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Very good 7.0
Based on 838 reviews

Recent customer comments

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Very good



based on 838 reviews
  • Hotel Condition/Cleanliness 6.6
  • Facilities 4.1
  • Location 8.4
  • Room Comfort/Standard 6.7
  • Staff Performance 6.3
  • Value for Money 7.4
  • Food/Dining 6.7

5.7 Siu L.
United Kingdom
December 08, 2015
Miss the 80s?
location
Terrible, wifi didn't work at all, there is no LAN either. Location is perfect, cleanliness is not an issue here. Hot water went out for multiple times for the whole building. Ceiling started falling off right outside the lift lobby on 16th floor during my stay.

5.7 Kin K.
Hong Kong
November 30, 2015
Poor
Location
Hotel decides to start intensive drilling at 7am on Saturday.

4.7 Winnie L.
Hong Kong
November 23, 2015
Brightel - A 'closing soon' hotel
Location is the only good thing about the hotel
Despite its excellent location, this hotel is one of the most appalling place I have ever stayed. Everything is on the verge of breaking down or broke down already. The bed side lamp is not working, the tap in the bathroom is dripping..., I would highly recommend travelers to stay away from this hotel.

7 Lu H.
United States
November 02, 2015
Clean. Good location. Free Wifi.
Location. Staff was very helpful. Free Wifi.
Safety box didn't work. Staff came to fix but unable to fix it . In general it was a good experience.

5.3 john N.
Ireland
October 25, 2015
Could do better
Location, room size
It was a disappointing experience overall. It really feels like no one cares. The room was recently upgraded but it falls short in a lot of small areas.

7.7 HaoHua C.
Taiwan
September 28, 2015
Good
Location location location

8 HaoHua C.
Taiwan
September 28, 2015
Good
Location location location

7.3 HaoHua C.
Taiwan
September 28, 2015
No bad
Location, location location

5.7 ALEXANDRE T.
Brazil
September 25, 2015
The structure is too old. Staff are not helpful.
LOCATION
The structure is too old. Staff are not helpful. AC is not working. Bathroom was very dirty as they don't clean everyday.

4.7 Wai C.
Hong Kong
September 23, 2015
Not worth it...
location
Luckily it was just overnight, the condition of the room was very bad, staff are not very friendly, restaurant closed too early.