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Very good 7.5
Based on 606 reviews

Recent customer comments

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Very good

based on 606 reviews
  • Cleanliness 7.7
  • Facilities 6.0
  • Location 7.9
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for money 7.6
  • Food/Dining 6.7

Sidney E.
February 12, 2016
Very glad they had the studio suite winter offer. Too bad i was alone since the room was huge for one person. Overall i love staying there. Plus they offer breakfast

Wayne M.
United States
February 08, 2016
Staff extremely friendly and accomodating. Price and location.

January 27, 2016
Very cozy but high price hotel. My first choice in GUBEI district in Shanghai.

ryuichiro N.
December 08, 2015
decent hotel in Gubei area
location, receptionist, room
I tend to stay at Grand Mercure whenever I visit shanghai and will continue to choose this hotel for the time being

Chien L.
November 13, 2015

Lam C.
November 09, 2015
Grand Mercure
Good Hotel food, service and helpful

Martin P.
October 26, 2015
Good hotel with friendly staff
Helpfull staff, clean room, location
The stay at Grand Mercure was good, staff very friendly and helpful, the location for my business was perfect and therefore I will come back next time when I'm visiting Shanghai.

Sze W.
Hong Kong
October 02, 2015
new and clean
new and clean

Myungyel Y.
South Korea
August 28, 2015
comfortable and kind hotel
Kind, good location for business, cleanness

Benny T.
June 10, 2015
Fair value
Fairly good value in a quiet area of Hongqiao.
The location is ideal if you prefer not being in the centre of the city. The hotel room condition is a little dated with wear however it is satisfactorily clean. The hotel is conversation from a condo so the layout is somewhat not ideal. My shower/toilet was not ensuite. Rather it was connected to the living room. Otherwise, facilities and amenities are satisfactory, not memorable.