.
Canada
July 05, 2012
Great interior design but poor maintenance
nice boutique hotel located in a lovely neighbourhood
The rooms were beautifully designed, with a hint of the old shanghai style, but the carpet was really old and dirty. The exterior of the building and lobby is a little old, and requires maintenance. Housekeeping staffs were friendly and helpful, whereas the reception staffs are just alright. This would be a lovely hotel if there are better maintenance!

Tiina V.
Finland
June 28, 2012
Nice location but that´s all
Big room
I do not understand why this is 4+ star hotel. The hotel might have beed a nice butique hotel in it´s early days, but it should currently be 2 star hotel. Cons: Really bad service, even in China.Breakfast, no coffee etc.

Tommy S.
Australia
June 26, 2012
Great hotel, very large rooms
very large rooms, don't feel like a hotel
Staff was reasonable helpful. Room was the biggest I have ever stayed in. Nice area too, cafes and eateries around. Nice area to walk during the day. At night a bit of a "red area" all friendly though.

Jaivin L.
Australia
June 25, 2012
Chic, friendly and brilliantly located
The service was fantastic, the rooms gorgeous and the location couldn't have been better.
I'd definitely stay here again. The rooms were spacious, comfortable and beautifully decorated and well-equipped for a long stay. I organised for them to pick me up at the airport. My plane was very delayed and I had to rush off somewhere - they dropped me where I was going (not far from the hotel) and took my bag back to the hotel for a later check-in. They did this very graciously; the service was consistently nice. The location, in an old French Concession neighbourhood and close to a huge park was great, too. The only room for improvement would be with the breakfast, which was a bit lacklustre - for one thing, they could get a better selection of breads including wholemeal and provide other healthy and more sophisticated options.

Noor S.
June 25, 2012
Hôtel charmant et service avec le sourire
ce qui vous a plu
GReat locations. my first option for staying in shanghai. been staying here for more than 3 times.

francine L.
Canada
June 23, 2012
Chiq hotel in a gret neighborhood
Cool decor - very authentic
I always have a pleasant stay at Gallery. The rooms are really cool with an art deco design.. They are very spacious and bright. The staff is very courteous and helpful. The location can't be beat and the price is very reasonable. I would definitely recommend stay at the Gallery suites if you prefer a non-cookie cutter hotel experience.

Charles Y.
Singapore
June 18, 2012
Best Boutique Hotel so far in Shanghai!
Big rooms with a small price!
this is my 2nd stay in gallery suite and all i can say is that i went back to this hotel for a simple reason which is good price for a nicely deco hotel! the room and deco is amazing and it's really worth the money. other than that, it's a 10mins train ride to shanghai exhibition centre for most event happening in shanghai! the exterior of the hotel might be nothing but it's a safe place to stay and worth every pennies. keep it up and i will be staying there again this coming august!

francine L.
Canada
June 16, 2012
Art deco hotel in the heart of french concession
Cool decor - very authentic
hotel rooms have a lot of character, very spacious and well decorated. the location is amazing. i didn't enjoy the breakfast but everything else was great.