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Very good 7.8
Based on 424 reviews

Recent customer comments

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Very good

based on 424 reviews
  • Cleanliness 7.9
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for money 7.7
  • Food/Dining 7.1

LANZI J. from China
Business travelers
Stayed one night in July 2016
Room facility is wonderful, new and luxury.
Room size is not very big though.
Reviewed July 09, 2016

TSZ W. from Hong Kong
Business travelers
Stayed 2 nights in June 2016
The room is clean, good location
The breakfast was okay but not with many choices
Reviewed July 04, 2016

hiroaki T. from Japan
Business travelers
Stayed one night in July 2016
Nice service
Service was noce ! I will book same this hotel next time .
Reviewed July 04, 2016

Pak H. from Singapore
Business travelers
Stayed 2 nights in June 2016
Breakfast is good . Room is comfortable.
Reviewed June 21, 2016

hongsiang H. from Malaysia
Business travelers
Stayed 3 nights in June 2016
Good business hotel
I will come back again
Reviewed June 19, 2016

MENG L. from Singapore
Families with young children
Stayed 4 nights in May 2016
The frontdesk staff is helpful
We managed to check in to hotel room early when we arrived at the hotel in the morning without paying extra. I guessed there were some rooms happened to be available.
Reviewed May 31, 2016

Wei W. from Malaysia
Business travelers
Stayed 3 nights in May 2016
Location and value for money
This is not the first time for me in this hotel. I always stay here whenever I have business meetings in Shanghai due to its central location, easy accessibility to pudong and puxi and value for money being a 5 star hotel.
Reviewed May 30, 2016

yuchuan H. from Taiwan
Business travelers
Stayed 2 nights in May 2016
my priority
Reviewed May 27, 2016

Clarissa B. from Germany
Business travelers
Stayed 4 nights in May 2016
Good Hotel but the F&B staff needs training
The hotel is really in a very central location and quite convenient. At check-in the manager said the magic words: "we would like to upgrade you" :-). The room was newly renovated and extremely convenient, clean, spacious, good lighting (!), lovely bathroom, windows that suppressed the noise from the roads beautifully, everything in great working condition . Perfect really. My only criticism is about the Food & Beverage area. The breakfast is not appealing. The same every day and very few healthy choices. So, unless congee, algae, soggy beans or scary looking eggs are your fancy in the morning, you might want to skip the breakfast and visit "Twosome" at Wheelock Square right across the street. The other issue is with the quality and attitude of the staff in the restaurant, Improper greetings, no help in identifying an empty table, no service, and grouchy faces. I know it is difficult to find quality staff in Shanghai these days (I have been living in Shanghai for the last 20 years...) but this team really needs help, training and management.
Reviewed May 23, 2016

Bogdan S. from Serbia
Business travelers
Stayed one night in May 2016
Nice hotel
Good location, renovated, all was nice
Reviewed May 20, 2016