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Recent customer comments

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Very good

based on 843 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.9
  • Location 8.4
  • Room Comfort/Standard 7.9
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 6.5

Jacob H.
Hong Kong
April 01, 2016
Nice stay
Great stay

Shaun P.
United States
March 24, 2016
Great stay
Awesome value for the money

Lily H.
United States
March 12, 2016
Location,Old fashion new style; friendly

Kathy S.
February 17, 2016
Large rooms, good room design and decor, aging and poorly maintained
The rooms are very spacious and the bed was giant (even wider than it is long). Housekeeping and cleanliness was not perfect, found alot of dust around the bed everyday. Non-smoking hotel is a plus. Location is 5-10min to Hengshan station and 15-20mins through the park to XuJiaHui which is a pleasant walk. Included breakfast is western and limited. Staff are friendly and some speak decent english.

mark D.
United Kingdom
February 08, 2016
A Secret in Shanghai
I always stay here when I visit Shanghai. This hotel doesn't fit the mould. It has a bit of a family feeling and the rooms are so large and comfortable that many of the guests are foreigners who live permanently in the hotel. If you want to feel more than just "a number" in Shanghai, this is recommendation after years of searching.

Per E.
January 30, 2016
No water for 2.5 days
got a fruit-bowl as compensation for being without water for 2.5 days no more.

Siu L.
United Kingdom
December 08, 2015
5 star, you kidding?
location, space
Second stay at this hotel since my last about a year ago. Condition has drastically deteriorated, found hair in the shower, plenty of it, very dirty room, couple of spiders, broken drawers, air conditioner that blew dust out and was very obvious to the eye, noise, the list goes on...

Hao T.
Hong Kong
November 25, 2015
Quiet and nice boutique hotel
Nice breakfast, historical building, quiet but interesting area of french concessions
Nice breakfast in Cafe Keven which is one of the famous cafe in the area. building is old but nicely decorated. However it is not maintained nicely enough.

Tan T.
November 19, 2015
no divide for toilet and bathroom, only suitable for lover.

Pramitha W.
November 09, 2015
nice place to stay
location, location and service
the hotel is quite large for us, and it was a happy holiday for us. the hotel location is near to shopping centre & you can reach many transportation access from this hotel.