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Recent customer comments

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All reviews (968)

Business travelers (385)

Couples (241)

Solo travelers (129)

Families with young children (64)

Families with older children (87)

Groups (62)

Excellent
8.8
based on 968 reviews
Hotel Condition/Cleanliness
9.3
Facilities
8.5
Location
9.5
Room Comfort/Standard
9.0
Staff Performance
8.9
Value for Money
8.6
Food/Dining
7.5

8.4 Kevin W.
New Zealand
April 21, 2016
Shanghai surprise
Excellent location in city.Close to metro lines and Nanging Rd . Clean and spacious rooms. Early checkin offered but no double suite as was booked on internet. Bad internet connections the whole time se stayed. Would stay again if wifi internet service upgraded.

8.4 Dujjan S.
Thailand
April 01, 2016
Big room , good service... with a payment it is so
Big room , good service... with a payment it is so worth.

9.6 Bernard N.
Singapore
March 31, 2016
Staff
Concierge staff very professional and accomodating

9.6 hassan A.
Egypt
March 23, 2016
great in every thing , only good buffet while a go
great in every thing , only good buffet while a good range of variities but no much western choices

9.6 Xie N.
Malaysia
March 16, 2016
Excellent Hotel!
Excellent central location with suburb access to subway and airports. Large comfortable rooms with fast internet.

9.2 Lam W.
Singapore
May 10, 2016
Very Good
Good value for money

10 apirat P.
Thailand
March 05, 2016
Perfect place to stay
Location in the center of Shanghai, Service was excellent. Cleanliness of the room is also excellent.

8 Philip N.
Singapore
March 06, 2016
Shanghai Trip
Excellent location. Within walking distance to Nanjing Road and the Nanjing Metro Line which makes travelling very easy. Plenty of food and shopping options within walking distance of the hotel. No need to pay for hotel breakfast. Outside food is cheap and tasty. Will choose this hotel for our subsequent trip.

9.7 Bertrand U.
United States of America
February 06, 2016
Excellent Central Location
Location, Value, Rooms
Excellent central location with suburb access to subway and airports. Large comfortable rooms with fast internet.

7.7 Christopher H.
United States of America
January 19, 2016
Decent place
room size, location, clean
It was fine, and the place is clean