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Recent customer comments

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Excellent



based on 1859 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 8.3
  • Food/Dining 7.1

Lee H.
Singapore
June 08, 2015
Service
service,food,cleanliness
My experience is good but I think there should be more light and it would be even better if they can let go of the night club , the service is very good , attentive, cater to the needs even before the customer name it,food wise would be best to add more on the room service menu and bigger portion, but varies to people.

chong M.
Hong Kong
June 07, 2015
hotel is gd
comfy

Lawrence P.
Australia
May 27, 2015
May Fashion Trip
Location, Staff, Rooms

Yeung P.
Hong Kong
May 27, 2015
Grand Mercure Shanghai Central
toilet always wet and the floor is dirty. toilet water slow

YIAN S.
Singapore
May 27, 2015
Excellent Service and Great Location
location, cleanliness, service
The staff were friendly, the room was spacious and clean and it is just next to subway and 5 minute walk to railway station.

AMPAWAN B.
Thailand
May 26, 2015
NICE ROOM, GOOD LOCATION
Good Location, Nice room, and nice staff

AMPAWAN B.
Thailand
May 23, 2015
Good hotel near MRT
nice staff , close to MRT, big room

Alessandro O.
Brazil
May 18, 2015
Great Location, Great Value
Near the Subway, Comfortable Room, Great Value
It's the second time that I stayed in the Grand Mercure Shanghai Central. The staff it's always well prepare and the Check-in and the Check-Out is super fast. The Room is very comfortable. That's my choice for the following trips to Shanghai

rinda C.
Thailand
May 16, 2015
I like this hotel, especially its location
Location, Value of money, Food
Everything is perfect

Lie L.
Indonesia
May 14, 2015
Excellent Stay
Friendly staff, good location and cleanliness of the hotel
The hotel room was good with comfortable bed and location is nice.