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Recent customer comments

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based on 728 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 7.5

lin Z.
November 26, 2012
nice rooms and good location
comfy bed
love the bed and the bath, staff quite and u don't feel bothered

lin Z.
November 26, 2012
nice rooms and good location
nice bed and bath
nice rooms as always, if bkf can be included that would be great. nice gym as well.

lin Z.
November 26, 2012
nice rooms with nice bath
comfy bed and nice bath
my old time fav, good choice in shanghai, comfy bed and nice bath, go around by taxi is not too hard.

lin Z.
November 26, 2012
nice room and nice bath
comfy bed and bath
always good, nice bed and bath, far away from shopping but close to the SHA, good italian restaurant around.

Lindsey F.
Hong Kong
November 26, 2012
nice location and value for money
new and cleaniness
very good facilities, expensive electronic glass used and washlet used as well.

Tri W.
November 20, 2012
Great design comfortable place
Clean toilets
I love the designs of e hotel. It is simply great. The rooms are comfortable and clean.

Hong Kong
November 20, 2012
very good customer service
good cs , much appreciated
the room is big and tidy. and the staffs are polite and also put on their smiley face even if they met some nasty customers.

Wai C.
Hong Kong
November 19, 2012
Great service
clean, room is big
room was a very clean and nice, location is good. ppl is very friend and helpful.

Susan L.
United States
November 16, 2012
Clean and nice hotel
clean, spacious room
The hotel is very clean and everything is up to standards. They ran out of rooms with one big bed, so they could only give me a room with two queen beds, but the staff was very nice and sweet, so I was okay with the minor issue.

Chan C.
Hong Kong
November 14, 2012
the service is very good with good english speaking. then enviornmnet is nice with good maintenance, escpecially the executive lounge & spa center. unlimtied drinks are offered at the executive longue.