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Excellent 8.2
Based on 728 reviews

Recent customer comments

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based on 728 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 7.5

February 03, 2015
I don't know how to pick out any mistakes.
I will choice again when I go to there.

December 09, 2014
Best cheap hotel in Shanghai
Price, service, location
Excellent stay. Very good location and the room is very cheap. Very clean and the staffs are extremely polite. Don't expect very good food in their restaurants.

Athol N.
South Africa
November 11, 2014
staff cannot speak english
stay was not good because staff could not speak english and was not very helpfull.

Thanh L.
November 03, 2014
Great location and food
food, location and facilities

Chun W.
Hong Kong
October 03, 2014
Nice and tidy room
tidiness, price, staff

Daniel H.
United States
September 19, 2014
Hotel Nikko Shanghai
Food, Style, Upgrade
WOW... I feel like a rapper in a music video. Although disappointed that the grand piano was not in tune.,... the room was magnificent. So if you get the presidential suite, this hotel is amazing.

Janet B.
United States
September 04, 2014
Reasonable nightly rate and convenient location
Cleanliness, comfort and the Chinese restaurant is quite good

Sandro G.
September 01, 2014
Always nice to spend the week in Shanghaii Nikko
Location , relaxed atmoshere , personnel
Nikko is a very good "base camp" to explore and enjoy French Concession" and to relax

Bradley R.
July 13, 2014
Quality and Comfort
Super comfy bed, great location, tastfully decorated rooms / ambiance
This was our second stay at a Hotel Nikko (the prior being Ho Chi Min) and found the quality of service, comfort and décor to be top notch. The only challenge we had was attempting to get a taxi in the morning. After waiting for 45minutes, watching person after person get into cabs they arranged using a Taxi app (in effect cutting the cue) we were finally out of the rush hour period and able to get on our way. Highly recommend the hotel let their staff offer the same taxi app service to help level the playing field....

Dagang C.
June 15, 2014
Excellent hotel with reasonable price and good loc
Comfortable room.
Bigger room and good location.