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Excellent 8.8
Based on 980 reviews

Recent customer comments

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based on 980 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 8.6
  • Location 9.5
  • Room Comfort/Standard 9.0
  • Staff Performance 8.9
  • Value for Money 8.6
  • Food/Dining 7.5

November 18, 2014
good hotel with good location
comfort, location, staff
good hotel, with good location, supportive staff.

9.3 Kerry K.
November 17, 2014
Will definitely be back
For me, the location is 9/10. Room is cosy. Price is one of the best around. Awesome stay I had.

8.7 Wilson X.
November 11, 2014
great hotel
great location, great service, good food

9.7 ailie C.
November 09, 2014
beautiful comfy hotel
location, beautiful and comfort
Fall in love with the hotel once entering the lobby, beautiful interior. The room is very spacious and elegant.

8 Win P.
November 09, 2014
Pleasant Stay
Cleanliness, great room space arrangements, and perfect location nearby the Bund
Starting with a small argument with the reception when asked to change room for king bed one, but pkeasantly settled by the thoughtful hotel manager where it really boosted my mood of a comfortable stay. Excellent! One of my favorite hotels in Shanghai.

7.3 Celine C.
Hong Kong
November 08, 2014
Slightly overpriced, but the room size paid off
room size, staff

10 WEI O.
November 04, 2014
shopping, restaurant and shanghai tower very near
very friendly , checking very fast , chinese restaurant service very nice, room service good and taxi service also good because were i going hotel help me one taxi .
Very friendly like my home, next time go to shanghai i will state in this hotel.

9.3 Neo S.
October 28, 2014
Great Location and comfort
Location, Comfort,
Nice. Been Back.

9.3 KHOR K.
October 27, 2014
Every Enjoy it , The room TV programme is awesome
Bad is solve , room is big , staff are friendly and the location is awesome
Hotel very near the shopping area , sure i will stay again if i going to shanghai .

9.3 Sonya I.
New Zealand
October 26, 2014
Location staff
My daughter and I had a fabulous stay at the Grand Central Hotel. The room was huge and met all our requirements. Staff are helpful, friendly and speak good English. Location is excellent Nanjing Rd Pedestrian St next street over. Didn't try food as I had read bad reviews. Recommend Radisson 45th Floor revolving restaurant, Xiantiandi and Taikang Rd for eating. We arrived by Maglev/metro and found it fairly easy to use and ordered hotel car to return to airport.