arrow-up-icon Get points on your miles program!
Back to hotel info

Very good 7.6
Based on 596 reviews

Recent customer comments

Filter by traveler type
Very good

based on 596 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.6
  • Location 7.9
  • Room Comfort/Standard 7.7
  • Staff Performance 7.8
  • Value for Money 7.6
  • Food/Dining 6.7

9 Wayne M.
United States
February 08, 2016
Staff extremely friendly and accomodating. Price and location.

January 27, 2016
Very cozy but high price hotel. My first choice in GUBEI district in Shanghai.

7.3 ryuichiro N.
December 08, 2015
decent hotel in Gubei area
location, receptionist, room
I tend to stay at Grand Mercure whenever I visit shanghai and will continue to choose this hotel for the time being

7.7 Chien L.
November 13, 2015

7.3 Lam C.
November 09, 2015
Grand Mercure
Good Hotel food, service and helpful

8 Martin P.
October 26, 2015
Good hotel with friendly staff
Helpfull staff, clean room, location
The stay at Grand Mercure was good, staff very friendly and helpful, the location for my business was perfect and therefore I will come back next time when I'm visiting Shanghai.

6 Sze W.
Hong Kong
October 02, 2015
new and clean
new and clean

8 Myungyel Y.
South Korea
August 28, 2015
comfortable and kind hotel
Kind, good location for business, cleanness

7.3 Benny T.
June 10, 2015
Fair value
Fairly good value in a quiet area of Hongqiao.
The location is ideal if you prefer not being in the centre of the city. The hotel room condition is a little dated with wear however it is satisfactorily clean. The hotel is conversation from a condo so the layout is somewhat not ideal. My shower/toilet was not ensuite. Rather it was connected to the living room. Otherwise, facilities and amenities are satisfactory, not memorable.

4 Ho W.
Hong Kong
May 24, 2015
Location is good