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Verified traveler reviews

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Excellent



based on 1191 reviews
  • Cleanliness 8.5
  • Facilities 7.8
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 8.1
  • Food/Dining 7.5

Kate P.
Australia
October 31, 2012
Great location, very comfortable
Location
This was in an ideal location - close to an MTR station and adjacent to the hustle and bustle of nanjing Road. The staff were friendly and helpful whilst staying in the background. The room was large enough to be comfortableand had everything I needed.

Edna W.
Canada
October 30, 2012
Nice hotel in a great location
Good service
Good service from attentive staffs. Location is centrally to everything. Hop on hop off bus stops in front of hotel. Restaurants everywhere. 20 mins walk to the bund.

philippe L.
France
October 30, 2012
superb hotel, lovely rooms
perfectly located, very helpful staff
a high end hotel, nicely located in Shanghai (10 minutes from Huangpu River, 5 minutes from People's square, by walk) front desk staff speaks good English and is very helpful Rooms are nicely decorated, big and comfortable Indoor swimming pool is huge and very clean Price is reasonable

Jennifer S.
New Zealand
October 29, 2012
Lovely Hotel, great location
Wonderful Staff, very helpful
I have stayed at this hotel many times. It is always great. The staff speak good English. They are always so welcoming and helpful. They are also knowledgeable about the area. The hotel is located right on Peoples square so nice and easy for shopping and walking around.Also close to other attractions. For a business point of veiw it is convenient to get to anywhere, has great facilities.

Ket T.
Brunei Darussalam
October 28, 2012
Few minutes walking distance to Nanjing road
Clean and spacious room
overall happy with the hotel but room air conditioning system can further be improved. best part is room come with free wi-fi.

Ket T.
Brunei Darussalam
October 28, 2012
Good location near famous 'the Bund, pearl tower'
Opposite is famous Najing road
very happy especially easy access to many nice restaurants and shopping departments. near raffles department where subway station is available in here.

Foo L.
Singapore
October 26, 2012
Good location
Closed to Nanjing Lu
We are happy with our stay in this hotel. Would return if we travel to Shanghai again.

Lesley L.
Australia
October 25, 2012
Excellent location for new and old Shanghai.
Friendly staff, internat that works
the hotel is well appointed (they have a loofa included in the toiletries) and comfortable. staff are friendly and happy to help with queries. a great location so easy to walk to nanjing road and the bund. you can also walk to people's square to catch the train (line 2) to the pearl tower.

Hon N.
Hong Kong
October 25, 2012
Good location but the hotel is a bit dated
Great location
Hotel location is great and nice to know there is a starbucks right by the hotel so can get a coffee or sandwiches whenever i need. The room is ok but just the hotel is a bit old and dated.

Stephen H.
United States
October 22, 2012
Great location Great Staff
Location, Shopping, Sightseeing
This hotel is in a great location. Walking distance to shopping, sightseeing, and restaurants.